About MakeShift

MakeShift is a web and mobile employee scheduling solution for people-first businesses in fast-paced industries such as healthcare, hospitality, retail, construction, and recreation. It lets managers build schedules, track time and attendance accurately and communicate with employees in real-time, and on the go. Using MakeShift’s mobile app on Android and iOS devices, managers and schedulers can view who is available to work, identify gaps, and quickly build schedules based on projected or actual demand. It’s all drag and drop with ready-made or custom shift templates and intuitive shortcuts, such as “copy and paste schedule” and “repeat last week”. Managers can also track time & attendance accurately with GPS-enabled clock in and clock out functionality, ensuring that the right people are working at the right place, at the right time. Syncing timesheets to popular payroll and HR solutions such as ADP, BambooHR, Intuit QuickBooks, and Alliance HCM is also seamless via MakeShift’s built-in integrations with these systems. On the employee side of things, MakeShift makes the scheduling process collaborative by letting employees enter their preferred availability for managers to see, as well as pick, drop and swap shifts with co-workers right from their smartphone. Real-time communication keeps managers in the loop on any changes and lets teams approve or decline shift exchanges immediately.
MakeShift Software - MakeShift calendar
MakeShift Software - MakeShift employee scheduling
MakeShift Software - MakeShift labor budget
MakeShift Software - MakeShift workforce analytics
MakeShift video
MakeShift Software - MakeShift calendar - thumbnail
MakeShift Software - MakeShift employee scheduling - thumbnail
MakeShift Software - MakeShift labor budget - thumbnail
MakeShift Software - MakeShift workforce analytics - thumbnail

MakeShift pricing

MakeShift does not have a free version but does offer a free trial. MakeShift paid version starts at US$2.75/month.

Starting Price:
US$2.75/month
Free Version:
No
Free trial:
Yes

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Browse MakeShift Reviews

118 of 118 reviews
Sort by:
Lisa
  • Industry: Accounting
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 23/02/2025

My overall experience

My overall experience using Makeshift has been fantastic

Pros

MakeShift Has Been a great Employee Scheduling and Tracking Tool. For proper employee tracking and scheduling,

Cons

I like the least with their unlimited Advanced Features for customized schedule

Annetta
  • Industry: Retail
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/10/2021

Great scheduling software!

Pros

MakeShift makes it easy to schedule and track my employees attendance. The app makes the most up-to-date schedule available to all employees as soon as any changes are made.

Cons

Very easy to use and integration with ADP Workforce Now is seamless.

Response from MakeShift

Thank you for your review Annetta! We are so glad to hear that you are finding value in MakeShift and utilizing our integration with ADP Workforce Now.

Replied 22/10/2021
Emily
  • Industry: Hospital & Health Care
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
2
Customer Support
5

3
Reviewed on 19/10/2021

Overall good product but could use some updates for ease of use

Customer service has been outstanding and implementation was fairly straight-forward. Integration with ADP we have had some issues, but again, customer support, has been very helpful and prompt throughout.

Pros

The shift swap feature is great. Setting up shift templates and rotations for ease of use is also great!

Cons

Need monthly view and a system view to be able to see more at one time. Need filters to help employees and managers sort better.

Response from MakeShift

Hi Emily, thank you for your review. We're glad you are finding value with our shift exchange feature. We appreciate your feedback about a monthly view. This is something that we are hoping to implement in the future!

Replied 22/10/2021
Farid
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/03/2025

Make shift review

Pros

Employees can see their shifts in real-time, request changes, and get notifications.

Cons

Some users might find the reporting and scheduling options less flexible compared to competitors.

Rubani
  • Industry: Research
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/04/2024

I Like the Effectiveness of MakeShift: It Is Highly Reliable

Pros

MakeShift has been a powerful that has been making employee scheduling super effective.
MakeShift has been so reliable.

Cons

MakeShift is flawless.
I like the reliability of MakeShift.

Tom
  • Industry: Food & Beverages
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
3
Customer Support
5

3
Reviewed on 31/08/2021

Great product for you if simplicity is important

Function is a bit too basic and they’re not prone to changes. Instead of taking my feedback and sharing with the dev group, it seems like the dev group has their own agenda. So I use what I get.

