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About LeadSquared
LeadSquared is a cloud-based marketing automation and customer relationship management (CRM) solution for businesses of all sizes. It serves clients in industries such as finance, e-commerce, education, health and wellness, marketing, real estate, software and hospitality.
LeadSquared helps users to automate tasks such as lead capture, marketing, sales CRM, reporting and analytics.
LeadSquared also offers lead scoring, landing pages, marketing and sales insights, segmentation and role-based user access. It can integrate with applications such as Super-Receptionist, Ozonetel, LiveChat, Olark Connector, Zopim and GoToWebinar.
The software is available in a subscription pricing model. It runs on most web browsers and also has a dedicated Android and iOS application.
LeadSquared pricing
LeadSquared does not have a free version and does not offer a free trial. LeadSquared paid version starts at US$25.00/month.
Starting Price:
US$25.00/month
Free Version:
No
Free trial:
No
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LeadSquared Reviews for UK Users
Feature rating
5 reviews of 161
View all reviews
Rahul
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5
5
Reviewed on 04/07/2016
Very Useful Software for Sales Field
I am using this software for our institution from last 1.5 years and found it very helpful. We have 5 users along with 1 administrator. It is very handy and hassle free software. Being as a administrator of the software in our organization I can say that is it very easy to adopt and our users are very friendly with this software.
Pros
Reminder Pop-ups. E-mail campaign, Defined dashboard, Landing page integration, Auto responders, Separate list for particular data, HTML mailer creation, transactional SMS and Various Kind of Analytical Reports, etc.
Export import feature of the LSQ to help generate more defined reports in excel format.
E-mail campaign report helps to target the audience based on open and click rate of the mailer.
Gets immediate responses from helping team (Technical team) at the time of any kind of technical error or at the time of support requirement.
Cons
Third party integration with LSQ takes time.
Response from LeadSquared
Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at [email protected]. Best regards, Team LeadSquared.
Replied 13/12/2022
Ashutosh
- Industry: Hospital & Health Care
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
4
4
Reviewed on 26/02/2023
Highly Customizable CRM
Overall, LeadSquared is an excellent option for businesses looking for a comprehensive solution to their marketing, sales, and CRM needs. I have user Zoho CRM, Nopaperforms etc., but the flexibility offered by LS is better. Best part is that the CRM is highly customizable and can fit in the requirement of any business
Pros
Automations can be made in LS even by the end user. The automation flows can handle lead management and are triggered by an incoming API hit or can also be built at lead attribute change.
Cons
If I am looking to made a customized report or dashboard in LS which requires Lapp, then there is dependency on Support team which works on chargeable basis.
Alternatives Considered
HubSpot CRMReasons for Choosing LeadSquared
Number masking isnt available in Zoho CRM which was a huge security issue when allocating leads to the callersSwitched From
Zoho CRMReasons for Switching to LeadSquared
Hubspot was far more expensive. Also, LS support is more real time
Shailesh
- Industry: E-Learning
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Value for Money
3
Features
5
Ease of Use
5
Customer Support
5
4
Reviewed on 03/09/2024
Marketing integration got easy.
Overall was good. Marketing integration got easy as got to know from marketing team.
Pros
The most liked thing is that councellor should have to dispose properly. Without proper disposal of lead counselor won't be able to move forward.
Cons
Lead disposition was time taking process.
Alternatives Considered
CronberryReasons for Choosing LeadSquared
Due to company decision. They were trying for other alternativeSwitched From
Kylas Sales CRMReasons for Switching to LeadSquared
Marketing integration and automation got much easy.
Verified Reviewer
- Industry: Marketing & Advertising
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Value for Money
3
Features
3
Ease of Use
3
Customer Support
2
3
Reviewed on 09/05/2019
Long Implementation and Setup Process, Poor Support
I would only recommend this product if you do not have any data to import from other software tools or if you are looking for very basic functionality. If you are planning to use more advanced functionality, ask them to FULLY demo it for you. Ask lots of questions, don't make any assumptions! I wish I had spent more time doing my due diligence during the evaluation process. I probably would have discovered it was not the best fit.
Pros
The price is what was most attractive about this software. For the feature set included the price was right compared to the marketplace.
Cons
The setup process took much longer than anticipated. We had data to import from another system and working with the support staff off-shore was a challenge. I wound up having to pull an internal resource (developer) to get the import completed. I consider myself pretty savvy with marketing automation/email marketing/crm software tools and I was challenged with the implementation. When all was said and done, we were unable to gain all of the reporting and functionality we initially thought we were purchasing.
Reasons for Switching to LeadSquared
Price. Perceived value (in feature set) for the cost.Response from LeadSquared
Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at [email protected]. Best regards, Team LeadSquared.
Replied 13/12/2022
Niharika
- Industry: Education Management
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
4
Reviewed on 27/06/2024
Leadsquared as a CRM tool- Pros and cons
Pros
User Friendly, Customization and flexibility, security and compliance, lead engagement, lead monitoring, customer support, analytics and reporting
Cons
cost and it is complex for a small team, features do overlaps here
