About Lavu POS











Lavu POS pricing
Lavu POS does not have a free version and does not offer a free trial. Lavu POS paid version starts at US$59.00/month.
Alternatives to Lavu POS
Lavu POS Reviews for UK Users
Feature rating

- Industry: Restaurants
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
New era of POS
Overall great 👍 would definitely recommend.
Pros
Ease of use interface and access control
Cons
It being online base has it set backs. A local add on should be recommended for online fauilers.
Response from Lavu
Hi Jamel, thank you for sharing your thoughts on Lavu. We are so glad to hear that your overall experience has been great!
- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Very Satisfied Customer
Everything is working smoothly and the system is so easy to operate.
Pros
After going through the set up of a rival product 2 years ago and spending 2 years using that system, onboarding and use of Lavu has been the best experience. The onboarding timeline was great to follow along as we were going through the steps. They were able to create exactly what I wanted for the menus. We had to use a system that is totally usable on WiFi. This caused a couple of headaches during installationb Using the system has been very intuitive. Training our team is super easy.
Cons
For the most part, we haven't had a bad experience. Even with the difficulties installing the 2 wireless printers everyone handled the process and the glitches with professionalism even when it took us 4 hours to get it right.
Reasons for Choosing Lavu POS
The customer service at SpotOn was terrible. They didn't have a good solution to our WiFi situation. It was almost impossible to get refunds for our customers. Sometimes it would take in excess of 10 days and multiple emails to get the refund processed. I could do full refunds, but partials had to be done through their customer service team. I would have to include the SpotOn support team, the supervisor and our sales person on every email to get keep them on top of it. Even then I never would hear if things were taken care of by the extra participants on the email.Switched From
SpotOnReasons for Switching to Lavu POS
The cost and the availability of a fully WiFi enabled system. The great customer service was just icing on the cake.- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Great system and support overall!
Overall installation went smoothly and I love that the onboarding personnel ([sensitive content hidden]) has been so readily available when we have questions.
Pros
We liked the look and feel (user Interface) of the POS and felt it was much like we were used to. We like that the price is reasonable and that we can use a cash discount system so easily.
Cons
Worried about iPad battery life with either charging or having to leave plugged in. There was a lack in direction as to what we needed as a retailer. We may have been able to do with a different unit for one of our locations.
Reasons for Choosing Lavu POS
Square charged us for everything we wanted to do on it.Switched From
Square Point of SaleReasons for Switching to Lavu POS
Responsiveness to inquiry, ease of understanding what would happen in the transition, and cost.Response from Lavu
Thank you for your review, Brian! We have some thoughts regarding your comments on the iPad battery life. Please reach out to us at [email protected] and we can explore your options!
- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Lavu pos review
Overall pretty decent for the price point, moderately easy to set up
Pros
A lot of good easy to use features and reward systems that weren’t offered by others
Cons
Not the best customer service, good use a few up to date features
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Lavu my experience
Again they could run the market on the pos world if they would get it together with the lack of truth and accountability for what was said by sales reps. GET EVERYTHING IN WRITING.
Pros
They have so much potential if they could get the communication down. It’s been one person says this and one person says that. Basically don’t believe anything they say in the sales pitch unless it’s in crystal clear writing. They will say anything to get the sell.
Cons
Everything I said about. The miscommunication and false information.