--- description: Review of RF-SMART WMS Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: RF-SMART WMS | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Inventory Control Software](/directory/2089/stock-control/software) > [RF-SMART WMS](/software/331128/rf-smart) # RF-SMART WMS Canonical: https://www.softwareadvice.co.uk/software/331128/rf-smart Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.uk/software/331128/rf-smart?page=2) > RF-SMART is the leading third-party warehouse management system (WMS) for NetSuite, serving 2,800+ customers across 40+ countries. RF-SMART has been recognized as the \#1 reviewed WMS on NetSuite’s SuiteApp marketplace, a G2 leader for WMS and Ease of Use, a Capterra WMS Shortlist recipient. What It Is Unlike other third-party solutions, RF-SMART is built natively in NetSuite, meaning there are no separate servers, databases, or middleware to maintain, no integration to build or monitor, and all inventory data lives in the ERP as the single source of truth. Product Lines From warehouse management and label printing to material handling automation and shipping, RF-SMART offers end-to-end Built-for-NetSuite inventory management solutions. Who It's For RF-SMART helps businesses scale with confidence at every stage of growth, from companies under $1 million in revenue to enterprises surpassing $1 billion. Our customers process anywhere from fewer than 10 to more than 5,000 orders per day across industries including wholesale distribution, manufacturing, retail, eCommerce, food and beverage, pharmaceuticals, healthcare, automotive, and more. Many also supply major retailers such as Walmart, Amazon, Costco, and Home Depot. What It Does RF-SMART offers over 100 inventory and warehouse tools including license plating for pallet and container tracking, advanced picking and task management, automation integration with AMR, ASRS, and VLM systems, regulatory compliance support for FDA, USDA and other requirements. Why It Works With 40+ years of inventory management and over 13 years of NetSuite-specific development, RF-SMART brings an intuitive interface designed for warehouse teams and minimal training requirements. With RF-SMART, customers experience 99.9% inventory accuracy, 40% productivity improvements, real-time visibility, and operational efficiency. > > Verdict: Rated **4.7/5** by 43 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 43 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: ICS ## Commercial Context - **Pricing model**: Per Feature - **Pricing Details**: Contact ICS for pricing information - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based ## Features - Activity Dashboard - Activity Tracking - Alerts/Notifications - Asset Tracking - Audit Management - Audit Trail - Barcode Printing - Barcode Recognition - Barcode/Ticket Scanning - Barcoding/RFID - Batch Processing - Bills of Material - Check-in/Check-out - Compliance Management - Cost Tracking - Customisable Branding - Customisable Reports - Customisable Templates - Customizable Fields - Customization ## Integrations (4 total) - Dynamics 365 Business Central - JD Edwards EnterpriseOne - NetSuite - Oracle Fusion Cloud SCM ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Inventory Control Software](https://www.softwareadvice.co.uk/directory/2089/stock-control/software) ## Related Categories - [Inventory Control Software](https://www.softwareadvice.co.uk/directory/2089/stock-control/software) - [Supply Chain Management Software](https://www.softwareadvice.co.uk/directory/4250/scm/software) - [Online Inventory Management Software](https://www.softwareadvice.co.uk/directory/1592/online/software) - [Warehouse Management System](https://www.softwareadvice.co.uk/directory/251/warehouse-management-system/software) - [Inventory Management Software](https://www.softwareadvice.co.uk/directory/4490/inventory-management/software) ## Alternatives 1. [Fishbowl](https://www.softwareadvice.co.uk/software/1700/fishbowl-inventory-scm) — 4.2/5 (1124 reviews) 2. [Wasp Inventory](https://www.softwareadvice.co.uk/software/28553/wasp-inventory) — 4.3/5 (358 reviews) 3. [NetSuite](https://www.softwareadvice.co.uk/software/25483/netsuite-wholesale-distribution-edition) — 4.2/5 (2052 reviews) 4. [Rentman](https://www.softwareadvice.co.uk/software/345203/rentman) — 4.6/5 (242 reviews) 5. [QuickBooks Enterprise](https://www.softwareadvice.co.uk/software/49801/qb-enterprise) — 4.5/5 (20659 reviews) ## Reviews ### "Transformation" — 