About WebPT

Established in 2008, WebPT is the nation’s most trusted outpatient rehab therapy software platform in the country, helping more than 150,000 rehab therapy professionals from all practice sizes and specialties run successful and efficient practices to improve care delivery and optimize business performance—all within a single, integrated platform. And because WebPT is a cloud-based application, PTs, OTs, and SLPs can access the platform (and its data) from anywhere, at any time, promoting superior collaboration across patient care teams and with third-party payers. With a history rooted in rehab therapy, WebPT has spent the past 15 years evolving its services and products to build the most comprehensive, data-rich, and easy-to-use platform available in the outpatient rehab therapy space today. In addition to its flagship EMR, which maintains a 99% uptime rate, WebPT offers a host of practice management solutions, including: • integrated billing software, • revenue cycle management services, • electronic benefit verification, • digital patient intake, • patient engagement tools, • marketing tools and automation, • remote therapeutic monitoring, • virtual (telehealth) visits, • outcomes tracking, • operational reporting and analytics, • MIPS reporting, • continuing education support, and • a marketplace to purchase clinic equipment at discounted prices. Above all, WebPT is a purpose-driven company that puts its Members first—which is in part demonstrated by the company’s 99% customer retention rate. Furthermore, WebPT offers free onboarding and free, unlimited US-based product and account support to ensure Members’ continued success. Members can also trust their data is safe, thanks to WebPT’s ISO 27001 certification—the platinum standard in excellence for information security management. WebPT has everything members need to run a successful practice—all in one platform, but still offers system integration with more than 60 vendors as a commitment to healthcare interoperability. Headquartered in Phoenix, AZ, WebPT has been listed on Inc. Magazine’s list of the nation’s 5,000 fastest-growing companies nine years in a row—earning it a spot on the prestigious Inc. Honor Roll. WebPT has also won the MedTech Breakthrough Awards 2022 for Best Patient Registration and Scheduling Solution and 2021 award for Best Patient Relationship Management Solution.
WebPT Software - Keep schedules full and increase clinic efficiency with our front office tools.
WebPT Software - Document efficiently and defensibly with customizable templates, SOAP note format, and built-in compliance safeguards.
WebPT Software - Bill better, faster with our integrated billing solutions or outsource your billing completely with our best-in-class revenue cycle management services.
WebPT Software - Keep patients engaged in their care plan with our patient portal, home exercise platform, in-app messaging, virtual visits, & remote therapeutic monitoring.
WebPT Software - Enhance patient care, optimize clinical operations, and easily fulfill quality measure reporting requirements with our outcomes tracking software & CMS-approved QCDR.
WebPT Software - Make intelligent business decisions with real-time data at your fingertips.
WebPT video
WebPT Software - Keep schedules full and increase clinic efficiency with our front office tools. - thumbnail
WebPT Software - Document efficiently and defensibly with customizable templates, SOAP note format, and built-in compliance safeguards. - thumbnail
WebPT Software - Bill better, faster with our integrated billing solutions or outsource your billing completely with our best-in-class revenue cycle management services. - thumbnail
WebPT Software - Keep patients engaged in their care plan with our patient portal, home exercise platform, in-app messaging, virtual visits, & remote therapeutic monitoring. - thumbnail
WebPT Software - Enhance patient care, optimize clinical operations, and easily fulfill quality measure reporting requirements with our outcomes tracking software & CMS-approved QCDR. - thumbnail

WebPT pricing

WebPT does not have a free version and does not offer a free trial. WebPT paid version starts at US$99.00/month.

Starting Price:
US$99.00/month
Free Version:
No
Free trial:
No

Alternatives to WebPT

WebPT Reviews for UK Users

Feature rating

Value for Money
4.1
Functionality
4.1
Ease of Use
4.3
Customer Support
4.2
5 reviews of 469 View all reviews
Kerry
Kerry
  • Industry: Hospital & Health Care
  • Company size: 501–1,000 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4

5
Reviewed on 15/03/2022

Great cloud-based documentation system, but there are some bugs.

Pros

WebPT was easy to learn to use and easier to start actually documenting patient care on. Scheduling is helpful and being able to access the patient's chart through the schedule itself is great.

