--- description: Review of ShipperHQ Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: ShipperHQ | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Shipment Tracking Software](/directory/4700/shipment-tracking/software) > [ShipperHQ](/software/334609/shipperhq) # ShipperHQ Canonical: https://www.softwareadvice.co.uk/software/334609/shipperhq Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/334609/shipperhq?page=2) > Built by merchants for merchants, ShipperHQ gives you full control over your shipping and checkout experience. Trusted by thousands of brands across 150+ countries, ShipperHQ helps DTC, B2B, and enterprise merchants increase checkout conversions, boost sales \& AOV, cut shipping costs, and deliver exceptional customer experiences—all with a powerful, no-code solution. It’s your checkout, your shipping, your rules. From auto parts to cupcakes—and everything in between—brands like Toyota, Cadbury, Pelican, and Stover \& Company trust ShipperHQ to deliver fast, transparent shipping experiences that keep customers coming back. ShipperHQ offers a wide variety of support designed to provide the right help, at the right time, with real local experts who understand your business. Options include: Self-Serve Support, Premium Support and Dedicated Support. ShipperHQ is a proud UPS Ready Premier Partner, FedEx Alliance Partner, Adobe Gold Technology Partner, Magento Technology Partner, Shopify Plus Certified App, and BigCommerce Elite Partner. > > Verdict: Rated **4.8/5** by 29 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 29 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: ShipperHQ - **Founded**: 2014 ## Commercial Context - **Starting Price**: US$350.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: ShipperHQ plans are based on the shipping features you need and your eCommerce platform. You can choose between monthly and annual billing options. Get started for free with a 15-day trial\! BigCommerce, Shopify, and WooCommerce: Plans start at $75/month Adobe Commerce (formerly Magento) \& Magento 2: Plans start at $350/month Salesforce Commerce Cloud: Please contact ShipperHQ directly for pricing. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - API - Billing Rate Management - Cost Analysis - Delivery Estimate - Discount Management - Dispatch Management - EDI - For Freight Operations - For eCommerce - Freight Shipping - Ground Shipping - LTL/Shared Truckload - Multi-Currency - Multi-Location - Package Tracking - Parcel Shipping - Promotions Management - Quotes/Estimates - Rate Management - Real-Time Analytics ## Integrations (9 total) - Adobe Commerce - BigCommerce - Salesforce Commerce Cloud - ShipStation - Shopify - Shopify Plus - WooCommerce - Zoey - Zonos Landed Cost ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Shipment Tracking Software](https://www.softwareadvice.co.uk/directory/4700/shipment-tracking/software) ## Related Categories - [Shipment Tracking Software](https://www.softwareadvice.co.uk/directory/4700/shipment-tracking/software) - [Logistics Software](https://www.softwareadvice.co.uk/directory/406/logistics/software) - [Freight Software](https://www.softwareadvice.co.uk/directory/567/freight-broker-software/software) - [Shipping Software](https://www.softwareadvice.co.uk/directory/531/shipping/software) - [Shopping Cart Software](https://www.softwareadvice.co.uk/directory/3953/shopping-cart/software) ## Alternatives 1. [Fresa XPress](https://www.softwareadvice.co.uk/software/239014/fresa-xpress) — 4.8/5 (148 reviews) 2. [Freightview](https://www.softwareadvice.co.uk/software/6024/freightview) — 4.7/5 (743 reviews) 3. [MyCarrierTMS](https://www.softwareadvice.co.uk/software/334868/mycarrier) — 4.7/5 (108 reviews) 4. [Transvirtual](https://www.softwareadvice.co.uk/software/200647/transvirtual) — 4.8/5 (68 reviews) 5. [DAT Load Board](https://www.softwareadvice.co.uk/software/363724/dat-load-board) — 4.5/5 (239 reviews) ## Reviews ### "Great Product A Little Clunky" — 4.0/5 > **Scott** | *3 December 2020* | Mining & Metals | Recommendation rating: 7.0/10 > > **Pros**: The product was fairly easy to implement and it has a lot of great features. The interface is a little clunky and the UX could use some updating, however, for the complicated tasks it performs it is pretty good. > > **Cons**: I know it is COVID, but they need to work on their customer support. > > It has helped us ship accurately and provide features to customers online that only bigger players used to have. It is going to allow us to move online to freight as well. ----- ### "Powerful shipping logic with enterprise‑grade flexibility, but priced like a monopoly" — 5.0/5 > **Frank** | *1 April 2026* | Business Supplies & Equipment | Recommendation rating: 8.0/10 > > **Pros**: ShipperHQ is incredibly powerful and flexible, and it’s hands‑down the most comprehensive shipping configuration tool I’ve