About ID.me

ID.me is a digital identity network where individuals verify their identity once, and never have to re-verify their identity again across any organization where ID.me is accepted. It’s just like the driver's license in the physical world. Once you’re verified, proof of your identity goes with you everywhere. ID.me simplifies how individuals prove and share their identity online. The ID.me secure digital identity network has over 98 million members, as well as partnerships with 30 states, 10 federal agencies, and over 500 name-brand retailers. The company provides identity proofing, authentication and community verification for organizations across sectors. The company's technology meets the federal standards for consumer authentication and is approved as a NIST 800-63-3 IAL2 / AAL2 conformant credential service provider by the Kantara Initiative. ID.me's Identity Gateway also has a Federal Risk and Authorization Management Program (FedRAMP) Moderate Authority to Operate (ATO). ID.me is the only provider with video chat and is committed to "No Identity Left Behind" to enable all people to have a secure digital identity.
ID.me Software - Identity verification - permission to share data
ID.me video
ID.me Software - Identity verification - permission to share data - thumbnail

ID.me pricing

ID.me does not have a free version and does not offer a free trial.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
No

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ID.me Reviews for UK Users

Feature rating

Value for Money
4
Functionality
4.1
Ease of Use
4.0
Customer Support
4.1
5 reviews of 28 View all reviews
Dr David M
Dr David M
  • Industry: Telecommunications
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/06/2022

ID.me Verification for Customer Discount

From initial contact and negotiations through implementation and post launch maintenance, the staff has been very kind and on demand ready to answer any questions we have and work with our internal teams quickly to address any needs that we have.

Pros

Ease of implementation into our existing processes and flows for customers was a huge factor in selecting ID.me, as well as ease of use for the end-user, our customers.

Cons

No cons whatsoever to date and we've been using ID.me for 2+ years

Response from ID.me

Thank you so much David. You are an incredible partner to work with. We appreciate how you always come to the table open to new ideas and excited about ways to grow the partnership. Looking forward to our continued success. -Kristin

Replied 23/06/2022
Tina
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
3
Customer Support
5

5
Reviewed on 15/02/2022

Easy for EPCS

Great people, great support, great company.

Pros

ID.me has been continuously improving their product and it is far superior to the previous solution we had. I highly recommend ID.me.

Cons

Sometimes users think they are finished setting up their account and they are not. They don't see the continue button. I hear this is soon to be fixed.

Response from ID.me

Thank you so much, Tina! I've enjoyed getting to work with you and experience your enthusiasm for identity proofing and wonderful suggestions to keep the process simple for providers. -Jessica

Replied 16/02/2022
Reynolds
Reynolds
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1

1
Reviewed on 11/07/2024

Risky SPAM Practices

Pros

It, at least, does provide identity verification services

Cons

In an attempt to monetize its other services, ID.me sends unsolicited marketing emails about services not enrolled in, and thinly justifies them as "transactional", although they contain no actual account update information, no unsubscribe option, and have clearly marketing focus titles like "Take control of your data with ID.me"

Dimple
  • Industry: Pharmaceuticals
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/01/2022

Great Service

Overall, a positive experience.

Pros

The ease that users are able to get their identity verified, is efficient and allows for them to be on-boarded quickly.

Cons

The only complaint we have seen is with Yubikeys, there is an additional step required to login.

Response from ID.me

Thank you, Dimple! Your seamless integration allows for your prescribers to easily send e-prescriptions, within compliance. We appreciate your commitment to combating fraud and for ensuring a frictionless end user experience. -Jessica

Replied 21/01/2022
Anthony
  • Industry: Education Management
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/08/2021

Id.me is a great resource for many needs!

Overall the experience has been great, I wish I had taken advantage of these deals and discounts years before.

Pros

The features that I like most about this software is that it allows me to get discounts and deals on things that I use to pay full price for.

Cons

A feature that I think should be improved is the way that the discounts and deals work, I believe they should be automatically taken when you click the link rather than put a promo code.

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