About Act!









Act! pricing
Act! does not have a free version but does offer a free trial. Act! paid version starts at £25.00/month.
Alternatives to Act!
Act! Reviews for UK Users
Feature rating

- Industry: Pharmaceuticals
- Company size: 11-50 Employees
- Used Daily for 2+ years
-
Review Source
Love the ease of use for both entering data and retrieving info
I use it to track my clients and prospects and I can tell anyone the last time I made contact, what that was - letter, Email, Phone Call, etc. and it allows me to connect important info to any of my clients, prospects, friends and family.
Pros
The fact that I was able to use the product immediately with no instruction was a great pro. Entering data and retrieving info about a client is easy, and building history of calls, Email messages, letters in a record is great.
Cons
I am not happy with support as all they do is provide a fix when there is a problem, but not direction in how to build reports or use other functionality. I have had to fix the same problem with direction from their service group several times. If I ask for help with reports they tell me I need to find a consultant for that.
- Industry: Computer & Network Security
- Company size: 11-50 Employees
- Used Daily for 2+ years
-
Review Source
Act is the affordable options
Overall Act has been a strategic software choice for our organization.
Pros
Act has a lot of the features more expensive CRM’s offer without sacrificing usability or features. It is feature rich and simple to use.
Cons
Act hasn’t had many changes in the last two years. I would like to see more growth for this product.
Reasons for Switching to Act!
Act has the more affordable optionResponse from Act!
We love hearing from customers Alissa! Thanks for letting us know why you selected Act! and how it is helping your business. We look forward to more years delivering value to you!
- Industry: Marketing & Advertising
- Company size: 2-10 Employees
- Used Daily for 2+ years
-
Review Source
Product not being sold as described
Great product but absolutely dreadful product development team.
Pros
Contact management, diary management, Opportunity management.
Cons
I need my CRM to integrate with Google so that potential customers can book appointments with me. The software is sold with Google synchronisation. I even asked if the software would synchronise with Google. 4 months later the software still does not synchronise and they cannot give any answer as to when it will be fixed. No worries I think, I could synchronise with Microsoft's Outlook instead… Except that doesn't work either!
Response from Act!
Mark, thank you for letting us know about this - this is not the experience we strive to provide our customers. Please reach out to https://www.act.com/resources/contact/ or call 866-873-2006 so we can get a few more details, and provide some possible solutions.
- Industry: Construction
- Company size: 2-10 Employees
- Used Daily for 2+ years
-
Review Source
Use ACT! to Manage Your Customer Database and Sales
Well, being a user since 1990, I'd say I am all for the ACT! Database experience and usage!
Pros
I have used this produce since the 90s and its consistency of value has remained. It's easy to use after learning just a few basics. Reports are easy to generate and are customizable to your field.
Cons
Only that it did not link to specialized software I was using in the field.
Response from Act!
Thank you Kari, for your feedback. We love our customers and appreciate the opportunity to hear about how they use Act!.
- Industry: Newspapers
- Company size: 11-50 Employees
- Used Daily for 2+ years
-
Review Source
My Review
Pros
Marketing automation is easy to use and tracks email quite well.
Cons
A lot of marketing emails don't get through to clients. I have to send the emails to myself and then resend it to the client.
Response from Act!
Hi Gerald Thank you for letting us know about your email send issue - this is not the experience we strive to provide our customers. Please reach out to https://www.act.com/resources/contact/ or call 866-873-2006 so we can get a few more details, and provide some possible solutions.