--- description: Review of Lucky Orange Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Lucky Orange | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Web Analytics Tools](/directory/4142/web-analytics/software) > [Lucky Orange](/software/324513/lucky-orange) # Lucky Orange Canonical: https://www.softwareadvice.co.uk/software/324513/lucky-orange Page: 1 / 12\ Next: [Next page](https://www.softwareadvice.co.uk/software/324513/lucky-orange?page=2) > Lucky Orange is a suite of conversion optimization tools designed to help businesses track and engage with visitors using heatmaps, dashboards, live chat, polls and more. Administrators can gain insights into problematic areas within website forms through reports. Lucky Orange allows supervisors to track the number of website visitors in real-time and create conversion funnels using a centralized dashboard. Agents can communicate with other operators, customize the chat widget to establish brand identity and use canned responses to reply to customers' queries. Additionally, managers can set up triggers to display polls, capture visitors' activities and segment recordings based on browser, device, behavior, operating system and other criteria. Lucky Orange facilitates integration with various third-party systems such as Joomla, Magento, Instapage, Shopify, Weebly and more. The product is available on monthly, annual and biennial subscriptions and support is extended via FAQs, documentation, live chat and other online measures. > > Verdict: Rated **4.7/5** by 259 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 259 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Lucky Orange - **Founded**: 2012 ## Commercial Context - **Starting Price**: US$39.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Free seven day trial for all accounts that begins once we track your first website visitor. All plans include unlimited team members. Free Plan: $0 per month | Build: $39 per month | Grow: $89 per month | Expand: $249-$739 per month | Scale: $1,049-$1,669 per month | Enterprise: Starts at $2,289 - Contact Lucky Orange | Get 20% off with an annual plan. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, French, German, Italian, Spanish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - A/B Testing - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Anonymous Feedback - Audience Targeting - Autoresponders - Behavior Analytics - Behaviour Tracking - Behavioural Analytics - Campaign Analytics - Campaign Management - Campaign Segmentation - Canned Responses - Charting - Chat/Messaging - Click Tracking - Collaboration Tools ## Integrations (8 total) - BigCommerce - Google Analytics 360 - Google Optimize - Google Optimize 360 - HubSpot CRM - Shopify - Shopify Plus - WordPress ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Web Analytics Tools](https://www.softwareadvice.co.uk/directory/4142/web-analytics/software) ## Related Categories - [AB Testing Tools](https://www.softwareadvice.co.uk/directory/4727/ab-testing/software) - [Collaboration Software](https://www.softwareadvice.co.uk/directory/4138/collaboration/software) - [Customer Engagement Software](https://www.softwareadvice.co.uk/directory/508/customer-engagement/software) - [Live Chat Software](https://www.softwareadvice.co.uk/directory/4569/live-chat/software) - [UX Tools](https://www.softwareadvice.co.uk/directory/4258/ux/software) ## Alternatives 1. [Hotjar](https://www.softwareadvice.co.uk/software/136486/hotjar) — 4.6/5 (539 reviews) 2. [Microsoft Clarity](https://www.softwareadvice.co.uk/software/402208/microsoft-clarity) — 4.8/5 (56 reviews) 3. [Tableau](https://www.softwareadvice.co.uk/software/1940/tableau) — 4.6/5 (2347 reviews) 4. [Mouseflow](https://www.softwareadvice.co.uk/software/189193/mouseflow) — 4.7/5 (122 reviews) 5. [Zoho PageSense](https://www.softwareadvice.co.uk/software/434317/zoho-pagesense) — 4.5/5 (17 reviews) ## Reviews ### "Best Web Analytics Tool" — 5.0/5 > **Aqeel** | *7 September 2022* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: It captures and stores activities of website visitors in real time and you can see what actions your website visitors are taking in real-time. > > **Cons**: They recently launched a new version which I didn't like and I am still using the old one. ----- ### "Great for organic growth\!" — 5.0/5 > **Keri** | *26 June 2025* | Tobacco | Recommendation rating: 10.0/10 > > **Pros**: I like that I can replay customer sessions. It helps me understand the flow and see exactly where customers are falling off > > **Cons**: I honestly haven’t found a dislike, I love my recap emails daily to see what an overview is. It includes everything I need > > It’s been positive\! I look forward to my recap emails letting me know what’s going on. The only downside is it’s not great to navigate on mobile ----- ### "Better than nothing" — 2.0/5 > **Lauren** | *2 December 2024* | Health, Wellness & Fitness | Recommendation rating: 4.0/10 > > **Pros**: Honestly it is just ok - I am not notified when people come to the website and just not fluid enough > > **Cons**: NO MOBILE APP\! Honestly, in this age no mobile app is not going to cut it especially for a paid service. > > You get what you pay for\!\! Just not happy with lack of notifications and general ease of use. ----- ### "I love this app\! Highly recommend" — 5.0/5 > **Patrick** | *4 November 2025* | Arts & Crafts | Recommendation rating: 3.0/10 > > **Pros**: I like learning the behavior of my audience and using that to inform how we design our website and user experience. > > **Cons**: The dashboard is a bit hard to find where to view videos. I feel like that’s the main feature. Should be prominent. > > I love how lucky orange allows us to track visitor behavior to the website. This helps us inform our website UX decisions. ----- ### "A must have for any store" — 4.0/5 > **Callum** | *29 April 2025* | Health, Wellness & Fitness | Recommendation rating: 8.0/10 > > **Pros**: Having enough features to be usable on the free version to give you a good idea on what you may be paying for with the full version. The display is intuitive and watching recordings back is very easy- which is what I was hoping to get with this app. > > **Cons**: You get a lot of notifications off the bat, I have since turned most of them off but daily reports seems a little too much to begin with. A weekly report seems okay, but if there is any data you want to see I don't see why customers wouldn't just check on the app as opposed to rely on daily/weekly reports. I would also probably prefer to pay 10 dollars for 200 visitors a month, $20 seems quite a bit for the first plan, and 100 visitors a month is also not many- I wish there was a middle-ground. > > Very positive, I think there are a lot of valuable features this app offers compared to other view tracking apps and the plans seem reasonable for their price. ----- Page: 1 / 12\ Next: [Next page](https://www.softwareadvice.co.uk/software/324513/lucky-orange?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/324513/lucky-orange) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data