About Paycom











Paycom pricing
Paycom does not have a free version and does not offer a free trial.
Alternatives to Paycom
Paycom Reviews for UK Users
Feature rating

- Industry: Health, Wellness & Fitness
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Paycom is great!
Overall the experience has been great! I have had help every step of the way. Anytime I have a question someone is always available to help.
Pros
It is easy to use and has a lot of great features.
Cons
I cant really complain. The initial set up and implementation is long and requires me to be apart of a lot of Zoom calls but I have had assistance from Paycom through every step so this made up for the time it takes.
Response from Paycom
Your feedback means a lot to us, Ariel. We're delighted to know that our team's efforts to provide personalized support and guidance have been successful in making your transition to Paycom seamless. Your feedback is a testament to our team's dedication to delivering world-class support.
- Industry: Automotive
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Employee Portal with a Little More
PayCom does exactly what it should, and slightly more — offering HR a valuable tool for employee training as well as PTO requests, pay stubs, and other important employee information.
Pros
PayCom houses and displays its employee pay information well, and allows for exporting important tax and pay information when needed.
Cons
PayCom does not display its benefits in an informative or helpful way; and as far as I could tell there is no means of downloading your health/vision/dental ins. cards.
Response from Paycom
Hi Colter, thank you for taking the time to share your feedback about our HR and payroll software. We're glad to hear that you find our employee pay information and HR tools to be helpful and user-friendly. This aligns perfectly with our mission to provide innovative, user-friendly payroll and HR solutions to organizations like yours. If you have any additional thoughts or suggestions, we'd love to hear them - please don't hesitate to reach out to your dedicated specialist or email us at [email protected].
- Industry: Banking
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
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Review Source
A basic easy to use solution
My experience was fine. It wasn't great, it also wasn't bad. It functioned fine for me as a user and I didn't experience any outages or issues often.
Pros
Paycom was fine for my basic needs for time and attendance. It was easy to use and understand.
Cons
Integrating other systems into Paycom wasn't easy and proved to be difficult for employees to use. We like to be able to incorporate as much HR functionality into one system for ease of use and simplicity, but we encountered a lot of road blocks with Paycom. From my standpoint it was okay to use, but our company quickly transitioned away from Paycom due to the complexity on the backend.
Response from Paycom
Thank you for sharing your feedback about your experience, Lisa. Paycom's mission is to simplify the employee process and eliminate unnecessary tasks for the HR and payroll teams. We're disappointed to hear about your experience and we'd like to learn more. Please reach out to us at [email protected] and a member of our team will be in touch.
- Industry: Aviation & Aerospace
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
The best HR system I've ever worked with
My overall experience with Paycom has been nothing but positive. It just works...all the time. And when I need assistance, it's just a phone call or email away.
Pros
Paycom's customer support is so good. They actually reach out to me more than I have to reach out to them. When I do need help, I call the support team and get immediate assistance. They are also constantly improving their software, without breaking things that work in the process. I couldn't be happier with my Paycom experience.
Cons
The cost is a bit higher than others, but it's worth it for the consistency, customer support and regular development of new features.
Alternatives Considered
PaycorReasons for Choosing Paycom
ADP's customer service was horrible and their system lacked a lot of the features that Paycom offered.Switched From
ADP Workforce NowReasons for Switching to Paycom
They had the best product available, in my opinionResponse from Paycom
Kathy, we're grateful you are receiving world-class service. It’s also rewarding to hear when you need support, you get immediate assistance! We appreciate you taking the time to write us a 5-star review!
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Paycom is worth working with
It has really improved since 2023. We are grateful that they are now helping us manager our 1099 vendors.
Pros
After 2023, they have improved Customer Service and the system interface is very intuitive.
Cons
Nothing at this time. They have improved their customer service since 2023 and that really has made it easy to work with them.
Reasons for Choosing Paycom
Poor Customer Service and the priced was more expensive.Switched From
ADP Workforce NowReasons for Switching to Paycom
Better quality of service and better price point.Response from Paycom
Paul, thank you for sharing your positive experience with Paycom! We appreciate hearing that our single software is intuitive and easy to navigate - that's exactly what we're aiming for. Along with world-class service, we strive to provide a solution that brings significant value to our clients, and it sounds like we're delivering on that promise. Thank you for choosing Paycom.