--- description: Review of CAKE Guest Manager Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: CAKE Guest Manager | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Restaurant Management Software](/directory/2165/restaurant-management/software) > [CAKE Guest Manager](/software/327725/mad-mobile-guest-manager) # CAKE Guest Manager Canonical: https://www.softwareadvice.co.uk/software/327725/mad-mobile-guest-manager Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/327725/mad-mobile-guest-manager?page=2) > CAKE Guest Manager, previously known as Mad Mobile Guest Manager, is a powerful solution that streamlines table management for restaurants. With Guest Manager, you can easily build a floor map that you and your staff can view, organize server sections to create the perfect flow, and accept and manage reservations all in one place. Guest Manager's intuitive interface allows you to accept reservations online, empower your staff to make changes in real-time and save it all in one place. The platform's advanced features also enable you to reduce no-shows by texting guests when their table is ready, providing them with the flexibility they want. > > Verdict: Rated **4.8/5** by 19 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 19 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Mad Mobile ## Commercial Context - **Starting Price**: US$79.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Pricing starts from $69 per month. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Alerts/Notifications - Credit Card Processing - Customer Database - Customer History - For Restaurants - Kitchen/Menu Management - Loyalty Program - Online Booking - Online Ordering - Point of Sale (POS) - Prioritisation - Public Waitlist - Real-Time Analytics - Real-Time Notifications - Real-Time Reporting - Real-Time Updates - Reminders - Reporting & Statistics - Reservations Management ## Integrations (11 total) - 7shifts - CAKE - CheddrSuite - DoorDash for Merchants - FreedomPay - Paytronix - QuickBooks Online Advanced - Restaurant365 - Spendgo - Worldpay for Enterprise - Xero ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Restaurant Management Software](https://www.softwareadvice.co.uk/directory/2165/restaurant-management/software) ## Alternatives 1. [Genius](https://www.softwareadvice.co.uk/software/435569/Genius-for-Restaurants) — 4.5/5 (185 reviews) 2. [WaitWell](https://www.softwareadvice.co.uk/software/322615/waitwell) — 4.9/5 (84 reviews) 3. [Qminder](https://www.softwareadvice.co.uk/software/166948/qminder) — 4.8/5 (93 reviews) 4. [OpenTable](https://www.softwareadvice.co.uk/software/439120/opentable) — 4.7/5 (1317 reviews) 5. [TablesReady](https://www.softwareadvice.co.uk/software/264743/tablesready) — 4.7/5 (66 reviews) ## Reviews ### "It's been great\!" — 5.0/5 > **robert** | *22 June 2018* | Recommendation rating: 10.0/10 > > **Pros**: Easy to use. Very reliable. It hasn't crashed in a year and a half. It keeps track of guests information to run advertising campaigns. > > **Cons**: I wish it would work on android systems. It would also be nice if the pos system would update the guest management system ie. When the server prints the check it shows on guest management system or when the check is paid it updates. > > Tracking guests information and the frequency of which they dine with us. ----- ### "Guest manager makes utilizing your tables simple and easy." — 5.0/5 > **Sue Ann** | *21 June 2018* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: I love The online reservations and the ease of table assignments when reservations are made. Customer service has always been super helpful also and they reprogrammed my app for me to fit my needs. > > **Cons**: That you have to manually clear out tables after someone checks out. When tables check out, I would Like for the table on the floor map to clear. It did, but after the latest update it does not. > > Having online reservations is a huge plus in my establishment. We have long waits on the weekend and this allows my customers to put their name on the lists with ease and without having to make a phone call and tying up our lines. ----- ### "Deployment = Nightmare" — 2.0/5 > **Cody** | *23 April 2021* | Restaurants | Recommendation rating: 0.0/10 > > **Pros**: Ease of use, inexpensive. This form would like me to list more pros however there are none. > > **Cons**: Apple Store only, no web portal floorplan management, customer support, average call handling time 45 minutes to weeks. > > Platform itself is decent and operable besides requiring Apple products for usage. Customer support, onboarding errors, representative responses are the worst out of any vendor I have personally ever experienced. ----- ### "Guest Manager has added the best options for our customers to dine with us." — 5.0/5 > **Chad** | *14 June 2018* | Recommendation rating: 9.0/10 > > **Pros**: It provides all the functions we need to operate efficiently. The flexibility of the program is quite nice. > > **Cons**: We would like to be able to view historical data from prior days through the app. It would also be nice to correct mistaken entries to provide more accurate numbers. Being able to look up customer data from the app would also be nice. This would be aside from when a reservation is made. > > We retain more customers by giving them the flexibility to leave the premises while they wait. It allows regular customers to make reservations during the busy tourist season so they can still dine with us. ----- ### "Perfect" — 5.0/5 > **Christine** | *27 June 2018* | Restaurants | Recommendation rating: 10.0/10 > > **Pros**: Fast ...easy ... Perfect Love that I could send my guests info about directions, parking, etc... I would recommend to every bussiness that seats guests > > **Cons**: Disconnects some times There is really no negativity with cake guest management at all ..sorry we love it so much. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/327725/mad-mobile-guest-manager?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/327725/mad-mobile-guest-manager) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data