Square Payroll

Pros

I loved that this was plug and play ready, user friendly and made payroll less of a headache. Tracking hours, schedules and pay was extremely easy and they handled all the government paperwork after set up. Reminders were super helpful and I never missed payroll deadlines.

Cons

I didn't like that I couldn't activate previously canceled plans. Since the pandemic caused me to temporarily shutdown I had to cancel the service to save the monthly fee. I was super disappointed that I had to create a NEW Square account just to get access to the plan again. In doing so, I had two locations, two Square accounts and double the headache of managing. Honestly this was one the biggest reasons I decided to switch to Zenoti to streamline everything into one account and make management easier.

Pros

The ease of use is the biggest pro for me. Requires very little prep work for me to prepare payroll, unlike other companies I have used in the past.

Cons

There is very little downside to Square Payroll, the only issue I have come across has been that I am not able to cancel or make any changes to payroll later in the week. There have been times where I have made an error and did not realize it until midweek and it is already too late to make any changes.

Pros

The ease of paying employees when I want to and knowing all the tax forms are done for me is great!

Cons

Lack of flexibility. You cannot open/close your payroll account more than once. If you have part of the year you don't run payroll or have employees for, you must keep the account open the entire year, until January of the next year if you want your tax forms. If you then bring employees back, after closing the account, you cannot reactivate it. The second thing I have issue with is lack of customer service. They respond in 3-5 days, with a stock response, and it took me 3 agents before this was explained to me. I have no employees for 6 months, but I have to pay the $45/month if I want my tax forms at years end.

Alternatives Considered

Reasons for Switching to Square Payroll

Pros

So quick and easy to use. Set up is quick and easy! Reports are perfect! Payrolls are always timely and accurate. Agency reporting at state, local and federal level have always been accurate and timely

Cons

WE NEED AN ACCOUNTANT LOGIN FEATURE!!!!!!! Need a way to customize the weekly summary to load into the client bookkeeping! One sheet that explains the Federal and local withholdings for bookkeeping purposes. For example (a breakdown of EMPLOYER FICA and Employee Fica, Federal unemployment, State unemployment and state withholding need to be printed on the summary sheet)

Pros

Square Payroll is fast and easy to use and it works.

Cons

It takes 4 days after processing payroll to get employees paid. However, you can apply to have that shortened to 2 days.

Alternatives Considered

Reasons for Switching to Square Payroll