4.4
Overall rating
Reviews

4.4
Overall rating
Reviews

About Paycom

Paycom offers user-friendly HR and employee-driven payroll technology to enhance the employee life cycle, in a single software. Paycom drives efficiencies, increases data integrity and gives employees power over their HR information through a self-service app. Employees already manage their timecards, PTO, benefits and more. Now they can own their payroll, which results in improved accuracy, reduced employer liability, increased process oversight and unparalleled employee insight into their pay.
What is Paycom?

Paycom is a human resource and payroll software that provides talent acquisition, talent management, time and labor management and more.


How do I use Paycom?

Paycom helps users automate the entire process of talent acquisition. It includes a fully featured applicant tracking system that automatically posts to online job boards and filters out unqualified candidates. The onboarding process is self-serve, assigning candidates checklists and online forms to be completed. The system automatically finds tax credits and monitors the federal tax code for any updates. The automatic payroll system allows employees to manage their expenses through an intuitive app. Paycom also allows users to conduct background checks and e-verify candidates.


Who uses Paycom?

Paycom is used by CEOs, owners, finance executives, HR managers, IT decision makers, operations executives, and payroll managers.


How much does Paycom cost?

Contact Paycom for pricing details.


Does Paycom have an app?

Paycom has an iOS and Android app, called Beti, for employees to manage their benefits, expenses, and payroll.


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Paycom pricing

Paycom does not have a free version. Paycom paid version starts at US$0.01.

Starting Price:
US$0.01
Free Version:
No
Free trial:
No

Alternatives to Paycom

Paycom Reviews for UK Users

Feature rating

Value for Money
4.2
Functionality
4.4
Ease of Use
4.3
Customer Support
4.3
5 reviews of 875 View all reviews
Brandon
Brandon
  • Industry: Food Production
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 04/01/2024

The easy way to manage and view your paycheck and schedule

Pros

The easy and hassle free way to view and manage my paycheck and work schedule at home or on the go

Cons

I didn't have any dislikes about this product.

Response from Paycom

We're grateful you took the time to leave us a review, Brandon! It's great to hear Paycom made accessing your information so convenient!

Replied 05/01/2024
Alan
Alan
  • Industry: Hospital & Health Care
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 16/08/2023

Paycom simplifies payroll processes for our company

Employees will be responsible for their own actions going forward. Our company's cultural flaws have been exposed through Paycom software. It's making us evolve, but in a positive direction.

Pros

Your sales representative and the service staff are committed to answering your inquiries and resolving any problems that may arise. I've worked in similar roles with other services before, and they're just not the same.

Cons

Since our previous leader left the organization, communication with our new leader has been difficult. No one else was as helpful in guiding me through the steps as he was. Considered myself safe because I had previously used Paycom. I was completely unfamiliar with the Betti component.

Response from Paycom

We are happy to hear that Paycom's software has been instrumental in your organization's growth. Our team is committed to providing solutions that meet your specific needs and we appreciate your trust in us.

Replied 21/08/2023
MIRANDA
  • Industry: Security & Investigations
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/03/2024

Best Payroll/HR

Pros

the sudtomer service is absolutely amazing. We get responses back no longer than and hour. All our questions get answered, or the work through them with us to find the best solutions.

Cons

So far we have nothing that is a downside from switching over.

Alternatives Considered

ADP Workforce Now

Reasons for Choosing Paycom

We needed better costmer service and a platform that can handle all our needs as a company.

Response from Paycom

Miranda, we're thrilled to hear our team is providing you and your organization with top-tier client service! Thank you for your allowing us to serve your organization!

Replied 21/03/2024
Marissa
  • Industry: Individual & Family Services
  • Company size: 2–10 Employees
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1

3
Reviewed on 31/03/2024

Don’t waste your time + money

Hated it. Glad we stopped using it. Waste of time. Waste of money. Still paying for some of the issues.

Pros

I liked the initial training with a REAL person to understand how to use the program. The initial contact person was easy to get a hold of, available by text, etc.

Cons

There was TOO much in Paycom. And too many things that were unnecessary. I feel like I paid for a full program that I only needed a basic version of.
Having to deal with wire transfers was a pain and expensive.
The many steps just to complete payroll was daunting as well.

Response from Paycom

Marissa, our goal is to improve the employee experience and deliver top-tier service to all of our clients. We're disappointed to read your review as the experience you're describing does not align with Paycom's standard. We value your partnership and would like to learn more about your experience. Please reach out to our team at [email protected], and someone from our team will be in touch.

Replied 02/04/2024
Stephanie
  • Industry: Insurance
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 06/02/2024

Smoothest implementation ever

Overall we are very happy with the product. It was easy to get set up and I find myself looking to use more and more of the fields and options because the reporting is really great! It has been a pretty quick learning curve because the interface is pretty user friendly.

Pros

The implementation process was quick and fairly straight forward. Our sales person remained on our account as support throughout the implementation process and that was comforting. We had a timeline and we were able to adhere to it and processed our first payroll on time. When we had questions, we received answers quickly by reps that we recognized. The general ledger reporting is also easy to update and customize.

Cons

We had a couple issues with benefits implementation. It was a little difficult to understand what we were setting up and how it would all flow through. May recommend asking for a benefits specific demo. We also have had to file a few jurisdictions that have cost some extra fees that I didn't think about up front it may be nice to do a review before implementation of what may be needed.

Alternatives Considered

ADP Workforce Now and Paylocity

Reasons for Choosing Paycom

We were implementing a 401k plan and so we needed better reporting. We are now able to get an employee census and automated 401k reporting from the system vs. manual Excel design.

Switched From

SurePayroll

Reasons for Switching to Paycom

Price was some consideration. ADP was too expensive for our small company. Paylocity is the product I had some experience with in the past and their customer support was always changing reps. Their GL was also not customizable by the end user.

Response from Paycom

We appreciate your feedback, Stephanie. It's great to hear about your implementation experience with our team! We're happy to know Paycom is making a positive impact on you and your organization! Thank you for the positive review.

Replied 08/02/2024

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