Pros

It’s very basic and simple to use. Straightforward. Integration with ADP Canada is very important for the [SENSITIVE CONTENT].

Cons

Having to use 3 apps - manager app, scheduling app, and messenger app, makes it hard to manage.

Alternatives Considered

7shifts, When I Work and HotSchedules

Reasons for Switching to MakeShift

I didn’t… I moved from MakeShift to 7Shifts for the reasons above. It’s a good app, just that it’s not for me…
Chrisarn
  • Industry: Marketing & Advertising
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/04/2024

MakeShift Has Been a Powerful Tool that Makes Scheduling Processes Efficient

Pros

With MakeShift, we are able to conduct employee scheduling efficiently.
MakeShift has been so reliable to use.

Cons

MakeShift is so amazing.
I have nos issues with MakeShift.

Clinton
  • Industry: Machinery
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/04/2024

MakeShift Has Been an Exceptional Employee Scheduling and Tracking Tool

Pros

For proper employee tracking and scheduling, MakeShift is the most reliable software to consider.
MakeShift has been reliable and easy to use.

Cons

MakeShift meets our needs.
We have zero complains about MakeShift.

Ilana
  • Industry: Entertainment
  • Company size: 11–50 Employees
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
4
Customer Support
0

4
Reviewed on 15/12/2024

MakeShift Makes Scheduling Fairly Easy

It's been positive. After I learned where the functions I was looking for were hiding, it was pretty user friendly.

Pros

I like that you are able to see, at a glance, who is available for each shift during a week.

Cons

This wasn't a very intuitive program. I had to be showed twice how to navigate through it.

Verified Reviewer
  • Industry: Recreational Facilities & Services
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Functionality
2
Ease of Use
3
Customer Support
0

3
Reviewed on 19/12/2018

Not my favorite software

I wish my company had decided on a different scheduling software altogether.

Pros

I like that it has an app so I can work from my phone.

Cons

The features are very tedious and require so many more steps than necessary. I can't easily access my schedule without going through multiple avenues first. I can't delete shifts from the app. There is no "right click" option on the calendar for quick editing of a shift; you have to take the time to open the shift and make the changes, then save it.

Jenny
  • Industry: Hospital & Health Care
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 09/12/2021

User-friendly and convenient.

Pros

User-friendly and easy to learn for all users including both schedulers and employees. Easy to see which staff is available on any given day. Being able to integrate with our existing payroll & time and attendance system was a bonus.

Cons

Would like to be able to view or download a monthly version of the schedule. The Positions tab on the Schedule is great to use to see what shifts are unfilled, but it would be cool to have a feature where we can hover over a shift and it could tell us the names of staff that are scheduled for it.

Michelle
  • Industry: Entertainment
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
4
Customer Support
0

4
Reviewed on 03/09/2022

Easy Peazy

You are able to clock in from your phone with ease. As a user, I can keep up with my hours, see what my paycheck will be before it is direct deposited. I'm able to see my checkstubs and download or email them. I get my W2's very quickly and can print or share them. This app is fairly user friendly as well.

Pros

Clocking in by either opening the app or quick clock

Cons

Before the update, it was not so user friendly. Since the update, it is better.

Response from MakeShift

Thank you for your comments Michelle! We hope that we can continue to improve with each update!

Replied 21/09/2022
Adisa
  • Industry: Health, Wellness & Fitness
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/10/2021

Scheduling Made Simple

MakeShift is an easy solution for scheduling. The integration with ADP is seamless.

Pros

Easy for management to edit and employees to access.

Cons

Duplicate email causes a delay. Luckily, customer support fixes it in a timely manner.

Response from MakeShift

Thank you so much for your review Adisa! We appreciate your feedback and we're glad to hear that MakeShift has provided you and your employees value to your business.

Replied 22/10/2021
Alexander
  • Industry: Individual & Family Services
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
3

3
Reviewed on 13/09/2022

MakeShift Review

Good to very good

Pros

Straight forward and easy to use. Gives employee and position tabs.

