--- description: Review of Refund Retriever Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Refund Retriever | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Parcel Audit Software](/directory/4776/parcel-audit-software/software) > [Refund Retriever](/software/329257/refund-retriever) # Refund Retriever Canonical: https://www.softwareadvice.co.uk/software/329257/refund-retriever Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.uk/software/329257/refund-retriever?page=2) > Refund Retriever is a supply chain management software designed to help businesses detect shipment issues and apply for refunds. The platform enables managers to monitor FedEx and UPS deliveries on a unified interface. Administrators can receive warnings regarding potential overcharges and third parties shipping via the business account. Additionally, Refund Retriever lets stakeholders integrate the system with several third-party applications including Adobe Commerce, BigCommerce, Shift4Shop and Shopify. > > Verdict: Rated **4.9/5** by 57 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 57 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Refund Retriever - **Location**: Houston, US - **Founded**: 2006 ## Commercial Context - **Pricing model**: Other (Free Trial) - **Pricing Details**: NO sign-up fees NO monthly fees NO cancellation fees We collect 50% of the refund, you keep 50%\! - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - Audit Management - Auditing & Claim Filing Services - Automated Claim Filing - Carrier Invoice Auditing - Cost Recovery - Data Import/Export - EDI - Exceptions Management - Freight Shipping - Package Analytics - Parcel Shipping - Refund Opportunity Identification - Shipment Tracking - Shipping Cost Tracking - Shipping Optimisation ## Integrations (5 total) - Adobe Commerce - BigCommerce - Shift4Shop - Shopify - SkuVault Core ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support - Chat ## Category - [Parcel Audit Software](https://www.softwareadvice.co.uk/directory/4776/parcel-audit-software/software) ## Related Categories - [Parcel Audit Software](https://www.softwareadvice.co.uk/directory/4776/parcel-audit-software/software) - [Supply Chain Management Software](https://www.softwareadvice.co.uk/directory/4250/scm/software) - [Shipping Software](https://www.softwareadvice.co.uk/directory/531/shipping/software) ## Alternatives 1. [Freightview](https://www.softwareadvice.co.uk/software/6024/freightview) — 4.7/5 (743 reviews) 2. [Piyovi TMS](https://www.softwareadvice.co.uk/software/376472/piyovi-tms) — 5.0/5 (5 reviews) 3. [techSHIP](https://www.softwareadvice.co.uk/software/91969/techship) — 4.9/5 (9 reviews) 4. [EasyPost](https://www.softwareadvice.co.uk/software/248041/shipping-software-by-easypost) — 4.1/5 (16 reviews) 5. [FreightPOP](https://www.softwareadvice.co.uk/software/269463/freightpop) — 4.7/5 (46 reviews) ## Reviews ### "Best value" — 5.0/5 > **Nicole** | *20 March 2024* | Package/Freight Delivery | Recommendation rating: 10.0/10 > > **Pros**: I had an issue with FedEx that I didn’t even know I had until RR found it and get it worked out for me. So grateful\! > > **Cons**: They’ve been so great\! Keep doing what you’re doing. > > Very optimal\! Smartest thing you can do for your business. ----- ### "Easy to Use" — 5.0/5 > **Richard** | *23 October 2019* | Retail | Recommendation rating: 10.0/10 > > **Pros**: I am a one man show in my independent Mail Center. This takes a huge work load off my plate and its like having a employee that I don't have to manage. > > **Cons**: Maybe a little more communication on which packages they are tracking and to what location instead of a bill with a tracking number on it. Maybe just a little more detail on the bills > > It will streamline your efforts in your business to not have to manage that part of it. ----- ### "Get your refund" — 5.0/5 > **Verified Reviewer** | *14 June 2021* | Telecommunications | Recommendation rating: 5.0/10 > > **Pros**: It's easy to use and is highly effective. > > **Cons**: It can require a lot of time and effort at times to utilize ----- ### "RR saves us $20,000 annually\!" — 5.0/5 > **Mike** | *20 July 2020* | Retail | Recommendation rating: 10.0/10 > > **Pros**: \[SENSITIVE CONTENT HIDDEN\] and the team at Refund Retriever do more than just manage deliveries made out of their guaranteed window. \[SENSITIVE CONTENT HIDDEN\] helped us negotiate our rates down which is going to save us about $20,000 this year alone. Thank you \[SENSITIVE CONTENT HIDDEN\] and Refund Retriever\! > > **Cons**: I have no cons as this product works like it is supposed to and it was easy to impliment\! ----- ### "Great Service & Valuable Time Saving tool" — 5.0/5 > **Tommy** | *18 October 2019* | Package/Freight Delivery | Recommendation rating: 8.0/10 > > **Pros**: Very Easy to use. Saves Valuable Time. Very Thorough > > **Cons**: A little Pricey. Not most efficient. Occasion misses. > > Saves me valuable time in auditing my shipments and the commitments that I expect from my carrier shipments. Without Refund Retriever I would never have the time to audit all of our shipments to ensure that the carriers holding up their end of the shipping commitments. And in turn I would be throwing money away. ----- Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.uk/software/329257/refund-retriever?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/329257/refund-retriever) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data