About SpiraTeam

SpiraTeam is a project management solution that offers collaboration and quality assurance tools for businesses of all sizes and within all industries. The solution can be deployed either in the cloud or on-premise and is compatible with most web browsers. SpiraTeam is suitable for IT professionals and project managers who want to analyze and execute projects. SpiraTeam provides key features such as task management, resource management, portfolio management, file sharing and issue management. The solution enables project managers to schedule team members, allocate resources on specific tasks and check project status in real-time. Team members can update the progress of each project based on actual and remaining tasks. Every project offers a dashboard that summarizes all information regarding its status. The solution comes with one year of free product support that includes phone support, a help desk and access to an online knowledgebase. A free trial is available for new customers and pricing is per user per month.
SpiraTeam Software - SpiraTeam - Requirement Tree View - Dark Mode
SpiraTeam Software - SpiraTeam - Program Dashboard View - Dark Mode
SpiraTeam Software - Spirateam - Test Cases
SpiraTeam Software - SpiraTeam - Incidents View
SpiraTeam Software - Spirateam - Release View
SpiraTeam Software - SpiraTea - Source Code Management View
SpiraTeam video
SpiraTeam Software - SpiraTeam - Requirement Tree View - Dark Mode - thumbnail
SpiraTeam Software - SpiraTeam - Program Dashboard View - Dark Mode - thumbnail
SpiraTeam Software - Spirateam - Test Cases - thumbnail
SpiraTeam Software - SpiraTeam - Incidents View - thumbnail
SpiraTeam Software - Spirateam - Release View - thumbnail

SpiraTeam pricing

SpiraTeam does not have a free version but does offer a free trial. SpiraTeam paid version starts at US$57.33/month.

Starting Price:
US$57.33/month
Free Version:
No
Free trial:
Yes

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Browse SpiraTeam Reviews

98 of 98 reviews
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Aaron
Aaron
  • Industry: Insurance
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 16/10/2018

SpiraTeam gives visibility to the work getting done!

My company purchase this and said "here, figure out how to use this for your project". It took be a couple of hours to put all the pieces together. It is rather intuitive and user friendly. I was able to guide the team into how we intend to use the tool to develop our software product. It was easy to get the team engaged in using SpiraTeam.

Pros

I like that we can see the work move across the Planning (Kanban) Board so it gives great visibility to the entire team of the work that is being done. It is great for agile approach to software development. It provides great integration from Requirement to Development to Testing to Completed.

Cons

The toughest part of using this new tool was to determine at what level to put the requirements into the system. As we were transitioning to agile at the same time we determined to put features into the tool as requirements and write user stories for each feature. It worked well. My team experienced some clunkiness, but I believe it was the way we had the tool configured as opposed to the tool itself. We changed the permissions on a couple of roles (BA, Developer) and it worked much better. We also changed some of the default workflows to make it work better.

Donna
  • Industry: Automotive
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/04/2024

#1 Product for Testing, Requirements Traceability and Defect Tracking

Our team brought SpiraTeam on-prem 7 years ago from a SaaS product. We are able to save files that may contain server or employee sensitive information. Product is used globally from business users to full development teams. No complaints with the exception of offering a broader offering of reports. Fantastic customer service - the [sensitive content hidden] himself has joined discussions to ensure we are pleased with the product and is open to any recommendations.

Pros

It's very easy to use while also providing 100% Requirement Traceability and can easily be utilized as a product backlog. Teams benefit from being able to track issues not associated with specific tests. Artifacts can be linked to each other with one-click. Resource assignments easily displayed. Customizable drop-down fields and customizable workflows.

Cons

The need to have XML experience to customize the default reports. Vendor provided upload file works very well but could use some updating.

