mailparser.io

Pros

1. It integrates with Zapier making a lot of things possible. 2. the integration process is extremely easy and the mail forwarding process is easy. The software walks you through the process. 3. the mail parsing itself is intuitive once you get the concept of writing parsing rules. It doesn't require scripting/coding and so any old layperson can figure out how to isolate the information they want out of email.s

Cons

The thing that was hardest for me was just learning how to create the parsing rules effectively. The interface is powerful and a joy to use once you grasp what is happening as you move down through the parsing process, but I think that mailparser.io may have stopped short of what they need to do tutorial-wise to really open the floodgates to masses of users instead of having people get excited about it and then kind of go away scratching their heads and miss out on a powerful solution that is in fact easy to use once you figure it out. It only takes an hour to figure out, but that process could be more guided and have more tutorial videos

I work on automation stuff quite a bit but I am a regular guy running my bankruptcy law firm without any IT background. I understood that I could call or chat with customer service but what I think would have helped me the most is just lots of walk through videos of various parsing scenarios. I would gladly sit and explore tutorial videos on "how to extract two names separately that are joined by an "and"" , "how to parse something that spans two lines of text" etc. etc. I have no idea what they have available now and I feel like I have caught the concept of the parsing (although I still wonder if I am missing some tips and tricks). I just think that for a lot of people like me, well done, detailed video walkthrough's of about 30 parsing situations would just help people come on board and get off and running more quickly.

Pros

The specificity and variety of filters to extract data from emails. The assortment of filters makes it possible to isolate almost any string inside an email. I've found the application to be very reliable. I also appreciated that a support individual spent time with me via screen sharing so that I could observe creating a rule, and then connecting the resulting data to Zaper, which ultimately was sent to Salesforce.

Cons

Steep (but narrow) learning curve. I think more can be done to simplify and simultaneously improve the process in which a Parsing Rule can be created. However, once I understood the methodology, it made sense and was relatively easy. I also think a native Salesforce integration would be a smart addition.

Alternatives Considered

Reasons for Switching to mailparser.io

Pros

It's so easy to get started and handle e-mails in the same format again and again.

Cons

In my opinion, the pricing does not reflect the value provided. It seems to capitalize on the limitations of those without coding skills, as extracting the required data from a mailbox is often achievable with a straightforward regex command. For comparison, Mail Parser by Zapier includes this functionality as a task, which typically costs around 2–3 cents per task, rather than the 10–5 cents charged here what on bulk can be 3x the costs when handling only a few hundred datasets per month.

Pros

Ease of use and simplicity. The platform is fast, reliable, and stable. All very important qualities when handling important data.

Cons

Lack of integrations. Overall the platform is very flexible however I do think there are opportunities for more ‘native’ integrations

Pros

The accuracy is fantastic. I've tried several parsers and none of them worked as well as mailparser.io

Cons

The setting up of the mailparser was a little complicated - I'm not sure what can be done to improve that, though.