Naylor Job Board & Career Center

Pros

The Academy's career center now provides a good member experience. It is a very good source of non-dues revenue for our niche organization.

Cons

I do not have any negative feedback about it.

Pros

It is reliable, has a decent user interface, the server is reliable and delivers an all-around good user experience. I like that they include social features.

Cons

I find the company has been a bit of a lagger when it comes to market and technology opportunities. That might be because of the network I'm in -- associations -- being very conservative in adapting to change. But I think the product could have evolved to have more social features incorporated in the job board to get users much more engaged than simply searching jobs, applying for ones they like and --at best -- setting up alerts.

Pros

I've worked with Naylor and the company they purchased, Boxwood, for 19 years. Boxwood had been a great company to deal with, always helpful, friendly, and a good partner. All of the employees I worked with from Boxwood have been replaced and the service with Naylor has dramatically declined to unacceptably poor levels.

Cons

The company refuses to pay the revenue due from our job board as they are supposed to do in our agreement. They have not paid anything for more than a year. They randomly changed the name on a check around one year ago so that the check could not be cashed, refused to change it back and have stopped issuing any checks after that. Our rep acknowledges that what they are doing is wrong / unethical, but says he cannot get Naylor to issue a check as they have done for two decades prior to this (that is considering Boxwood, the company the acquired, as part of that time).

Pros

The ease of use as an admin has been refreshing. I run/export reports frequently so its great to have this resource at my fingertips.

I've also been excited about the Career Fair option. We used it for the first time this year and minus a few bumps, this option was exactly what we needed to replace our manual process of table assignment.

Cons

Because we have multiple options for recruiters during our recruiting season (table, room, additional ads, upgrades, banners) not having a shopping cart for recruiters made the process cumbersome as they had to keep adding their credit card information to keep purchasing products.

Recruiters need to access ads/career fair that ad agencies have posted on their behalf. Recruiters need to access their ad/CVs/scheduler during our career fair and this was not easily achievable if the agency placed the ad.

Pros

The customer service behind the Boxwood Job Board makes it easy to make changes, ask questions, or inquire about new features to add to the board. The team behind Boxwood is awesome. All of our job posters have an easy time posting jobs and the reporting feature behind the scenes is intuitive and user friendly to to navigate.

Cons

The user interface on the admin dashboard side is a little outdated and could look better - but the data is all there!