Alternatives Considered

Jira

Reasons for Switching to SpiraTeam

The price of Jira was much higher, the functionality was confusing and required a much more rigid workflow.
Daniel
Daniel
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
2
Functionality
3
Ease of Use
2
Customer Support
4

3
Reviewed on 21/11/2016

A complete vision of the projects

I was used SpiraTeam in some projects. Our work with the application was right, but our experience with it, is like a fixed application with a strongest modulation of the project process. The UI, is not very friendly with a complex form to work on it.
Is true, that you can add any document, requirement, task or other in each moment, but you cannot change the flow of the project. In action it is maddening because you has not clarity of the steps to do with the different parts of the project.
But, if you have a big project with many people that need to interact (for example, you need to follow the status of the tasks and the test cases by developer) it is your project application.

Pros

The application can modify to adapt the workflow to your needs (based on a complex workflow). The document management is very good. You can change a part of UI (colors, logos, etc.). You can do a personal dashboard with your heat points. This could help you to focus your most important points.

Cons

In my personal opinion, the application needs a guidance or a screen that can show the flow process to make more easy the entry of the project elements.

Response from Inflectra

Thanks for the feedback. We are adding a new user onboarding wizard into SpiraTeam to guide a new user through the project management process that is enabled in SpiraTeam.

We're not sure which version Daniel used, but v5.0 has a completely overhauled user interface which our users are loving.

Replied 21/11/2016
Dusan
  • Industry: Banking
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/11/2023

Spira test manager review

Great help for test management, bug management, reporting.

Pros

ISTQB theory is implemented in Spira. Easy to use in different categories. A lot of opportunities for project management.

Cons

There are no big problems but I have to mention better connection with Jira, full range of services to be implemented in both directions.

Juan
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
3

5
Reviewed on 01/08/2019

Capitec Bank Feedback

Most excellent, brings our Business and testing together in understanding the req.

Pros

The Software made Automation easier. Integration easy, total revolutionary product.

Very powerful tool if used as designed.

Cons

Users. Misunderstanding the designed use compared to their personal opinion.

Alternatives Considered

TestRail

Reasons for Switching to SpiraTeam

Brings all the elements of Testing together. One time shoe shine.
Erin
Erin
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Review Source
Value for Money
5
Functionality
0
Ease of Use
5
Customer Support
5

5
Reviewed on 23/12/2015

Great Tool For The Entire Project Life Cycle

We have been using SpiraTeam within our organization for quite a few years. SpiraTeam is very easy to use, and is a great way to help track, maintain and troubleshoot an entire project, from the planning stages, to implementation, to enhancement requests and software bug and defect resolution. I would recommend SpiraTeam to any organization looking for a straightforward, easy to use tool.

Pros

Pros:

Easy to use
Versatile
Tracks multiple project points

Cons

Cons:

Cannot easily move artifacts from one project to another.

Brian
Brian
  • Industry: Paper & Forest Products
  • Company size: 1,001–5,000 Employees
  • Review Source
Value for Money
0
Functionality
0
Ease of Use
0
Customer Support
0

4
Reviewed on 28/08/2014

Great affordable Project Lifecycle Management tool!

My team and I have been using SpiraTeam for over a year now. We continue to be impressed by how customizable the product is. The ability to create custom workflows for Requirements and Incidents really allows us to make this product conform to our companies methodology. We aren't forced to follow a rigid methodology (Pure waterfall or Scrum). We can configure the application to follow our specific needs.

Pros

-Hosted solution, no infrastructure to worry about, Inflectra handles the backups, upgrades, servers, etc
-Customizable workflows
-Easy to learn UI
-Plug-in for integration with our Automated Testing tool
-Plug-in for Visual Studio

Cons

-At times it can be a little slow when loading new pages, not huge lag but enough to be annoying
-The out of the box reports aren't the best and creating custom reports is challenging

iain
iain
  • Company size: 10,000+ Employees
  • Review Source
Value for Money
0
Functionality
0
Ease of Use
0
Customer Support
0

5
Reviewed on 25/09/2014

I'm a big fan of the application

I'm a big fan of the application.

I manage the testing team for an IS department and was unhappy with the existing tools we had, so I evaluated a number of tools to replace what we used. The outcome put SpiraTest in the top 5.

After using the free trial for a few weeks I was sold.