Cons

The schedule really needs to have a tracking feature, where you can tell what date/time the appointment was scheduled, checked in, etc; and there needs to be a rescheduling feature instead of just "cancel" or "delete". Also, there is a field where you can enter a Return to Dr. date, when the patient returns to see their referring provider, but the field resets itself randomly and does not keep the date in place. I have contacted customer service multiple times about this and their suggestions are not helpful and have not solved the problem.

Ashley
  • Industry: Medical Practice
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 05/03/2019

User-Friendly Scheduling Software!

Great experience overall. I have worked with WebPT for 5 years and only had an issue once on a Saturday when they were doing maintenance.

Pros

Scheduling patients is easy! I love the reports feature. You can view daily reports of patient payments, authorization reports, daily payments reports, etc. My parent's physical therapy practice has been using this software since 2012, where we have gone completely paperless! Everything is done on the computer. From the time the patient schedules the first visit, to the physical therapist writing the examination report/note, to the physical therapist aide viewing flowsheets (patient's exercise programs). It is especially easy for admin/aide/PT opening and closing procedures because of all the reports to view. In the morning we can view the schedule for the day, authorizations expiring, and make changes as necessary by dragging appointments. You can also view multiple therapist schedule's at once, if there are more than one therapist working at the practice. There is color coding in the scheduling feature for different therapies or to use internally, i.e., red = new patient; therapist needs to spend 1 hour with this patient or purple = child patient or orange = balance issues. On the schedule, I can quickly and easily see my day, by noticing how many new patients there are with the color coding, or let the PT know what type of patients are coming later in the day. At the end of the night, I can download total patient payments for the day and send to my manager via secure fax. This makes collecting and recording payments easy, and reduces the risk of missing payments.

Cons

Adding patients is a pain! When adding a new patient, you have to fill out ALL the information or else the patient is not saved. This is horrible while working because often times I'd be dealing with a new patient over the phone, a patient in person that wants to pay a copay, and the phone ringing on another line. While all this is happening, it would be great if I could "save my work" and go back to it later. If WebPT is worried that patients won't be added properly, then they can set up an annoying notifications system to let me know I need to finish my work. However, if a patient is not set up properly, the practice can't bill the insurance company and then we don't get paid--so trust me: we will fill out the information properly!!

Faigy
  • Industry: Health, Wellness & Fitness
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1

1
Reviewed on 26/03/2024

Stay away from this EMR

Painful tedious and not very smart high provider burnout

Pros

Really not efficient or provider centered

Cons

customer service and the actual EMR it gets progressively worse with each upgrade

Stephanie
Stephanie
  • Review Source
Value for Money
4
Features
0
Ease of Use
5
Customer Support
5

5
Reviewed on 19/04/2016

WEBPT IS THE ONLY CHOICE FOR PHYSICAL THERAPY ELECTRONIC MEDICAL RECORDS!

Currently, we utilize WEBPT in a very busy outpatient physical therapy clinic. When we started looking for EMR software a few years ago, we saw that there were very few Physical Therapy choices available that incorporated everything we were looking for in an EMR. It is very user-friendly, even for the technically challenged users in our clinic. One of the more important aspects of WEBPT is the efficient way we are kept compliant with all things Medicare! When Medicare requirements change, WEBPT will implement those changes well in advance of the start date, along with the necessary training. This ensures that clinics are comfortable with the changes and aren't scrambling at the last minute, wondering if their claims will get paid, or if their documentation is on point. I cannot stress how much we are pleased with WEBPT. It is THE ONLY CHOICE for Rehab Professionals!!

Pros

Ease of Use
Efficiency with Front Office Package
Documentation is very straight forward
Customer Service Reps
Compliance with Insurance Changes
Schedule is easy to use and read

Cons

Fewer clicks between tabs

R. Chris
  • Industry: Hospital & Health Care
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 09/05/2019

Web PT

This has streamlined and made our documentation complete and compliant.

Pros

Good compliant software that meets the needs of our company.

Cons

There are some things that need to be fixed that have been slow in resolving.

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