About Paycom

Paycom is an HR and payroll solution that assists businesses of all sizes with onboarding and benefits enrollment to talent management and more, from within a unified platform. The software caters to a wide range of industries such as education, healthcare, hospitality, manufacturing, nonprofits, retail, and transportation, among others. Paycom’s single database combines all HR and payroll data in one place, providing a seamless experience. It empowers employees to build and fix their own paychecks. The software offers real-time ROI tracking through its direct data exchange dashboard.
Paycom Software - Beti®, Paycom’s automated payroll experience, identifies errors and guides employees to fix them before submission. This results in improved accuracy, reduced employer liability and increased payroll oversight.
Paycom Software - GONE® automates time-off request decision making, reducing the administrative burden for managers while standardizing the approval process to help ensure fairness and timeliness in decisions.
Paycom Software - Reporting and Analytics: Provides a way to easily generate and review customizable or predefined reports across all workforce data in real time, as well as a big-picture, on-demand view of company data in real time.
Paycom Software - Tax Credits: Helps identify, secure, and administer government incentives available to improve a company’s financial performance. If no credits are found, clients pay nothing.
Paycom Software - Position Management: For increased consistency and standardization, provides a way to categorize personnel companywide by tying attributes to positions, not personnel.
Paycom video
Paycom Software - Beti®, Paycom’s automated payroll experience, identifies errors and guides employees to fix them before submission. This results in improved accuracy, reduced employer liability and increased payroll oversight. - thumbnail
Paycom Software - GONE® automates time-off request decision making, reducing the administrative burden for managers while standardizing the approval process to help ensure fairness and timeliness in decisions. - thumbnail
Paycom Software - Reporting and Analytics: Provides a way to easily generate and review customizable or predefined reports across all workforce data in real time, as well as a big-picture, on-demand view of company data in real time. - thumbnail
Paycom Software - Tax Credits: Helps identify, secure, and administer government incentives available to improve a company’s financial performance. If no credits are found, clients pay nothing. - thumbnail
Paycom Software - Position Management: For increased consistency and standardization, provides a way to categorize personnel companywide by tying attributes to positions, not personnel. - thumbnail

Paycom pricing

Paycom does not have a free version and does not offer a free trial.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
No

Alternatives to Paycom

Paycom Reviews for UK Users

Feature rating

Value for Money
4.3
Functionality
4.4
Ease of Use
4.3
Customer Support
4.3
5 reviews of 1,015 View all reviews
Ariel
Ariel
  • Industry: Health, Wellness & Fitness
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 08/01/2025

Paycom is great!

Overall the experience has been great! I have had help every step of the way. Anytime I have a question someone is always available to help.

Pros

It is easy to use and has a lot of great features.

Cons

I cant really complain. The initial set up and implementation is long and requires me to be apart of a lot of Zoom calls but I have had assistance from Paycom through every step so this made up for the time it takes.

Response from Paycom

Your feedback means a lot to us, Ariel. We're delighted to know that our team's efforts to provide personalized support and guidance have been successful in making your transition to Paycom seamless. Your feedback is a testament to our team's dedication to delivering world-class support.

Replied 09/01/2025
Colter
  • Industry: Automotive
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
4
Customer Support
0

4
Reviewed on 16/01/2025

Employee Portal with a Little More

PayCom does exactly what it should, and slightly more — offering HR a valuable tool for employee training as well as PTO requests, pay stubs, and other important employee information.

Pros

PayCom houses and displays its employee pay information well, and allows for exporting important tax and pay information when needed.

Cons

PayCom does not display its benefits in an informative or helpful way; and as far as I could tell there is no means of downloading your health/vision/dental ins. cards.

Response from Paycom

Hi Colter, thank you for taking the time to share your feedback about our HR and payroll software. We're glad to hear that you find our employee pay information and HR tools to be helpful and user-friendly. This aligns perfectly with our mission to provide innovative, user-friendly payroll and HR solutions to organizations like yours. If you have any additional thoughts or suggestions, we'd love to hear them - please don't hesitate to reach out to your dedicated specialist or email us at [email protected].

Replied 17/01/2025
Lisa
  • Industry: Banking
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
0
Functionality
3
Ease of Use
4
Customer Support
0

3
Reviewed on 18/12/2024

A basic easy to use solution

My experience was fine. It wasn't great, it also wasn't bad. It functioned fine for me as a user and I didn't experience any outages or issues often.

Pros

Paycom was fine for my basic needs for time and attendance. It was easy to use and understand.

Cons

Integrating other systems into Paycom wasn't easy and proved to be difficult for employees to use. We like to be able to incorporate as much HR functionality into one system for ease of use and simplicity, but we encountered a lot of road blocks with Paycom. From my standpoint it was okay to use, but our company quickly transitioned away from Paycom due to the complexity on the backend.

Response from Paycom

Thank you for sharing your feedback about your experience, Lisa. Paycom's mission is to simplify the employee process and eliminate unnecessary tasks for the HR and payroll teams. We're disappointed to hear about your experience and we'd like to learn more. Please reach out to us at [email protected] and a member of our team will be in touch.

Replied 23/12/2024
Kathy
  • Industry: Aviation & Aerospace
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 31/10/2024

The best HR system I've ever worked with

My overall experience with Paycom has been nothing but positive. It just works...all the time. And when I need assistance, it's just a phone call or email away.

Pros

Paycom's customer support is so good. They actually reach out to me more than I have to reach out to them. When I do need help, I call the support team and get immediate assistance. They are also constantly improving their software, without breaking things that work in the process. I couldn't be happier with my Paycom experience.

Cons

The cost is a bit higher than others, but it's worth it for the consistency, customer support and regular development of new features.

Alternatives Considered

Paycor

Reasons for Choosing Paycom

ADP's customer service was horrible and their system lacked a lot of the features that Paycom offered.

Switched From

ADP Workforce Now

Reasons for Switching to Paycom

They had the best product available, in my opinion

Response from Paycom

Kathy, we're grateful you are receiving world-class service. It’s also rewarding to hear when you need support, you get immediate assistance! We appreciate you taking the time to write us a 5-star review!

Replied 12/11/2024
Paul Q
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 11/12/2024

Paycom is worth working with

It has really improved since 2023. We are grateful that they are now helping us manager our 1099 vendors.

Pros

After 2023, they have improved Customer Service and the system interface is very intuitive.

Cons

Nothing at this time. They have improved their customer service since 2023 and that really has made it easy to work with them.

Alternatives Considered

Justworks and Paylocity

Reasons for Choosing Paycom

Poor Customer Service and the priced was more expensive.

Switched From

ADP Workforce Now

Reasons for Switching to Paycom

Better quality of service and better price point.

Response from Paycom

Paul, thank you for sharing your positive experience with Paycom! We appreciate hearing that our single software is intuitive and easy to navigate - that's exactly what we're aiming for. Along with world-class service, we strive to provide a solution that brings significant value to our clients, and it sounds like we're delivering on that promise. Thank you for choosing Paycom.

Replied 26/12/2024

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