Pros

+ Excellent price:
+ Mature tool:
+ Good integration:
+ Good support:

Cons

SLA support for hosting: As I work for a big company , there’s a demand for 24hour support and clear SLAs. Inflectra don’t provide that level of cover. That said, I’ve not had any problems in the 9 months I have used the tool.

Jim
Jim
  • Industry: Information Technology & Services
  • Review Source
Value for Money
0
Functionality
0
Ease of Use
0
Customer Support
0

5
Reviewed on 30/01/2015

Best Value Alternative to the Big Bloated Beasts

This is a great suite for managing the application development life cycle. Very competitive in features and functions. This suite is just as good, if not better than IBM's or HP's suites. I've now worked with all three and can easily recommend this for all but the most complex and complicated organizations. I'm using the SaaS version and it works great. Gartner positions this in the niche-players section of its magic quadrant when it should be in the Leaders section, far above and to the right of the others!

Pros

Functionality
Reasonable Documentation
Customer Service
Pricing

Cons

None discovered yet

Silvin
Silvin
  • Industry: Outsourcing/Offshoring
  • Company size: 11–50 Employees
  • Review Source
Value for Money
0
Functionality
0
Ease of Use
0
Customer Support
0

3
Reviewed on 02/10/2014

User Experience

The functionality are ideal to work with in a typical agile project management environment

Pros

Project Requirements management works okay

Cons

The Planning board is not efficient in terms of task management

Doug
  • Review Source
Value for Money
0
Functionality
0
Ease of Use
0
Customer Support
0

4
Reviewed on 05/03/2014

SpiraTeam an easy implementation and Great Customer Support

As a QA Manager I've worked with many defect tracking systems and ALM tools including TFS and HP QC\ALM. SpiraTeam is quick to implement and easy to work with. The key is mapping out your hierarchy and workflows for the project or all your projects if you're creating a template. This makes creating future projects a snap. The ease and flexibility of creating a custom Issue workflow was also key to a quick implementation. SpiraTeam has good basic functionality covering the different SDLC artifacts Issues, Requirements, Test Management, Releases, etc... There may be some features higher tiered ALM tools may have, but if they're not must haves for your team then SpiraTeam is the way to go.

I've worked with the Inflectra Support team on easy and very complex issues. They've been very responsive on their communication and followups. They're always a joy to work with.

Pros

Easy and Quick Implementation
Ease of use througout
Pricing
Good overall functionality across the board for all SDLC Artifacts, not just Defect Tracking
Integration to third party software
Great Customer Support
Importing of artifacts is easy

Cons

Limited flexibility of controlling location of the fields on each screen
Reports are a bit cumbersome
Making Global Changes that would impact multiple projects in progress
Linking Artifacts across projects for cross functionality

Walter
  • Industry: Military
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 14/12/2016

SpiraTeam Review

I am an engineering contractor performing both SW development and SW qa work. I have convinced my last 3 employers to use Spirateam to help with project management and automation testing.

Pros

1) great value for the money
2) flexibility
3) can help track all aspects of a project

Cons

I am still on version 4, so it may be that some of these are handled by v5

1) not tied in well enough with build systems
2) no test scheduling support supplied for linux systems
3) no simple way to tell which automated hosts are currently being used for automated testing. Should be some GUI screen that provides a single look at whats being scheduled and to what host.

Jennifer
  • Review Source
Value for Money
0
Functionality
0
Ease of Use
3
Customer Support
4

3
Reviewed on 13/12/2013

SPIRA Review

We have been using Spira for a number of years now overall find it very good for our needs.

Pros:
- Easy to track Test Cases and Releases
- Easy to track Test Cases against Requirements
- Reporting is straightforward and easy to follow
- The Support team is always very quick in responding to our queries
- The ability to copy test cases from project to project is a huge benefit to us
- Export and Import add on for Word is a great tool that has been used by a number of our teams

Cons:
- We have had some issues where test cases have been deleted by accident and the roll back functionality did not quite work to revert them - now if this happens I generally revert directly through the database which is not ideal
- Although there is a History tab this does not quite suit us for versioning our test cases - it would be great if there was proper versioning of test cases so you don't have to duplicate them
- sometimes the front end gets a bit confused and we start seeing duplicate folders and test cases which can cause confusion and filter sometimes doesn't work correctly

Overall the product is easy to use once you understand how everything links together.
As with all tools there are some things we would change to make it more useful for ourselves.
But the system has been a huge benefit to us from managing our test cases through the QA lifecycle.

waleed
  • Review Source
Value for Money
0
Functionality
0
Ease of Use
5
Customer Support
4

4
Reviewed on 14/02/2010

Good web based tool

VERY good for its price !

