About Endear
Endear pricing
Endear does not have a free version but does offer a free trial. Endear paid version starts at US$300.00/month.
Alternatives to Endear
Endear Reviews for UK Users
Feature rating
- Industry: Food Production
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Awesome Tool
Customer service was amazing!
Pros
I liked the ease of use and the statistical analysis
Cons
Make it easier to message 500 people at once.
Response from Endear
Hey Thomas,
Thanks for the feedback! We've just recently made this adjustment to bulk sending for you and look forward to hearing what you think!
- Industry: Retail
- Company size: 201–500 Employees
- Used Daily for 1-5 months
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Review Source
User Friendly + Revolutionizing CRM!
Excellent! We've only been using it at a store level for a couple of months and it's already a game changer for us.
Pros
Added level of personal touch for client outreach - allows for one to one contact, in an age of retail when companies are sending mass marketing from an automated feature.
Cons
Reporting is still tricky to figure out.
- Industry: Retail
- Company size: 5,001–10,000 Employees
- Used Daily for 1-5 months
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Review Source
Endear Review
Overall a good experience, Endear is pretty clear on how to use and quick to learn , just a couple of small things to fix.
Pros
- The creativity of it, the way we can create campaigns, lookbooks, stories, etc
- Newstore customers data based are connected to endear
- East to use
Cons
- The way the audiences are organized could use a bit more work
- The fact that Endear notes and new store notes aren't connected
- When you start a draft it usually doesn't re appear when you leave the page
- Industry: Retail
- Company size: 201–500 Employees
- Used Daily for 1-5 months
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Review Source
Easy But not So Easy...
Once time was spent becoming acclimated with the program the ease of usage came. However, I believe it should have been a faster process than what occurred.
Pros
The ease of accessing all my clients promptly.
Cons
Complications on setting up an account as well as setting up out going messages.
- Industry: Retail
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Dynamic Marketing for Brick and Mortar
Pros
Endear is a multi-faceted channel that can allow each associate of the brand communicate and engage with customers on different levels. As a brand marketing team, we're able to blast ecomm customers in a more personalized manner on a more personalized, and targeted scale, than using our general ESP platform. On the other hand, store associates are able to communicate with top clients in a 1:1 manner to offer the most catered concierge shopping experience that our customer wouldn't normally get from brands that function within our same space. Endear really helps our store associates and retail experience be that much more elevated and makes our customers feel even that much more connected to our retail associates.
Cons
The only 2 things that aren't my favorite about Endear is that the reporting and analytics features are a little disjointed and there is no ability to make uploaded assets shoppable or to select what images are pulled into the platform from Shopify. Also something to note if you are new to Endear, be sure to set up the attribution window in your settings to what the rest of your revenue channels are set to or else if you want to change them later, the performance numbers of campaigns will experience a huge discrepancy from YoY performance.