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description: Review of Conversica Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Conversica | Reviews, Pricing & Demos - SoftwareAdvice GB
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# Conversica

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> Conversica is an intelligent virtual assistant that engages in two-way conversations with your customers on your behalf. Conversica's Intelligent Virtual Assistants (IVAs) autonomously engage your leads, prospects, and customers in human-like, two-way conversations at scale to deliver real business results. Conversica's technology combines the power of AI, predictive analytics, and machine learning to deliver unprecedented value for its clients by increasing customer engagement, accelerating revenue growth, and improving operational efficiencies.
> 
> Verdict: Rated **4.6/5** by 21 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 21 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Conversica
- **Location**: Foster City, US
- **Founded**: 2007

## Commercial Context

- **Starting Price**: US$2,999.00
- **Pricing model**:  (Free version available) (Free Trial)
- **Pricing Details**: Subscription pricing starting at $2,999/company/month based on functionality needs.&#10;&#10;Contact Conversica for more information on pricing plans.
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- AI/Machine Learning
- API
- Alerts/Escalation
- Appointment Scheduling
- Business Process Automation
- CRM
- Campaign Management
- Chat/Messaging
- Chatbot
- Code-free Development
- Communication Management
- Contact Management
- Conversion Rate Optimisation
- Conversion Tracking
- Customer Engagement
- Customer Experience Management
- Data Management
- Deep Learning
- Email Automation
- Email Marketing

## Integrations (6 total)

- HubSpot CRM
- Marketo Engage
- Oracle Eloqua Marketing Automation
- Salesforce Marketing Cloud Account Engagement
- Salesforce Sales Cloud
- Velocify

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- Chat

## Category

- [Conversational Marketing Software](https://www.softwareadvice.co.uk/directory/4671/conversational-marketing/software)

## Related Categories

- [Conversational Marketing Software](https://www.softwareadvice.co.uk/directory/4671/conversational-marketing/software)
- [Lead Nurturing Software](https://www.softwareadvice.co.uk/directory/4229/lead-nurturing/software)
- [Inside Sales Software](https://www.softwareadvice.co.uk/directory/3602/inside-sales/software)
- [Conversational AI Platforms](https://www.softwareadvice.co.uk/directory/4010/conversational-ai-comparison/software)
- [Virtual Assistant Tools](https://www.softwareadvice.co.uk/directory/4488/virtual-assistant/software)

## Alternatives

1. [Exceed.ai](https://www.softwareadvice.co.uk/software/262536/exceed-ai) — 4.8/5 (13 reviews)
2. [CoSupport AI](https://www.softwareadvice.co.uk/software/435833/cosupport-ai) — 5.0/5 (10 reviews)
3. [watsonx Assistant](https://www.softwareadvice.co.uk/software/401140/watsonx-assistant) — 4.4/5 (10 reviews)
4. [Kore](https://www.softwareadvice.co.uk/software/286738/kore-ai-bots-platform) — 4.4/5 (17 reviews)
5. [ContactSwing](https://www.softwareadvice.co.uk/software/527122/ContactSwing) (0 reviews)

## Reviews

### "A virtual AI assistant for marketing professionals" — 4.0/5

> **Charlotte Russell** | *6 February 2021* | Internet | Recommendation rating: 8.0/10
> 
> **Pros**: I appreciate the high-rated responding capabilities of our virtual assistant which we use to manage automated response on our websites and has the ability to answer queries straight forward and professionally, hence getting our prospects an accelerated response time. It is really helpful in the sales department of our business. We get support from technical specialists at any given time.
> 
> **Cons**: It is a costly solution. Improvements are required in AI communication interpretation capabilities so the conversations may become more flexible. The dashboard also needs improvements and it would be best if they add more personalization options, otherwise, I am satisfied with the quality of assistance that it affords.
> 
> It handles and engages multiple inbound as well as outbound leads that too from multiple channels, so efficiently. Integration with Salesforce is easy. The greatest benefit I see is that we now have an assistant that does not need any breaks from work and delivers services better than actual human assistants, thus saves us a lot of cost and effort. The non-complex configuration makes it more recommendable.

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### ""Maryann" AI Is a Response Generating Machine\!" — 5.0/5

> **Stephanie Lyn** | *8 June 2022* | Automotive | Recommendation rating: 10.0/10
> 
> **Pros**: Hands Down\! Conversica AI increases the connection rate with Internet sales customers, Period\! All we need her to do is generate a reply and the rest is history. Our overall Internet sales increased at least 15% in the first 90 days, there has been no looking back since that time. Our AI assistant is one of valued our team members to the degree of when we get a new hire we introduce them to AI's name and role, and how to address customers when they call or show up looking for her. We have been using AI for close to four years.
> 
> **Cons**: I can't think of anything that displeases our company about the AI integration.

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### "Conversica is good but could be better." — 5.0/5

> **Roxanne** | *2 November 2023* | Automotive | Recommendation rating: 6.0/10
> 
> **Pros**: I like the hands-off approach with the use of Conversica. I know it's being handled even if I don't step in.
> 
> **Cons**: I do not like how hard it is to get ahold of someone and I do not like how slow the dashboard is.
> 
> I have had better experiences, but like I said its very set it and forget it.

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### "Berger Chevy" — 5.0/5

> **Damian** | *22 March 2024* | Automotive | Recommendation rating: 10.0/10
> 
> **Pros**: I like the ability to upload our manifest lists and softly campaign our large client base.
> 
> **Cons**: There are a lot of templates and word tracks that are dated and now irrelevant.  With changes in interest rates, rising vehicle costs, etc. we can say "Get into a vehicle with a similar payment.  Similar payments no longer exist. -
> 
> I have been using your product since Aug-2019 and have a generally positive option of your company, support, and product offering.

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### "Loving Our Virtual Assistant" — 5.0/5

> **Deb** | *22 March 2024* | Automotive | Recommendation rating: 10.0/10
> 
> **Pros**: Love how Conversica makes contact with our customers and the customers think "she" is an actual person. Great ice breaker when we actually speak with the customer.
> 
> **Cons**: Honestly, we don't use Conversica in it's full capacity. The way we use it, really nothing negative to speak about.
> 
> Very infrequently, is there an issue?.When there is, I reach out to support, and it's fixed in no time.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/325520/conversica-automated-sales-assistant)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/conversational-marketing/conversica-automated-sales-assistant-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/325520/conversica-automated-sales-assistant> |
| en-GB | <https://www.softwareadvice.co.uk/software/325520/conversica-automated-sales-assistant> |
| en-IE | <https://www.softwareadvice.ie/software/325520/conversica-automated-sales-assistant> |
| en-NZ | <https://www.softwareadvice.co.nz/software/325520/conversica-automated-sales-assistant> |

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