Pros

Very good clean work .
Having planing + test cases tracking + issue tracking in one integrated solution is great. It worth every penny of its price.

Cons

Requirements ,and Releases features are fair.
Test Cases and Runs features are very good.
Incidents features are good.
Tasks features are only basic.
Some suggestions:-
1-Need to enable multiple resources assignment for tasks.
2-It will be great to submit time in a weekly time sheet view. with resource tasks as rows and days as columns.
3- It will be nice to enable the user to choose a distinct color for each status in the incidents workflow definition. so he/she can easily recognize it in the grid.
4- In the Requirement screens, it will be nice to make the colored inductors for testing and tasks "click-able" linking to the corresponding test cases or tasks

Pascal
  • Review Source
Value for Money
0
Functionality
0
Ease of Use
4
Customer Support
5

4
Reviewed on 30/03/2010

Good mid range ALM-software for a good price

good software covering a lot of functions for a good price

Pros

Very quick und friendly support with honest and competent answers.
Interesting price.
Important ALM-function are covered

Cons

However we miss some specific functions. Therefore we need workarounds or specific implementations:

Cross-project associations or copy function for custom properties

Render different attachments format (without coping them as image in the description field) in a HTML report

Ability to change or add custom report

Copying configuration between different installations

Data migration from (other than the 4 supported tools) third party software with attachments

Disabling not always used mandatory fields (planed effort) in the different asp pages

Riccardo
  • Industry: Oil & Energy
  • Company size: 201–500 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
3
Customer Support
4

4
Reviewed on 18/03/2020

Spira review

Pros

the feauture i like mosto are remote launch, easy to duplicate project structure

Cons

it's difficult tu upgrade the version. It will be appreciate a automate tool for version update

Response from Inflectra

Hi Riccardo,
Thanks for the review. Sorry to hear about the difficulties you have run into upgrading your version. We released a completely new upgrading system in v6.0 last year, I'm not sure if you have tried that version?
We have made continual improvements to the ease of use of the application itself and the upgrading tools in v6.0 and later.

Replied 20/03/2020
Russell
  • Review Source
Value for Money
0
Functionality
0
Ease of Use
1
Customer Support
1

1
Reviewed on 08/01/2014

WASTE OF TIME AND WORSE, "MONEY"

I can expect better from a open source project, and that would be free. This is quite literally the most dysfunctional piece of software that I have ever had to deal with.
API is buggy, bulky, and non-intuitive.
Copy then paste is broken
Custom properties are very limited
no reporting tools to search test runs based off of custom properties Vs permutations of properties..
etc.....
etc.

Your better off implementing your own MySQL database with it's own web front end.

Response from Inflectra

We're sorry that Russell doesn't like SpiraTeam, however we're surprised by his comments because his company has been using it for the past 4 years and renewed it as recently as 3 days ago (January 4th, 2014).

We recommend customers take a trial version and try it out for themselves...

Replied 08/01/2014
Bill
  • Review Source
Value for Money
0
Functionality
0
Ease of Use
4
Customer Support
4

4
Reviewed on 05/06/2009

I would reccomend this product to anyone who needs to manage a project with test cases.

I would reccomend this product to anyone who needs to manage a project with test cases and requirements.

Pros

The product does an outstanding job on collecting the information needed to manage projects both large and small. The application has a good road map for future enhancements and helps me manage my projects without the normal amount of effort.

Cons

The screens could use some user inferface enhancements to make it easier to navigate. The filters, although useful, can confuse you as to what you are seeing. Many time I think I'm missing data to only find that the system ha me in a filter.

