4.4
Overall rating
Reviews

4.4
Overall rating
Reviews

About Paycom

Paycom offers user-friendly HR and employee-driven payroll technology to enhance the employee life cycle, in a single software. Paycom drives efficiencies, increases data integrity and gives employees power over their HR information through a self-service app. Employees already manage their timecards, PTO, benefits and more. Now they can own their payroll, which results in improved accuracy, reduced employer liability, increased process oversight and unparalleled employee insight into their pay.
What is Paycom?

Paycom is a human resource and payroll software that provides talent acquisition, talent management, time and labor management and more.


How do I use Paycom?

Paycom helps users automate the entire process of talent acquisition. It includes a fully featured applicant tracking system that automatically posts to online job boards and filters out unqualified candidates. The onboarding process is self-serve, assigning candidates checklists and online forms to be completed. The system automatically finds tax credits and monitors the federal tax code for any updates. The automatic payroll system allows employees to manage their expenses through an intuitive app. Paycom also allows users to conduct background checks and e-verify candidates.


Who uses Paycom?

Paycom is used by CEOs, owners, finance executives, HR managers, IT decision makers, operations executives, and payroll managers.


How much does Paycom cost?

Contact Paycom for pricing details.


Does Paycom have an app?

Paycom has an iOS and Android app, called Beti, for employees to manage their benefits, expenses, and payroll.


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Paycom video
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Paycom pricing

Paycom does not have a free version and does not offer a free trial.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
No

Alternatives to Paycom

Paycom Reviews for UK Users

Feature rating

Value for Money
4.3
Functionality
4.4
Ease of Use
4.3
Customer Support
4.3
5 reviews of 902 View all reviews
Joe
Joe
  • Industry: Restaurants
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/02/2024

Paycom Review

Pros

I like the quick responses from the Account Manager and Dedicated Specialist most.

Cons

A lot of custom reports for data need to be purchased separately from what is included in the costs.

Alternatives Considered

Paylocity

Reasons for Choosing Paycom

ADP customer service was not ideal, very slow and limited help.

Switched From

ADP Workforce Now

Reasons for Switching to Paycom

The customer ratings and reviews were very good with Paycom.

Response from Paycom

Joe, thank you for sharing your positive experience with us! Our team is dedicated to providing exceptional service and we are happy to hear that we have met your expectations.

Replied 22/02/2024
Alan
Alan
  • Industry: Hospital & Health Care
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 16/08/2023

Paycom simplifies payroll processes for our company

Employees will be responsible for their own actions going forward. Our company's cultural flaws have been exposed through Paycom software. It's making us evolve, but in a positive direction.

Pros

Your sales representative and the service staff are committed to answering your inquiries and resolving any problems that may arise. I've worked in similar roles with other services before, and they're just not the same.

Cons

Since our previous leader left the organization, communication with our new leader has been difficult. No one else was as helpful in guiding me through the steps as he was. Considered myself safe because I had previously used Paycom. I was completely unfamiliar with the Betti component.

Response from Paycom

We are happy to hear that Paycom's software has been instrumental in your organization's growth. Our team is committed to providing solutions that meet your specific needs and we appreciate your trust in us.

Replied 21/08/2023
Gabrielle
  • Industry: Hospitality
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/06/2024

Paycom is very user-friendly

My overall experience with Paycom has been great. Paycom has several great functions that make HR and the supervisors' job a lot easier. Paycom is great for documentation, easily making things visible to employees, and personalizing the system to better fit our business needs.

Pros

I like that the employee is very user-friendly. The app makes it very easy for the employee to access their timecard, request time-off, view documents, complete checklists, etc. From the HR side, after we explain how to access something via the app, the employee rarely reaches out about the same question again, as it's easy to locate everything.

Cons

I do not have any cons about Paycom. I think the system is great and very user-friendly.

Response from Paycom

Gabrielle, we're glad to hear how Paycom has streamlined and simplified your organization's HR and payroll processes! Our goal is to provide customized product offerings to fit the needs of any business, so we're happy to hear this has been your experience. We appreciate your partnership!

Replied 02/07/2024
Elizabeth
  • Industry: Medical Practice
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Features
2
Ease of Use
2
Customer Support
1

3
Reviewed on 24/06/2024

Paycom Review

We were not overly impressed which is what caused us to leave and look elsewhere

Pros

It accomplished what it needed to but was very basic

Cons

We didn't have the ability to control a lot of the functionality, it was difficult to work with out Paycom team to get things done, things were often set up incorrectly, the forms were clunky to maneuver around for data, reporting was clunky

Response from Paycom

Our company's mission is to simplify the employee process and eliminate unnecessary tasks for the HR and payroll teams. In addition, we strive to deliver top-notch service to our clients. We're disappointed to hear about your experience and we'd like to learn more. Please reach out to us at [email protected] and a member of our team will be in touch.

Replied 27/06/2024
Brenda
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 28/03/2024

Paycom Implementation

Overall experience has been great. From the initial meeting with Jack Darnell to the implementation process to now the transition to our account rep has been smooth and seamless.

Pros

The team has been absolutely amazing to work with and I hope this continues as we transition to our account specialist. Everyone made sure we have the tools needed for success.

Cons

With the implementation of Paycom and all new benefits it is also during a time that we are going through some restructuring with many changes. We have Talent Acquisition; however, we have not been able to utilize it yet due to the changes that are happening. We feel pressured to get using it from the Paycom team.

Alternatives Considered

Paylocity

Switched From

Insperity

Reasons for Switching to Paycom

Ease of use, familiar with Paycom already, creating reports very easy to navigate, external reviews very high compared to others.

Response from Paycom

Brenda, we are thrilled to hear about your Paycom experience! It's especially great to hear the transition has been smooth and seamless. Thank you for the 5-star review!

Replied 09/04/2024

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