---
description: Review of Merlin Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Merlin | Reviews, Pricing & Demos - SoftwareAdvice GB
---

Breadcrumb: [Home](/) > [Veterinary Software](/directory/4327/veterinary/software) > [Merlin](/software/332819/merlin)

# Merlin

Canonical: https://www.softwareadvice.co.uk/software/332819/merlin

> Merlin is an enterprise practice management system that supports practices and businesses with running efficient workflows, reduce administration and simplify product, customer, inventory and order management. 

Practices are able to create and manage digital medical records, order products, control inventory, generate reports and integrate with on-premise lab equipment.
> 
> Verdict: Rated **5.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 2 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: MWI Animal Health
- **Founded**: 1989

## Commercial Context

- **Pricing model**: Per User
- **Pricing Details**: Contact MWI Animal Health for further details on pricing.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Ireland, United Kingdom

## Features

- API
- Accounting
- Activity Dashboard
- Appointment Scheduling
- Billing & Invoicing
- Calendar Management
- Client Management
- Communication Management
- Confirmations/Reminders
- Customer Database
- Document Management
- Document Storage
- EMR/EHR
- Email Reminders
- Historical Reporting
- Imaging and X-rays
- Inventory Management
- Invoice Management
- Medical Billing
- Patient Intake

## Integrations (6 total)

- AllyDVM
- Dayforce HCM
- PetsApp
- Plexi
- Vetstoria
- iRecall

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Veterinary Software](https://www.softwareadvice.co.uk/directory/4327/veterinary/software)

## Alternatives

1. [DaySmart Vet](https://www.softwareadvice.co.uk/software/356421/DaySmart-Vet) — 4.6/5 (279 reviews)
2. [Instinct Science](https://www.softwareadvice.co.uk/software/319655/instinct-emr) — 4.9/5 (234 reviews)
3. [Covetrus Pulse](https://www.softwareadvice.co.uk/software/31981/evetpractice) — 4.0/5 (542 reviews)
4. [Shepherd](https://www.softwareadvice.co.uk/software/263143/shepherd) — 4.7/5 (87 reviews)
5. [ezyVet](https://www.softwareadvice.co.uk/software/133723/ezyvet) — 4.6/5 (276 reviews)

## Reviews

### "Merlin has been great for our new practice" — 5.0/5

> **James** | *13 July 2023* | Veterinary | Recommendation rating: 9.0/10
> 
> **Pros**: Merlin offers and easy-to-use and navigate platform for the efficient running of our busy new start practice.  Automatic ordering based on inventory management pre-sets is great and saves lots of nurse time.  We love the ability to email and text clients straight from the file.  the ability to see the patient';s entire history, rather than one consult/work entry at a time is so much better than other systems I have used elsewhere.
> 
> **Cons**: The licensing method, with limited users can be a workflow limitation.
> 
> Overall I and the team are very impressed with Merlin.  We use it for so much more than just day-to-day workflow.  Inventory management, client communications, insurance claims, the ability to easily attach documents including X-ray images is superb.Reporting is easy once you know how- can take a little getting used to, but is superb.

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### "Merlin VetSpace Practice Management System (Veterinary)" — 5.0/5

> **Luke** | *26 July 2023* | Veterinary | Recommendation rating: 10.0/10
> 
> **Pros**: Customer support excellent  always available (and can access the system remotely) for any issues. Umbrella package - PMS, Wholesaler, Buying Group.
> 
> **Cons**: No major issues. Perhaps slightly pricier than other providers but the software is second to none.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/332819/merlin)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/332819-Merlin/> |
| en-AU | <https://www.softwareadvice.com.au/software/332819/merlin> |
| en-GB | <https://www.softwareadvice.co.uk/software/332819/merlin> |
| en-IE | <https://www.softwareadvice.ie/software/332819/merlin> |
| en-NZ | <https://www.softwareadvice.co.nz/software/332819/merlin> |

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