used. It can handle extremely complex scenarios—parcel plus LTL freight, geo‑restrictions, address validation, multi‑box products, dimensional packing, PO Box blocking, business vs residential surcharges, and more—with a level of precision that simply isn’t possible natively on most ecommerce platforms. The UI is clean and logical, the documentation is thorough, and the BigCommerce integration is exceptionally deep (to the point where ShipperHQ adds fields directly to the product edit screen, which is rare for third‑party apps). Live LTL integration works flawlessly in the U.S., and even when a limitation exists (like unsupported live LTL quotes for certain Canadian carriers), their implementation team has been willing to step in and build table rates at no cost. Once configured, the system is very stable, accurate with dimensional packing, and reliable over the long term. > > **Cons**: Pricing and plan limitations are the biggest frustrations—ShipperHQ aggressively nickel‑and‑dimes for features, with hard caps on carriers, origins, rules, and “advanced features,” all of which are only fully unlocked on expensive Enterprise plans. Some features feel arbitrarily classified or double‑billed (for example, in‑store pickup counting as both a carrier and an advanced feature). They’ve also reduced functionality on lower‑tier plans over time, including removing plans entirely and lowering carrier limits, which we only discovered after hitting a limit that wasn't supposed to be there and contacting support. Costs also scale poorly for merchants running multiple storefronts, as ShipperHQ requires a separate paid plan for each store rather than offering any kind of shared or multi‑store licensing—something that can quickly become cost‑prohibitive for some setups. Shipping discounts or promotions are locked behind Enterprise plans, forcing merchants to discount products instead of shipping. While the software itself is solid, extracting full value without constantly upgrading plans requires creativity, deep understanding of the system, and sometimes working around “official” usage paths. > > We adopted ShipperHQ primarily to enable live LTL freight quoting at checkout, and it has fundamentally changed how we sell and support freight‑only products. Presenting accurate freight rates upfront has improved customer confidence, reduced friction during checkout, and eliminated a significant amount of internal effort previously spent manually quoting shipments for customers. That shift alone has made shipping operations far more efficient and predictable. At the time of onboarding, it was difficult to forecast how much value this functionality would ultimately deliver, which made the cost harder to justify initially, but with experience and thoughtful configuration, the platform has proven itself to be a critical operational tool. While it requires careful planning to stay within plan limits, ShipperHQ is reliable, stable, and extremely capable, and it enables shipping workflows that would otherwise be impractical or impossible to run at scale. ----- ### "Fixing Issues" — 5.0/5 > **Fred** | *1 December 2021* | Import & Export | Recommendation rating: 6.0/10 > > **Pros**: Ease of dashboard. Once I got to use it. And the support, one I needed it was without doubt excellent. \[SENSITIVE CONTENT\], was without doubt both friendly and helpful. Indeed someone who was quick to help with the issues we had here. Instructed me on what the issue was and how to go about fixing it. > > **Cons**: None at this time, considering I just took over. > > So far it works with our needs. ----- ### "ShipperHQ is THEE solution for dimensional shipping\!" — 5.0/5 > **Jackie** | *7 April 2022* | Retail | Recommendation rating: 10.0/10 > > **Pros**: I appreciated the tech support that I needed in the beginning. I love that I have all my box sizes and packing rules set up and how they seamlessly integrated with my ecommerce store. I now have live rates for the shopping carts and my customer gets to choose the carrier and knows how much shipping is. The shipping calculations are spot on\! > > **Cons**: Nothing negative to say. I'm grateful to have found ShipperHQ. > > We ship farm equipment parts, irregular sizes, and heavy. It is critical that shipping is calculated accurately. I've tried 2 other shipping aps. They don't even come close to ShipperHQ. ----- ### "Works as described\!" — 4.0/5 > **Andrea** | *17 November 2020* | Retail | Recommendation rating: 9.0/10 > > **Pros**: Easy to set up, lots of options for customization. Restrictions work great\! > > **Cons**: Cannot use free shipping with codes and would be great to be able to customized the wording of shipping types. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/334609/shipperhq?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/334609/shipperhq) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data