--- description: Review of Surveyapp Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Surveyapp | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Customer Satisfaction Software](/directory/4627/customer-satisfaction/software) > [Surveyapp](/software/333734/surveyapp) # Surveyapp Canonical: https://www.softwareadvice.co.uk/software/333734/surveyapp Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/333734/surveyapp?page=2) > Surveyapp is a customer and employee experience management software that provides a suite of tools to help businesses gather feedback and insights from customers and employees. The software caters to a range of industries such as airports, shopping centers, hospitals, schools, workplaces, travel and tourism, human resources, retail, and fast food restaurants. Surveyapp's features include a mobile survey app that can capture feedback even offline, smiley face surveys to gain insights into customer and employee satisfaction, and a survey kiosk for collecting feedback in busy locations. The software also offers email surveys, smiley buttons for real-time feedback, and online conversational surveys. Additionally, Surveyapp provides employee pulse email surveys, a manager app to view feedback, and real-time analytics. Surveyapp is designed as a comprehensive customer and employee experience management platform. It offers tools to gather feedback through various channels, analyze the data, and take action to drive meaningful interventions. The software helps businesses develop engaged teams and turn customers into champions by addressing CX issues. > > Verdict: Rated **4.7/5** by 23 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 23 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Surveyapp ## Commercial Context - **Starting Price**: US$29.99 - **Pricing model**: Other (Free version available) (Free Trial) - **Pricing Details**: Pay by month or the year, and cancel at any time. The Surveyapp trial comes with 60 free responses - 20 for each channel. Surveyapp supports charities, students and teaching faculty across the globe. Send our team a message with your information and, if you’re eligible, we’ll send you a discount code. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - API - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Conditional Logic - Customer Experience Management - Customer Segmentation - Customisable Branding - Customisable Forms - Customisable Questions - Customisable Reports - Customisable Templates - Customizable Fields - Data Analysis Tools - Data Import/Export - Data Security - Drag & Drop - Email Reminders - Engagement Tracking - Feedback Management ## Integrations (6 total) - HubSpot CRM - Microsoft Teams - Salesforce Platform - ServiceNow - Shopify - Slack ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Customer Satisfaction Software](https://www.softwareadvice.co.uk/directory/4627/customer-satisfaction/software) ## Related Categories - [Customer Satisfaction Software](https://www.softwareadvice.co.uk/directory/4627/customer-satisfaction/software) - [NPS Software](https://www.softwareadvice.co.uk/directory/4116/nps/software) - [Customer Experience Software](https://www.softwareadvice.co.uk/directory/4574/customer-experience/software) - [Survey Software](https://www.softwareadvice.co.uk/directory/4503/survey/software) - [Employee Engagement Software](https://www.softwareadvice.co.uk/directory/3397/employee-engagement/software) ## Alternatives 1. [UmfrageOnline](https://www.softwareadvice.co.uk/software/449992/Enquetes-Maken) — 4.6/5 (1553 reviews) 2. [Google Forms](https://www.softwareadvice.co.uk/software/179230/google-forms) — 4.7/5 (11363 reviews) 3. [SurveyMonkey](https://www.softwareadvice.co.uk/software/157864/surveymonkey) — 4.6/5 (10427 reviews) 4. [Jotform](https://www.softwareadvice.co.uk/software/433821/jotform) — 4.7/5 (2794 reviews) 5. [Typeform](https://www.softwareadvice.co.uk/software/324633/typeform) — 4.7/5 (945 reviews) ## Reviews ### "Good, but could use some work" — 4.0/5 > **Erica** | *27 March 2026* | Hospital & Health Care | Recommendation rating: 7.0/10 > > **Pros**: I like surveyapp for the user friendly interface and smiley face based surveys. It makes it fun and engaging. It’s super easy to design surveys which makes people want to use it. Great value for the money and I really enjoy the offline mode. > > **Cons**: What I like least about surveyapp is that there are very low pay rates, time consuming tasks, and it’s easy to get disqualified. > > Overall, surveyapp is okay. I would say it should change some things regarding the low reimbursement for surveys and the fact that it can be easy to not qualify for many. ----- ### "Great Product" — 5.0/5 > **Lydia** | *16 October 2025* | Logistics & Supply Chain | Recommendation rating: 9.0/10 > > **Pros**: Sureveyapp was great for what we used it for. There is a free "trial" of 15 free responses. The customer service emails back quickly with questions. > > **Cons**: I think the pricing is a little expensive, but I did end up going with them because they have a lot to offer. > > My overall experience was great\! My employees and people that I used it with said it was very easy to navigate ----- ### "Opinion on Survey app" — 4.0/5 > **EBONY** | *21 February 2026* | Apparel & Fashion | Recommendation rating: 10.0/10 > > **Pros**: How easy it was to navigate through the system and how easy it is to understand the questions. Customer service answers back quickly and you get the reward as promised without jumping through hoops > > **Cons**: If I had to find something I didn’t like about it I can’t because everything about my experience was enjoyable. > > Everything about these surveys are easy not complicated. Customer service is excellent if you need assistance and reward for taking surveys are given quickly. If you enjoy doing surveys but sometimes some frustrate you this is this one for you quick, easy and honest ----- ### "Lovely and simple for great impact results" — 5.0/5 > **Erin** | *26 June 2025* | Nonprofit Organization Management | Recommendation rating: 6.0/10 > > **Pros**: Super user friendly. Quick and simple to design, exceptional response data, endless options for survey question logic. > > **Cons**: Some issues onboarding and customer service can be slow to respond. Clunky chat and email correspondence while trying to resolve issues. Weirdly glitchy at times. ----- ### "An intuitive, modern platform which has made our dining room surveys painless" — 5.0/5 > **Dane** | *11 June 2025* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: The user interface both on the web and on the surveying iPads is intuitive. The reporting features are comprehensive and the user experience is slick. > > **Cons**: I haven't had any negative experiences with it. Even when we have something to report to the support team, the response times and quality have been excellent. > > We found the platform easy to configure and deploy to our iPads. We also had an amazing experience with customer support when we inquired about API capabilities and were responded to once the feature was developed. Fantastic service. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/333734/surveyapp?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/333734/surveyapp) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data