About Lavu POS

Lavu is a Point of Sale solution designed for use by restaurants, bars, and nightclubs - from full-service, quick-service, and franchise restaurants, to food trucks, coffee shops, and lounges. Users can choose between bar, restaurant, and quick-service interfaces, each designed for the correlating environment. The system allows users to customize most aspects, including unlimited menu modifiers, custom menu item icons, and layout. Lavu gives establishments the option to implement tableside ordering, supports take-out and delivery routing, and offers rewards and loyalty through an integration with Loyaltree, as well as an in-house program. In addition to the POS, Lavu also gives users inventory management tools, including low-count warnings and an ‘86 countdown. Employee scheduling, shift-trading, and payroll reports are examples of what’s offered for Employee Management. Lavu offers a host of sales, inventory and expense reports that can be accessed anywhere with an internet connection. Currently being used in 89 countries, Lavu can be translated into any language.
Lavu POS Software - Our starter bundle comes with everything you need to get you restaurant up and running! Includes iPad, stand, cash drawer, printer and card reader.
Lavu POS Software - Easily add and edit both modifiers and optional modifiers for any menu item.
Lavu POS Software - Create and split checks by item, seat number, table, and more.
Lavu POS Software - Gain access to robust reporting through our Control Panel.
Lavu POS Software - Lavu's Self-Ordering Kiosk eliminates long lines and wait times.
Lavu POS video
Lavu POS Software - Our starter bundle comes with everything you need to get you restaurant up and running! Includes iPad, stand, cash drawer, printer and card reader. - thumbnail
Lavu POS Software - Easily add and edit both modifiers and optional modifiers for any menu item. - thumbnail
Lavu POS Software - Create and split checks by item, seat number, table, and more. - thumbnail
Lavu POS Software - Gain access to robust reporting through our Control Panel. - thumbnail
Lavu POS Software - Lavu's Self-Ordering Kiosk eliminates long lines and wait times. - thumbnail

Lavu POS pricing

Lavu POS does not have a free version and does not offer a free trial. Lavu POS paid version starts at US$59.00/month.

Starting Price:
US$59.00/month
Free Version:
No
Free trial:
No

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Lavu POS Reviews for UK Users

Feature rating

Value for Money
3.7
Functionality
3.9
Ease of Use
4.0
Customer Support
3.8
5 reviews of 155 View all reviews
Gladys
  • Industry: Wine & Spirits
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 08/07/2022

Love Lavu and the team !

My experience with Lavu is second to none insofar as POS systems. We love this system and look forward to seeing the new implementation once released in November.

Pros

This software continues to grow with the customer demands. We seem to never be outdated or lacking. The servers have an ease of use on the floor with the iPads at table side. We love the software so much so that we will be implementing it at two other facilities.

Cons

There are cons to each software but there is not a dealbreaker for us with this software. It continues to grow and with that growth sometimes there seems to be the older than time conflict between tech and accounting due to reports however, the Lavu team are able to populate these reports in a timely manner. We have gotten everything we need from this program to meet the consumer demand of our growing winery.

Alternatives Considered

Toast POS

Reasons for Switching to Lavu POS

The service team was extremely helpful in designing the system to meet our needs. Ironically we are more busy than we ever have been and this software and the tech team have been amazing in helping us realize the potential of what we can do with this software and realize efficiency through growth. We are happy to have made this decision.

Response from Lavu

Hi Gladys, thanks for your feedback. We appreciate hearing firsthand from our customers, and it really helps to hear what works so great and what can be improved upon. We appreciate your business and we thank you for being a loyal Lavu customer!

Replied 11/07/2022
patty
  • Industry: Restaurants
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 15/06/2022

Great on-line ordering system for Breakfast/Lunch restaurant

We are happy with Menudrive, the cost is acceptable and we like how our staff doesn't need to answer the phone to get the order. Our diner is loud and it's hard to hear the order, get the payment info, delivery address etc. Plus they often want to know their total price. Menudrive allows them to easily place their order & pay for their order - without taking up staff time. We wish all of our take out and delivery orders would be via Menudrive.

Pros

Menudrive is easy to program; took some time but our menu is large and we being a breakfast diner we had many options for customers ie: how do they want their eggs cooked, meat type, bread type, etc. Menudrive allows an unlimited amount of items & required info

Cons

when entering items it was redundant having to enter the time available (if it wasn't an all day availability). Lots of key strokes but once it's done, it's done.

Response from Lavu

Hi Patty, thank you for your feedback! We love to hear from our MenuDrive customers, and how the product can help out businesses like yours!

Replied 16/06/2022
matt
  • Industry: Food & Beverages
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
3
Ease of Use
4
Customer Support
1

3
Reviewed on 28/12/2020

Lavu POS Review

used to have excellent customer service, but our system went down two days before xmas and we were unable to run credit cards for half the day. second busiest day since july. Couldn't enter tips that day either.
and i tried calling them 3 times that night, plus an email. their chat hasn't worked in months.
4 days later I still have not heard from them

Pros

i don't remember why I chose them over the three other ones I tried a couple of years ago.
I think because I could use my own credit card processor.

But its easy enough to use for the features that i use which are basic operation of cash register
it is intuitive and takes little training

Cons

things go wrong, the printer drops offline a lot and needs help getting back. sometimes its the wifi that reconfigures to a different wifi, sometimes the printer just randomly stops working.

I can't use the staff scheduling because they insist that work week starts on sunday, yet that is halfway through the weekend. our schedule and pay period run monday- sunday
but I am now looking for a system that can organize cake orders for a week or a month after the order is taken, which most systems don't do.

Also they said that my gift cards would integrate, but they did not

Response from Lavu

Hi Matt, thanks for leaving us a review. We appreciate hearing from all of our customers, and we do love that Lavu helped you with processing on your terms. We have expanded our customer support team to be available 24/7, in several countries, through chat, email, and phone.

Replied 07/07/2022
Candy
  • Industry: Restaurants
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 12/07/2022

Lavu POS review

overall Lavu is great. The staff is always looking for ways to improve the system & takes events when they come up and handles them to the best of their ability

Pros

Integration from our old Pos was simple.
Being able to add pictures of products or change color of box to help locate the items faster
Ability to change prices, product name, add new product with ease.
Ability to check/change anything from anywhere is a plus

Cons

When the internet is out, tickets don't print to the kitchen or credit cards aren't able to be run.
When happy hour times are up, you can still increase product quantity.
Having a large food menu, along with a large bar selection has us set up with several tabs & it makes it hard to be fast entering in orders.

Response from Lavu

Hi Candy, thank you so much for your feedback! We really appreciate hearing about your experience with Lavu, and that it helps you streamline your restaurant's operations!

Replied 14/07/2022
Deanna
  • Industry: Wine & Spirits
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 14/07/2022

requested

Pros

The reports are extremely useful. I like the option to put recipes with the individual menu item.

Cons

When the system is overloaded and goes down, it never comes at a convenient time, generally Friday at 5pm

Alternatives Considered

Square Point of Sale and Toast POS

Response from Lavu

Hi Deanna, thanks so much for your feedback! We're glad to hear that Lavu helps specifically with your reporting! If you have any questions, please reach out!

Replied 15/07/2022

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