Cons

Did not let me post available shifts too close to start time

Response from MakeShift

Thank you for your review and feedback Alexander!

Replied 21/09/2022
justin
  • Industry: Hospital & Health Care
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 28/10/2021

really enjoy makeshift

I've had so many benefits from it. You can really monitor what's going on. with the casual staff it holds them accountable which is amazing

Pros

changed how we schedule - so much easier to schedule people

Cons

it's not really on makeshift, but the buy in from staff could use some help. Too many supervisors and staff still just make arrangements without using the app.

bev
  • Industry: Health, Wellness & Fitness
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/09/2022

makeshift review

Pros

the conveinence and its easy to read with color coding

Cons

lack of high lighting the current day it kind of blends with the other days

Response from MakeShift

Hi Bev, thank you for letting us know about the current day highlight! We will let our product team know that you are having difficulties seeing it!

Replied 21/09/2022
pat
  • Industry: Sports
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 15/10/2021

BC Bounce

like taht i can see who is logged in and on time from a distance

Pros

makes it easier to schedule and monitor the employees as they enter the building for work

Cons

sometimes hard for the employees to log into the app as they enter building - mostly a phone issue with them

Response from MakeShift

Thank you so much for your review Pat! We appreciate your partnership with MakeShift!

Replied 22/10/2021
Tiffany
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 08/09/2022

Overall Good App

It's been great

Pros

Ease of use for even the most un techy staff memebers

Cons

That there is no color coding available for the shift templates.

Response from MakeShift

Hi Tiffany, thank you for your review!

Replied 21/09/2022
olivia
  • Industry: Airlines/Aviation
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/10/2021

Makeshift review

I was scared in the beginning but I adept very fast because it is so easy to use

Pros

Easy to use fast service it really great

Cons

I like everything it is easy to use and fast not complited

Response from MakeShift

Hi Olivia! Thank you for your kind review, we are glad to hear you were able to adapt easily!

Replied 11/11/2021
Jessica
  • Industry: Retail
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/10/2021

Easy to Use

Pros

The ease of creating and maintaining a schedule. Adding shifts is extremely easy

Cons

none at the moment. it functions well and is easy to use

Response from MakeShift

Hi Jessica, thank you so much for your review! We are glad to hear that MakeShift has been functioning well for you and your business!

Replied 22/10/2021
Ryan
  • Industry: Health, Wellness & Fitness
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 13/09/2022

Makes Scheduling a Breeze

Pros

The integration with ADP is a huge upside. Simple to import employees to the correct locations/departments.

Cons

Past and new employees with the same email will delay an import, but it's easily taken care of by our rep.

Response from MakeShift

Hi Ryan, thank you for your review!

Replied 21/09/2022
Sheila
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/10/2021

Easy to Use

Pros

MakeShift is super easy to use. It is easy to set up, create schedules and get employee availability. It has been our saving grace as we moved from in-person work to virtual work and training.

Cons

I would like to be able to have more than one time zone per department.

Response from MakeShift

Hi Sheila, we are so glad to hear that MakeShift has been helpful as you shifted to virtual work. We appreciate your feedback!

Replied 11/11/2021
Anna
  • Industry: Health, Wellness & Fitness
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 06/09/2022

Great

I love it!

Pros

It is very convenient to use and User friendly. I would recommend it to others!

Cons

Nothing that I dislike about it! All features are amazing

Response from MakeShift

Hi Anna, thank you for your great review! We are glad to hear you love MakeShift!

Replied 21/09/2022
Justin
  • Industry: Entertainment
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 14/10/2021

Great

Great!

Pros

It’s easy to use and never has too many issues

Cons

Sometimes it can be tricky on a phone or iPad

Response from MakeShift

Hi Justin, thank you for your review!

Replied 22/10/2021
Melissa
  • Industry: Hospital & Health Care
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 09/09/2022

Great for staffing

Pros

super easy to pick up shifts and sync to my phone.

Cons

Nothing. This app is great. I love using it.

Response from MakeShift

Thank you so much for your review Melissa!

Replied 21/09/2022
118 reviews

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