About Lavu POS

Lavu is a Point of Sale solution designed for use by restaurants, bars, and nightclubs - from full-service, quick-service, and franchise restaurants, to food trucks, coffee shops, and lounges. Users can choose between bar, restaurant, and quick-service interfaces, each designed for the correlating environment. The system allows users to customize most aspects, including unlimited menu modifiers, custom menu item icons, and layout. Lavu gives establishments the option to implement tableside ordering, supports take-out and delivery routing, and offers rewards and loyalty through an integration with Loyaltree, as well as an in-house program. In addition to the POS, Lavu also gives users inventory management tools, including low-count warnings and an ‘86 countdown. Employee scheduling, shift-trading, and payroll reports are examples of what’s offered for Employee Management. Lavu offers a host of sales, inventory and expense reports that can be accessed anywhere with an internet connection. Currently being used in 89 countries, Lavu can be translated into any language.
Lavu POS Software - Our starter bundle comes with everything you need to get you restaurant up and running! Includes iPad, stand, cash drawer, printer and card reader.
Lavu POS Software - Easily add and edit both modifiers and optional modifiers for any menu item.
Lavu POS Software - Create and split checks by item, seat number, table, and more.
Lavu POS Software - Gain access to robust reporting through our Control Panel.
Lavu POS Software - Lavu's Self-Ordering Kiosk eliminates long lines and wait times.
Lavu POS video
Lavu POS Software - Our starter bundle comes with everything you need to get you restaurant up and running! Includes iPad, stand, cash drawer, printer and card reader. - thumbnail
Lavu POS Software - Easily add and edit both modifiers and optional modifiers for any menu item. - thumbnail
Lavu POS Software - Create and split checks by item, seat number, table, and more. - thumbnail
Lavu POS Software - Gain access to robust reporting through our Control Panel. - thumbnail
Lavu POS Software - Lavu's Self-Ordering Kiosk eliminates long lines and wait times. - thumbnail

Lavu POS pricing

Lavu POS does not have a free version and does not offer a free trial. Lavu POS paid version starts at US$59.00/month.

Starting Price:
US$59.00/month
Free Version:
No
Free trial:
No

Alternatives to Lavu POS

iPOS

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Lavu POS Reviews for UK Users

Feature rating

Value for Money
4.1
Functionality
4.2
Ease of Use
4.3
Customer Support
4.2
5 reviews of 242 View all reviews
Jamel
Jamel
  • Industry: Restaurants
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/08/2023

New era of POS

Overall great 👍 would definitely recommend.

Pros

Ease of use interface and access control

Cons

It being online base has it set backs. A local add on should be recommended for online fauilers.

Response from Lavu

Hi Jamel, thank you for sharing your thoughts on Lavu. We are so glad to hear that your overall experience has been great!

Replied 30/08/2023
Sherry
  • Industry: Food & Beverages
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/04/2024

Very Satisfied Customer

Everything is working smoothly and the system is so easy to operate.

Pros

After going through the set up of a rival product 2 years ago and spending 2 years using that system, onboarding and use of Lavu has been the best experience. The onboarding timeline was great to follow along as we were going through the steps. They were able to create exactly what I wanted for the menus. We had to use a system that is totally usable on WiFi. This caused a couple of headaches during installationb Using the system has been very intuitive. Training our team is super easy.

Cons

For the most part, we haven't had a bad experience. Even with the difficulties installing the 2 wireless printers everyone handled the process and the glitches with professionalism even when it took us 4 hours to get it right.

Alternatives Considered

Square Point of Sale, Clover and Toast POS

Reasons for Choosing Lavu POS

The customer service at SpotOn was terrible. They didn't have a good solution to our WiFi situation. It was almost impossible to get refunds for our customers. Sometimes it would take in excess of 10 days and multiple emails to get the refund processed. I could do full refunds, but partials had to be done through their customer service team. I would have to include the SpotOn support team, the supervisor and our sales person on every email to get keep them on top of it. Even then I never would hear if things were taken care of by the extra participants on the email.

Switched From

SpotOn

Reasons for Switching to Lavu POS

The cost and the availability of a fully WiFi enabled system. The great customer service was just icing on the cake.
Brian
  • Industry: Food & Beverages
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 28/01/2025

Great system and support overall!

Overall installation went smoothly and I love that the onboarding personnel ([sensitive content hidden]) has been so readily available when we have questions.

Pros

We liked the look and feel (user Interface) of the POS and felt it was much like we were used to. We like that the price is reasonable and that we can use a cash discount system so easily.

Cons

Worried about iPad battery life with either charging or having to leave plugged in. There was a lack in direction as to what we needed as a retailer. We may have been able to do with a different unit for one of our locations.

Alternatives Considered

Epos Now and Clover

Reasons for Choosing Lavu POS

Square charged us for everything we wanted to do on it.

Switched From

Square Point of Sale

Reasons for Switching to Lavu POS

Responsiveness to inquiry, ease of understanding what would happen in the transition, and cost.

Response from Lavu

Thank you for your review, Brian! We have some thoughts regarding your comments on the iPad battery life. Please reach out to us at [email protected] and we can explore your options!

Replied 29/01/2025
Bianca
  • Industry: Food & Beverages
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
4
Customer Support
3

3
Reviewed on 06/02/2025

Lavu pos review

Overall pretty decent for the price point, moderately easy to set up

Pros

A lot of good easy to use features and reward systems that weren’t offered by others

Cons

Not the best customer service, good use a few up to date features

Nick
  • Industry: Food & Beverages
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
1
Functionality
3
Ease of Use
4
Customer Support
1

1
Reviewed on 26/11/2024

Lavu my experience

Again they could run the market on the pos world if they would get it together with the lack of truth and accountability for what was said by sales reps. GET EVERYTHING IN WRITING.

Pros

They have so much potential if they could get the communication down. It’s been one person says this and one person says that. Basically don’t believe anything they say in the sales pitch unless it’s in crystal clear writing. They will say anything to get the sell.

Cons

Everything I said about. The miscommunication and false information.

Alternatives Considered

Toast POS

Reasons for Choosing Lavu POS

Because of the crashing of the software in the past. Amazing support product just wasn’t up to par.

Switched From

Aloha EPOS

Reasons for Switching to Lavu POS

Because I was told many things about my startup and unfortunately it was false to get me to sign up. Again get everything in writing. Everything to a T.

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