--- description: Review of Kangaroo Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Kangaroo | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Customer Loyalty Software](/directory/4383/customer-loyalty/software) > [Kangaroo](/software/324113/kangaroo) # Kangaroo Canonical: https://www.softwareadvice.co.uk/software/324113/kangaroo Page: 1 / 12\ Next: [Next page](https://www.softwareadvice.co.uk/software/324113/kangaroo?page=2) > Kangaroo is a cloud-based loyalty and marketing management platform designed for retail businesses of all sizes that offers membership management, corporate memberships, gift cards, loyalty management, and analytics within a suite. Kangaroo loyalty program management program, allows users to reward customers based on their visits or spending. Customers can earn and redeem reward points by scanning a QR code from the Kangaroo app. Users can also award points to customers who purchase specific items. Kangaroo's loyalty marketing program empowers users to design targeted campaigns based on customer tags such as location and monthly spending. The solution also allows users to send messages to customers nearby the shops based on their geographical location. With the help of an analytical dashboard to track key customer metrics, users gain an understanding of customers' shopping behavior and are better equipped in making decisions regarding customer handling practices. > > Verdict: Rated **4.9/5** by 261 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 261 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Kangaroo Rewards - **Location**: Montreal, Canada - **Founded**: 2013 ## Commercial Context - **Starting Price**: US$79.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Try Kangaroo for free\! 30-Day Free Trial of the Ultimate Loyalty Program. Book a demo today\! - Core: $79/month - Plus: $199/month - Elite: $399/month - For Enterprise, please contact sales - For API Access, please contact sales - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, Dutch, English, French, German, Italian, Portuguese, Spanish, Traditional Chinese - **Available Countries**: Antigua & Barbuda, Argentina, Australia, Bahamas, Bahrain, Barbados, Belgium, Brazil, Canada, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Denmark, Dominican Republic, Ecuador, Egypt, Finland and 37 more ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Automated Scheduling - Awards Management - CRM - Campaign Analytics - Campaign Management - Campaign Planning - Campaign Scheduling - Campaign Segmentation - Churn Management - Client Portal - Communication Management - Community Management - Contact Database - Contact Management - Content Management ## Integrations (12 total) - Adobe Commerce - Amazon API Gateway - BigCommerce - Constant Contact - Gorgias - Judge.me - Klaviyo - Lightspeed Retail - Magento 2 Grouped Promotions - Pepperi - Shopify - WooCommerce ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Customer Loyalty Software](https://www.softwareadvice.co.uk/directory/4383/customer-loyalty/software) ## Related Categories - [Customer Reference Management Software](https://www.softwareadvice.co.uk/directory/4211/customer-reference-management/software) - [Customer Advocacy Software](https://www.softwareadvice.co.uk/directory/4271/customer-advocacy/software) - [CRM for Startups](https://www.softwareadvice.co.uk/directory/3235/startup/software) - [Customer Engagement Software](https://www.softwareadvice.co.uk/directory/508/customer-engagement/software) - [Gamification Software](https://www.softwareadvice.co.uk/directory/4722/gamification/software) ## Alternatives 1. [Smile.io](https://www.softwareadvice.co.uk/software/329197/smile-io) — 4.9/5 (67 reviews) 2. [Tremendous](https://www.softwareadvice.co.uk/software/262872/tremendous-rewards) — 4.8/5 (551 reviews) 3. [Referrizer](https://www.softwareadvice.co.uk/software/153952/referrizer) — 4.8/5 (197 reviews) 4. [Tango](https://www.softwareadvice.co.uk/software/133150/tango-card) — 4.8/5 (535 reviews) 5. [Trustpilot](https://www.softwareadvice.co.uk/software/364802/trustpilot) — 4.5/5 (1207 reviews) ## Reviews ### "Easy-to-Use Loyalty Platform with Great Features" — 5.0/5 > **Michel** | *30 June 2026* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: Kangaroo is easy to use, offers powerful loyalty and rewards features, and provides excellent value for the price. The customer support is responsive, and the platform helps improve customer engagement and retention. > > **Cons**: Some advanced features require time to learn, and customization options could be more flexible. Occasionally, the reporting tools can be improved to provide more detailed insights. ----- ### "Strong customer support" — 5.0/5 > **Eric** | *5 June 2025* | Retail | Recommendation rating: 8.0/10 > > **Pros**: Kangaroo allowed us to integrate the same loyalty program across our in-store and online point of sales - and their team is quick and easy to work with. > > **Cons**: There are still some issues with Kangaroo when it comes to creating double accounts when a customer has shopped both in-store and online. There team is quick to fix these issues as they arrive, but we'd love to see an update that eliminates this issue from occurring int he first place. ----- ### "not a good product" — 1.0/5 > **Brenda** | *26 February 2020* | Retail | Recommendation rating: 0.0/10 > > **Pros**: There was nothing that stood out about this software > > **Cons**: not user friendly. Did not work as promised. Did not get the customer service I needed > > None ----- ### "Excellent App & Outstanding Support from \[sensitive content hidden\]" — 5.0/5 > **Lily** | *25 September 2025* | Retail | Recommendation rating: 8.0/10 > > **Pros**: The seamless customer rewards system and the excellent support from \[sensitive content hidden\]. She makes sure everything is set up exactly the way we want and always goes above and beyond to help us strategize. > > **Cons**: Honestly, nothing major to mention—any small questions we’ve had were quickly resolved thanks to the support team. We had a few issues with the in-store tablet in the very beginning, but all were resolved. > > Kangaroo has been an excellent addition to our business. The learning curve was smooth—easy to set up and customize, especially with the help of \[sensitive content hidden\], who has been incredible in walking us through every detail of our marketing strategy. Security has always felt reliable, and the platform gives great value for money with the rewards and loyalty features. Our customers love the rewards program, and the user interface is intuitive both for us as business owners and for our customers. ----- ### "So far so good, excited to use it more" — 5.0/5 > **Jenny** | *5 November 2025* | Retail | Recommendation rating: 9.0/10 > > **Pros**: We just started using Kangaroo and I love that it automatically applies points to customers accounts and does not rely on our sales people to manually enter them. This eliminates a lot of user error on our end. The ability to target customers via text also seems very comprehensive and I'm looking forward to exploring that. The set up has been very easy and our rep \[sensitive content hidden\] has been extremely knowledgeable and helpful. > > **Cons**: I do think the cost to send texts is high, it really adds up if you have a large customer database, and it has the potential to get out of hand when you set up automated text campaigns. > > We are new to the system, but so far I am happy with it. I'm looking forward to using more of the features to see what drives sales best for us. ----- Page: 1 / 12\ Next: [Next page](https://www.softwareadvice.co.uk/software/324113/kangaroo?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/324113/kangaroo) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data