Amanda
  • Review Source
Value for Money
0
Functionality
0
Ease of Use
4
Customer Support
5

4
Reviewed on 18/01/2015

Excellent product

Overall SpiraTeam is an excellent product, very easy to use and testers love the set up. I have been setting it up onsite for a major client and showing their test team how to use the product. As well as the set up, I am also hooking it up to Rapise to get automated testing in place for a continuous deployment solution.

There have been one or two issues, however, the Inflectra support team are very, very quick to help and resolve any problems, and they also readily implement change suggestions if you come up with something that would be useful.

Note: Make sure you take a full back up before updating to newer versions if running on a local server.

Rahul
  • Review Source
Value for Money
0
Functionality
0
Ease of Use
5
Customer Support
5

5
Reviewed on 16/07/2009

Excellent Value for Money, replacement for QC

It can still improve with additional features such as mutiple copy paste, more stable build for IE 8 users. But an excellent buy for this price. Reliable and well priced tool.

Pros

We have used this tool for organisation of 50 users and it has worked perfectly. It has got all the features which a Test and Defect management tools should have.

Cons

Its not very stable on new IE 8. Need to have some more basic feature to improve usability and speed of writing, designing Test Scripts.

Response from Inflectra

The mentioned issue with IE8 was addressed many versions ago (v2.2+).

Replied 03/03/2010
Sundaranatarajan
  • Review Source
Value for Money
0
Functionality
0
Ease of Use
5
Customer Support
5

4
Reviewed on 23/03/2012

Wondeful Product

Certainly very well suited product for the entire life cycle.

Pros

1. Feature rich product
2. Excellent support even during the weekends
3. Very good integration facilities offerd

Cons

1. Workflow support for requirements, test cases, test step etc similar to incident will be useful. This will allow differentiaing the requester and reviewer.
2. EA Integration does not have support for TAG values
3. Good if the product can support copying custom properties and list across projects.

Boris
  • Review Source
Value for Money
0
Functionality
0
Ease of Use
4
Customer Support
5

3
Reviewed on 11/03/2015

SpiraTeam

Pros:
Great integration story with variety of third party tools.
Strong customization capabilities
Availability of all key components

Cons:
Reports don't have enough graphical representations.
Limited and not very intuitive customization of the reports.
Some painful flows in the integration with very popular tool on the market: Jira.

Response from Inflectra

Thanks for the feedback, we are aware of the JIRA integration piece and we are going to be releasing a direct cloud connect option in the very near future for customers where both tools are cloud-based.

Replied 11/03/2015
Obaidur
  • Review Source
Value for Money
0
Functionality
0
Ease of Use
4
Customer Support
5

4
Reviewed on 28/12/2011

Can't beat the awesome customer support

i would highly recommend this product as QA/ requirement management tool.

Pros

Inflectra customer support team provides the best customer support in the software industry. It is simply uncompareable. Can't thank Mike and Adam enoguh for their support. The team is very rich in knowledge and can answer or solve any problem that i come accross.

Cons

Sometime upgrade and patch installation is bit confusing.

Marcus
  • Review Source
Value for Money
0
Functionality
0
Ease of Use
5
Customer Support
5

5
Reviewed on 02/03/2011

SpiraTeam Review

So far, we would highly recommend the product and the company. It is a great light-weight alternative to HP Quality Center, which we also evaluated.

Pros

Product is lightweight, flexible, feature-rich, responsive. Company has good documentation and provides excellent customer support. Reasonable pricing.

Cons

Only a few very minor issues so far, but nothing worth reporting.

Sharon
  • Review Source
Value for Money
0
Functionality
0
Ease of Use
4
Customer Support
5

3
Reviewed on 25/06/2010

Excellent support

Have just started using and it seems good thus far. Will have to use it some more before I can actually recommend it.

Pros

Just started using the tool and pretty easy. Had wueations and got immediate response form support staff- A nice person called Mike.

Cons

Too bad it does not have copy features for workflows etc from 1 project to another.

98 reviews

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