5.0/5 > **Darrel** | *20 May 2026* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: License Plating inventory control traceability. RF-SMART has reduce a lot of manual processing giving more flexibility to do other tasks. > > **Cons**: Not Easy to follow knowledge base help when troubleshooting issues. We have lost parent bin traceability. > > My overall experience has been awesome and transformed my inventory and saved us $500k. My inventory accuracy has improved significantly. ----- ### "Tea Spot/RF-SMART Implementation" — 5.0/5 > **Dulce** | *19 June 2026* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: We’re really happy with our RF‑SMART setup so far. It’s intuitive, the UI is clean, and I especially like how seamlessly it integrates with NetSuite. It’s easy to train new team members, and I appreciate how much can be customized. RF‑SMART also does a great job teaching the setup process and providing tools to adjust and customize further. > > **Cons**: I’ve had a really positive experience overall, so there aren't many cons. The only areas I’ve noticed are occasional slowness during certain pick‑order steps and that consultant support can get expensive if you need a lot of hands‑on help post go-live. Aside from that, the system has worked great for us. > > Overall, we’ve had a great experience with RF‑SMART WMS. The implementation team was extremely knowledgeable, helpful, and responsive. They understood our needs and were able to tailor the setup perfectly. We’re a small tea company that relies heavily on lot tracking, and RF‑SMART WMS makes managing that level of detail easy. The support team is super helpful as well. ----- ### "Used to be RF-SMART and now it is RF-RIPOFF" — 3.0/5 > **Nathaniel** | *15 February 2023* | Retail | Recommendation rating: 0.0/10 > > **Pros**: We like their mobile UI and even their packstations are nice. Their support team is friendly too. > > **Cons**: Arrogance of renewal reps. They tried to claim that the agreement we had needed to be scrapped in favor of either a 24% increase for the exact same package we had for 4 years \*or\* a 44% increase to enjoy an update that should have been provided years ago and at no charge. > > The renewals have been like pulling teeth. I hate that RF-SMART went from being such a nice company with good leadership to having sharks circling your account looking to squeeze every penny from the relationship. We should be left alone and just given updates and be more self-service. Their reps (which appear to be paid handsomely) probably could have their roles removed and the savings enjoyed by not having them involved could lend themselves to a more pleasant and fair experience. Why waste money on someone that is going to frustrate your customers? ----- ### "Good product, support for AU is great" — 4.0/5 > **Jilly** | *27 March 2026* | Consumer Goods | Recommendation rating: 5.0/10 > > **Pros**: Support is amazing. They are really great to partner with. Very responsive and try to assist with best practice or industry specific advice. The releases are monthly, and they seem to have some good features coming out in the US which we would like to see in Australia. > > **Cons**: It is expensive. It is not going to be accessible to a small business really. You don't know what you need upfront until you need it. It can be very US centric though in terms of new features. > > Our ops team are relatively happy with RF Smart. There are parts that cause them more problems. They certainly wouldn't go back to the old WMS. ----- ### "Streamlined Everything - RF-Smart fills in the gap where Netsuite fails" — 5.0/5 > **Zachary** | *11 June 2026* | Medical Devices | Recommendation rating: 9.0/10 > > **Pros**: Streamlined everything that Netsuite is terrible at. We can do 100 orders in the time it used to take to do 10. > > **Cons**: Like any system we run into the occasional roadblock of how to accomplish a task. But we are usually able to move forward with a work around or creative solution. > > 10/10. Has been the best ERP based decision we have made. Implementation is quick and refinement to the perfect system always seems a couple steps away. RFsmart is constantly evolving and we are improving our business everyday with the help of the software. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.uk/software/331128/rf-smart?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/331128/rf-smart) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data