--- description: Review of CharityEngine Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: CharityEngine | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Nonprofit CRM Software](/directory/4788/nonprofit-crm-software/software) > [CharityEngine](/software/3299/charityengine) # CharityEngine Canonical: https://www.softwareadvice.co.uk/software/3299/charityengine Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.uk/software/3299/charityengine?page=2) > CharityEngine's nonprofit CRM software simplifies the fundraising process, so you spend more time on your campaigns and less time struggling with technology. It has the tools for managing donors, receiving donations, processing payments, and more. CharityEngine is a mission-driven software built specifically for nonprofits looking to change the world. Book your demo today to see how CharityEngine can help you achieve your fundraising goals. > > Verdict: Rated **4.2/5** by 33 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 33 Reviews | | Ease of Use | 3.9/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: CharityEngine - **Location**: Tysons, US - **Founded**: 1999 ## Commercial Context - **Starting Price**: US$550.00 - **Pricing model**: Other - **Pricing Details**: CharityEngine is a nonprofit CRM that offers every client a completely customized pricing package. This means we can build a package that eliminates your pain points, grows your organization, and works within your budget. Our pricing starts by evaluating how many contacts you have, how many emails you send monthly, and the length of your contract. A mid-size nonprofit can expect to pay between $350 and $1,000 a month for our all-in-one platform, which includes nonprofit CRM software, donation and event forms, direct mail, events, recurring gifts and membership, peer-to-peer fundraising, email marketing, data and workflow management, virtual/silent auctions, and payment processing. Please contact us for a customized quote\! - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - ACH Payment Processing - API - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - Activity/News Feed - Ad hoc Reporting - Alerts/Notifications - Alumni Management - Appointment Scheduling - Assignment Management - Attendance Management - Auction Management - Budgeting/Forecasting - CRM - Calendar Management - Campaign Analytics - Campaign Management ## Integrations (29 total) - 250ok - Aegis - Blackbaud Luminate Online - Blackbaud Raiser's Edge NXT - Bonterra DonorDrive - FCRM Insurance - FedEx Ship Manager - Google Analytics 360 - Google Forms - Google Maps - Meta for Business - Microsoft Excel - Microsoft Outlook - Microsoft Power BI - MotionSoft ... and 14 more integrations ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - Chat ## Category - [Nonprofit CRM Software](https://www.softwareadvice.co.uk/directory/4788/nonprofit-crm-software/software) ## Related Categories - [Nonprofit CRM Software](https://www.softwareadvice.co.uk/directory/4788/nonprofit-crm-software/software) - [Fundraising & Donor Management Software](https://www.softwareadvice.co.uk/directory/417/fundraising-software/software) - [Donation Management Software](https://www.softwareadvice.co.uk/directory/418/crm-software/software) - [Fundraising Software](https://www.softwareadvice.co.uk/directory/1543/online-fundraising-platforms/software) - [Online Membership Software](https://www.softwareadvice.co.uk/directory/1626/online-membership/software) ## Alternatives 1. [Givebutter](https://www.softwareadvice.co.uk/software/380178/givebutter) — 4.8/5 (872 reviews) 2. [Donorbox](https://www.softwareadvice.co.uk/software/380685/donorbox) — 4.8/5 (625 reviews) 3. [DonorPerfect](https://www.softwareadvice.co.uk/software/389956/donorperfect) — 4.5/5 (1451 reviews) 4. [Zeffy](https://www.softwareadvice.co.uk/software/190855/simplyk) — 4.8/5 (485 reviews) 5. [Bonterra Network for Good](https://www.softwareadvice.co.uk/software/19063/network-for-good) — 4.6/5 (937 reviews) ## Reviews ### "Power behind your reporting" — 5.0/5 > **Michelle** | *18 November 2020* | Nonprofit Organization Management | Recommendation rating: 8.0/10 > > **Pros**: CharityEngine is a great CRM tool, for me the feature I use most often is query builder to create custom reports of specific parts and types of data. I love the functionality available in Query Builder, and since my organization has some pretty complex data structures, CE makes it really easy for me to get exactly the data I need at any given time. > > **Cons**: Sometimes when there are updates to the software, some functionalities are down temporarily, but their team always works swiftly to make sure everything is running smooth\! ----- ### "Not just Donor Management" — 5.0/5 > **Benjamin** | *22 August 2019* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: For a multi-tenant system, I'm really surprised at the extensibility of the system. Without "customizing" everything, it's really flexible and configurable to meet a lot of different business rules that are unique to my customers. Their data model and ability to query and layer queries is really impressive compared to similar systems in the market. > > **Cons**: Hard to say, I think it may be somewhat difficult to set up if you aren't trained on it like my team is as an integration and implementation firm. We work with many similar systems in the market though and I'd say comparatively, it's easier to set up than most other member and donor management systems. I wish it had some additional functionality like the Association Management Systems (AMS) market has around testing, certification and things like that, we could have consolidated down to fewer systems in the stack for our customers who we implemented it for, but that's not what we bought it for. I'm super pleased with what's there. > > The system not only solves some of the most complex donor management system needs, but in some cases it's working for my association customers to manage membership needs as well. As for associations that have a donor arm, which is where we've done a lot of work, this system is easy to integrate as needed but is a real 360 degree view while also having top notch web forms, marketing automation and other critical items that are huge money and time savers for nonprofits ----- ### "Design seems tailored more to mass mailers than high dollar cultivators" — 3.0/5 > **Margie** | *23 July 2020* | Nonprofit Organization Management | Recommendation rating: 4.0/10 > > **Pros**: Query capability. Online forms. Payment processing. > > **Cons**: We can't use for generating acknowledgement letters because they won't format correctly. We didn't use initially for email communication, but they have improved that feature. It is very clunky to add or update individual records, requiring user to go in and out of many screens and remember to flag things, such as address is preferred, and remember to click a save button. Far too many steps. It doesn't help with grant management. Event management also is not good. It is difficult and time consuming to record activities (meetings, phone calls) that you have had with your donors, and then they are not exportable on reports. > > I was brought in to the organization after they had spent 9 months trying to transition to Charity Engine. I found that the data transfer from our old system was not done correctly and it took a lot of time to get that sorted out. It isn't intuitive, and is over complicated. It is hard to find what you are looking for in the navigation. ----- ### "Connect, Customize and Collaborate" — 4.0/5 > **Christina** | *27 September 2021* | Broadcast Media | Recommendation rating: 8.0/10 > > **Pros**: The tool is feature rich. I find new options that will improve our productivity just about every week. One of my favorite features is their robust import tool. They make is so easy to bring data into the system. > > **Cons**: Charity Engine offers a wide variety of features, but some have not been developed to the level of sophistication we need. The good news is they have an excellent process for submitting and reviewing enhancement requests and so far, all our requests have been submitted for future development. ----- ### "Great comprehensive solution\!" — 5.0/5 > **John** | *24 August 2019* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: - Flexibility and ease of use - Robust functionality that facilitates/addresses all of our fundraising, marketing and donor management needs. - very responsive customer support > > **Cons**: No complaints. This is a great, very cost effective solution. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.uk/software/3299/charityengine?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/3299/charityengine) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data