---
description: Review of DeepConverse Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: DeepConverse | Reviews, Pricing & Demos - SoftwareAdvice GB
---

Breadcrumb: [Home](/) > [Customer Support Software](/directory/4658/customer-support/software) > [DeepConverse](/software/330974/deepconverse)

# DeepConverse

Canonical: https://www.softwareadvice.co.uk/software/330974/deepconverse

> DeepConverse helps businesses automate up to 80% of their support queries.

DeepConverse offers a chatbot, conversational search and interactive guides to provide pleasing support experiences to your users. 

Backed with 50+ support APIs, DeepConverse lets you easily and securely automate recurring payments, appointment bookings, customer identity verification, self-support for troubleshooting and more and deliver seamless customer support.

DeepConverse AI gets trained in less than 30 minutes, enabling you to scale your percentage deflection month-over-month without having to increase your support efforts.
> 
> Verdict: Rated **4.5/5** by 2 users. Top-rated for **Likelihood to recommend**.

-----

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 2 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: DeepConverse

## Commercial Context

- **Pricing Details**: Please contact DeepConverse for pricing information
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Available Countries**: India

## Features

- AI/Machine Learning
- API
- Chat Transcript
- Chat/Messaging
- Chatbot
- Code-free Development
- Communication Management
- Configurable Workflow
- Contextual Guidance
- Customer Database
- Customer Experience Management
- Customer Segmentation
- Customer Service Analytics
- Customisable Branding
- Drag & Drop
- Engagement Tracking
- Generative AI
- Knowledge Base Management
- Lead Capture
- Live Chat

## Integrations (4 total)

- CRM Analytics
- Freshdesk
- Messenger
- Zendesk Suite

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Customer Support Software](https://www.softwareadvice.co.uk/directory/4658/customer-support/software)

## Related Categories

- [Customer Support Software](https://www.softwareadvice.co.uk/directory/4658/customer-support/software)
- [Live Chat Software](https://www.softwareadvice.co.uk/directory/4569/live-chat/software)
- [Customer Experience Software](https://www.softwareadvice.co.uk/directory/4574/customer-experience/software)
- [Customer Service Software](https://www.softwareadvice.co.uk/directory/255/customer-service/software)
- [Customer Engagement Software](https://www.softwareadvice.co.uk/directory/508/customer-engagement/software)

## Alternatives

1. [LiveAgent](https://www.softwareadvice.co.uk/software/109980/liveagent) — 4.7/5 (1753 reviews)
2. [Zendesk Suite](https://www.softwareadvice.co.uk/software/26892/zendesk-talk) — 4.4/5 (4072 reviews)
3. [Tidio](https://www.softwareadvice.co.uk/software/157633/tidio-chat) — 4.7/5 (590 reviews)
4. [Wati](https://www.softwareadvice.co.uk/software/430256/wati) — 4.6/5 (202 reviews)
5. [Birdeye](https://www.softwareadvice.co.uk/software/86768/birdeye) — 4.7/5 (702 reviews)

## Reviews

### "Next Gen Customer Support Automation Platform" — 5.0/5

> **Verified Reviewer** | *28 October 2021* | Apparel & Fashion | Recommendation rating: 10.0/10
> 
> **Pros**: Chatbot understands the intent pretty well and we were able to automate 80%+ of the inbound queries after implementing the product. The time to go live is within a week which is very awesome. The drag and drop feature to build an enterprise-level customer support bot is very easy.
> 
> **Cons**: Nothing for now. Product is improving day by day by adding more features.
> 
> We used a combination of AI Chatbot + Interactive Guides to automate the customer support and it helped us provide a good user experience.

-----

### "Good AI tool to reduce call center costs." — 4.0/5

> **Verified Reviewer** | *18 September 2022* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: We can enable and customer support in multiple languages with in short span of time, the responses generated near good, it helps to collect all the basic needs to resolve the customer problem before it reaches the agent.
> 
> **Cons**: We have add multiple languages as add-on, it won't support by default. And we experienced issues while linking the generated chat cases to customer account based on provided email address.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/330974/deepconverse)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/crm/deepconverse-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/330974/deepconverse> |
| en-GB | <https://www.softwareadvice.co.uk/software/330974/deepconverse> |
| en-IE | <https://www.softwareadvice.ie/software/330974/deepconverse> |
| en-NZ | <https://www.softwareadvice.co.nz/software/330974/deepconverse> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"SoftwareAdvice UK","address":{"@type":"PostalAddress","addressLocality":"Egham","addressRegion":"ENG","postalCode":"TW20 9AH","streetAddress":"Tamesis, The Glanty, Staines-upon-Thames Egham TW20 9AH United Kingdom"},"description":"Software Advice helps businesses in the UK find the best software with confidence. Compare software options and learn more from our research and user reviews.","email":"info@softwareadvice.co.uk","url":"https://www.softwareadvice.co.uk/","logo":"https://dm-localsites-assets-prod.imgix.net/images/software_advice/logo-white-d2cfd05bdd863947d19a4d1b9567dde8.svg","@id":"https://www.softwareadvice.co.uk/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":[]},{"name":"DeepConverse","description":"DeepConverse helps businesses automate up to 80% of their support queries.\n\nDeepConverse offers a chatbot, conversational search and interactive guides to provide pleasing support experiences to your users. \n\nBacked with 50+ support APIs, DeepConverse lets you easily and securely automate recurring payments, appointment bookings, customer identity verification, self-support for troubleshooting and more and deliver seamless customer support.\n\nDeepConverse AI gets trained in less than 30 minutes, enabling you to scale your percentage deflection month-over-month without having to increase your support efforts.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d1070c0d-01b3-4d0c-84a1-0686e37ac22c.png","url":"https://www.softwareadvice.co.uk/software/330974/deepconverse","@id":"https://www.softwareadvice.co.uk/software/330974/deepconverse#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":2},"operatingSystem":"Cloud"},{"@id":"https://www.softwareadvice.co.uk/software/330974/deepconverse#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Support Software","position":2,"item":"/directory/4658/customer-support/software","@type":"ListItem"},{"name":"DeepConverse","position":3,"item":"/software/330974/deepconverse","@type":"ListItem"}]}]}
</script>