--- description: Review of IT Retail Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: IT Retail | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Retail Inventory Management Software](/directory/30/inventory-management-software/software) > [IT Retail](/software/32468/next) # IT Retail Canonical: https://www.softwareadvice.co.uk/software/32468/next Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/32468/next?page=2) > IT Retail is a cloud-based point of sale (POS) solution built especially for independently-run grocery stores and retailers. Key features include inventory management, customer management and mobile device support. IT Retail offers scanner-and-scale integration as well as weighted-item tracking. The solution enables users to run reports tracking metrics such as popular purchases, individual product performance and employee behavior. IT Retail also includes employee management functionality such as a staff time clock and performance reviews. The solution works with Apple Pay, takes EBT payments and supports gift cards. IT Retail is available for purchase on a per register per month basis. > > Verdict: Rated **4.6/5** by 22 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 22 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: POS Nation - **Location**: Charlotte, US - **Founded**: 2001 ## Commercial Context - **Starting Price**: US$69.00 - **Pricing model**: Per Feature - **Pricing Details**: Pricing is on a monthly subscription basis, starting from $69 per month. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile) - **Supported Languages**: English - **Available Countries**: Anguilla, Antigua & Barbuda, Aruba, Bermuda, Cuba, Dominican Republic, Guadeloupe, Guatemala, Honduras, Martinique, Nicaragua, Puerto Rico, St Lucia, St Pierre & Miquelon, Turks & Caicos Islands, US Virgin Islands, United States ## Features - API - Access Controls/Permissions - Accounting Integration - Activity Dashboard - Barcode Recognition - Barcode/Ticket Scanning - Billing & Invoicing - CRM - Cash Management - Commission Management - Credit Card Processing - Customer Accounts - Customer Database - Customer History - Customisable Reports - Data Import/Export - Data Synchronisation - Discount Management - Electronic Payments - Electronic Signature ## Integrations (3 total) - Mailchimp - QuickBooks Online Advanced - eCommerce ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Retail Inventory Management Software](https://www.softwareadvice.co.uk/directory/30/inventory-management-software/software) ## Related Categories - [Retail Inventory Management Software](https://www.softwareadvice.co.uk/directory/30/inventory-management-software/software) - [Mobile POS Systems](https://www.softwareadvice.co.uk/directory/1400/mpos/software) - [Tablet POS Software](https://www.softwareadvice.co.uk/directory/1451/tablet-pos/software) - [Grocery Store POS Software](https://www.softwareadvice.co.uk/directory/38/grocery-store-software/software) - [POS Software for Small Business](https://www.softwareadvice.co.uk/directory/456/small-business-pos/software) ## Alternatives 1. [Epos Now](https://www.softwareadvice.co.uk/software/21000/epos-now) — 3.8/5 (713 reviews) 2. [Clover](https://www.softwareadvice.co.uk/software/61761/clover) — 3.8/5 (567 reviews) 3. [Shopify](https://www.softwareadvice.co.uk/software/390630/shopify) — 4.5/5 (6667 reviews) 4. [RetailEdge](https://www.softwareadvice.co.uk/software/1162/retailedge) — 4.8/5 (186 reviews) 5. [PayPal](https://www.softwareadvice.co.uk/software/104664/paypal) — 4.6/5 (26301 reviews) ## Reviews ### "Competent Compassionate Understanding and Bright" — 5.0/5 > **Adrian** | *14 May 2025* | Restaurants | Recommendation rating: 10.0/10 > > **Pros**: The user interface, how easy it is to use the actual software. > > **Cons**: I don't know if there are language settings. If there are I'd like that and think that would be helpful. > > It was just really great. The person who helped me \[sensitive content hidden\] was very helpful patient bright and understanding and also communicated things very feasibly. She also helped in being able to navigate certain things and let me know of things I did not know before hand. ----- ### "\[sensitive content hidden\] is the best\!" — 5.0/5 > **Enrique** | *26 June 2024* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: What I like the most about IT retail is that it’s Fast \& efficient. > > **Cons**: There are NO cons on what I least liked about IT RETAIL > > I would describe my overall experience with IT retail as great\! ----- ### "The Worst System Imaginable" — 1.0/5 > **Rhonda** | *31 May 2024* | Retail | Recommendation rating: 0.0/10 > > **Pros**: There is literally nothing positive I can say about this system. It is hard to set up, hard to use, slow processor, just simply horrible. > > **Cons**: The customer service is non-existent. Their reps literally yelled at my staff when calling in to get assistance with the numerous issues. In one week we spent over 10 hours on trouble calls. They promised quickbooks integration that would offer quality reports, they don't. The sales reports suck. The restaurant pos is horrid and has so many glitches that they will not address. The retail point of sale is awful and half of the time rings things up incorrectly. You can enter an item in, save it, and then poof it's gone. If I could get my money back I would. RUN AWAY FROM THIS SYSTEM\! > > The worst possible customer service experience in my entire life with anything. I have had better customer service by a girl scout selling cookies than this group of so called "professionals". The product does not do what they say it does. Do not be duped into buying this system. You will regret it. They had to pay off the people on their website to get those reviews because I cannot imagine anyone liking this system unless they have 5 products and nothing else. Again, save yourself the heartache and aggravation and do it by pencil and paper if you have to before you buy this junk. ----- ### "excellent" — 5.0/5 > **Zaman** | *15 May 2024* | Retail | Recommendation rating: 10.0/10 > > **Pros**: andres work really well setup the system quick. Really like the service. > > **Cons**: there is nothing which i dont like everything going perfect > > excellent service setup very quick we transfer our data from another system very quick ----- ### "Very useful" — 5.0/5 > **Kelly** | *16 May 2024* | Retail | Recommendation rating: 9.0/10 > > **Pros**: I like that the backend is synced via cloud to the front end > > **Cons**: I wish I would be able be more hands on with settings ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/32468/next?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/32468/next) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data