--- description: Review of CharityEngine Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: CharityEngine | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Nonprofit CRM Software](/directory/4788/nonprofit-crm-software/software) > [CharityEngine](/software/3299/charityengine) # CharityEngine Canonical: https://www.softwareadvice.co.uk/software/3299/charityengine Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.uk/software/3299/charityengine?page=2) > CharityEngine's nonprofit CRM software simplifies the fundraising process, so you spend more time on your campaigns and less time struggling with technology. It has the tools for managing donors, receiving donations, processing payments, and more. CharityEngine is a mission-driven software built specifically for nonprofits looking to change the world. Book your demo today to see how CharityEngine can help you achieve your fundraising goals. > > Verdict: Rated **4.2/5** by 32 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 32 Reviews | | Ease of Use | 3.9/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: CharityEngine - **Location**: Tysons, US - **Founded**: 1999 ## Commercial Context - **Starting Price**: US$550.00 - **Pricing model**: Other - **Pricing Details**: CharityEngine is a nonprofit CRM that offers every client a completely customized pricing package. This means we can build a package that eliminates your pain points, grows your organization, and works within your budget. Our pricing starts by evaluating how many contacts you have, how many emails you send monthly, and the length of your contract. A mid-size nonprofit can expect to pay between $350 and $1,000 a month for our all-in-one platform, which includes nonprofit CRM software, donation and event forms, direct mail, events, recurring gifts and membership, peer-to-peer fundraising, email marketing, data and workflow management, virtual/silent auctions, and payment processing. Please contact us for a customized quote\! - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - ACH Payment Processing - API - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - Activity/News Feed - Ad hoc Reporting - Alerts/Notifications - Alumni Management - Appointment Scheduling - Assignment Management - Attendance Management - Auction Management - Budgeting/Forecasting - CRM - Calendar Management - Campaign Analytics - Campaign Management ## Integrations (29 total) - 250ok - Aegis - Blackbaud Luminate Online - Blackbaud Raiser's Edge NXT - Bonterra DonorDrive - FCRM Insurance - FedEx Ship Manager - Google Analytics 360 - Google Forms - Google Maps - Meta for Business - Microsoft Excel - Microsoft Outlook - Microsoft Power BI - MotionSoft ... and 14 more integrations ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - Chat ## Category - [Nonprofit CRM Software](https://www.softwareadvice.co.uk/directory/4788/nonprofit-crm-software/software) ## Related Categories - [Nonprofit CRM Software](https://www.softwareadvice.co.uk/directory/4788/nonprofit-crm-software/software) - [Fundraising & Donor Management Software](https://www.softwareadvice.co.uk/directory/417/fundraising-software/software) - [Donation Management Software](https://www.softwareadvice.co.uk/directory/418/crm-software/software) - [Fundraising Software](https://www.softwareadvice.co.uk/directory/1543/online-fundraising-platforms/software) - [Online Membership Software](https://www.softwareadvice.co.uk/directory/1626/online-membership/software) ## Alternatives 1. [Givebutter](https://www.softwareadvice.co.uk/software/380178/givebutter) — 4.8/5 (871 reviews) 2. [Donorbox](https://www.softwareadvice.co.uk/software/380685/donorbox) — 4.8/5 (624 reviews) 3. [DonorPerfect](https://www.softwareadvice.co.uk/software/389956/donorperfect) — 4.5/5 (1384 reviews) 4. [Zeffy](https://www.softwareadvice.co.uk/software/190855/simplyk) — 4.8/5 (473 reviews) 5. [Bonterra Network for Good](https://www.softwareadvice.co.uk/software/19063/network-for-good) — 4.6/5 (936 reviews) ## Reviews ### "Power behind your reporting" — 5.0/5 > **Michelle** | *18 November 2020* | Nonprofit Organization Management | Recommendation rating: 8.0/10 > > **Pros**: CharityEngine is a great CRM tool, for me the feature I use most often is query builder to create custom reports of specific parts and types of data. I love the functionality available in Query Builder, and since my organization has some pretty complex data structures, CE makes it really easy for me to get exactly the data I need at any given time. > > **Cons**: Sometimes when there are updates to the software, some functionalities are down temporarily, but their team always works swiftly to make sure everything is running smooth\! ----- ### "Not just Donor Management" — 5.0/5 > **Benjamin** | *22 August 2019* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: For a multi-tenant system, I'm really surprised at the extensibility of the system. Without "customizing" everything, it's really flexible and configurable to meet a lot of different business rules that are unique to my customers. Their data model and ability to query and layer queries is really impressive compared to similar systems in the market. > > **Cons**: Hard to say, I think it may be somewhat difficult to set up if you aren't trained on it like my team is as an integration and implementation firm. We work with many similar systems in the market though and I'd say comparatively, it's easier to set up than most other member and donor management systems. I wish it had some additional functionality like the Association Management Systems (AMS) market has around testing, certification and things like that, we could have consolidated down to fewer systems in the stack for our customers who we implemented it for, but that's not what we bought it for. I'm super pleased with what's there. > > The system not only solves some of the most complex donor management system needs, but in some cases it's working for my association customers to manage membership needs as well. As for associations that have a donor arm, which is where we've done a lot of work, this system is easy to integrate as needed but is a real 360 degree view while also having top notch web forms, marketing automation and other critical items that are huge money and time savers for nonprofits ----- ### "Wish We Still Had Our Old, Out-dated CRM Tool" — 1.0/5 > **Carol** | *17 July 2020* | Nonprofit Organization Management | Recommendation rating: 1.0/10 > > **Pros**: It's got a nice dashboard. But, four months in, we still don't know to navigate the tool, pull reports or find information easily, even when using CE every day. > > **Cons**: The product was grossly over-sold by the sales team. We had an old, outdated CRM that we had out-grown, but I would take it back in a heartbeat because it did so many things that Charity Engine does not do. We were so excited to have a new database, but this CRM is really not a fit for our needs at all. Absolutely NO training available. We are still in "sandbox" mode after four months very poor, slow, unresponsive customer support, not intuitive or user-friendly. Lots of mistakes pulling in new donor data. Wish I had something good to say, but I don't. > > Dismal. Frustrating. Disappointing. And we just came through a global pandemic with the heaviest donation period in our history with a sloppy, non-user friendly tool that doesn't provide the depth of data we need and were told we could anticipate. And now we are headed toward year-end fundraising season with a tool that doesn't allow segmentation of our donor data. We are -- or WERE -- a high performing fundraising team before we got Charity Engine. It's a joke. ----- ### "Connect, Customize and Collaborate" — 4.0/5 > **Christina** | *27 September 2021* | Broadcast Media | Recommendation rating: 8.0/10 > > **Pros**: The tool is feature rich. I find new options that will improve our productivity just about every week. One of my favorite features is their robust import tool. They make is so easy to bring data into the system. > > **Cons**: Charity Engine offers a wide variety of features, but some have not been developed to the level of sophistication we need. The good news is they have an excellent process for submitting and reviewing enhancement requests and so far, all our requests have been submitted for future development. ----- ### "Great comprehensive solution\!" — 5.0/5 > **John** | *24 August 2019* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: - Flexibility and ease of use - Robust functionality that facilitates/addresses all of our fundraising, marketing and donor management needs. - very responsive customer support > > **Cons**: No complaints. This is a great, very cost effective solution. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.uk/software/3299/charityengine?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/3299/charityengine) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data