Ombori Grid

5
Overall rating
(3)
Reviews

5
Overall rating
(3)
Reviews

About Ombori Grid

Ombori Grid powers Omnichannel retail, Visitor Management and Customer Experience in physical locations. It includes a marketplace of ready-to-use, no-code apps such as Appointment Booking, Queue Management, Occupancy Control and Digital Signage Playlist. These can be deployed quickly and easily without the need for expensive time-consuming development. Powerful, interactive experiences Interactivity is at the heart of all Grid apps, empowering both customers and staff. Users can interact with Grid apps via Web, mobile, voice, touch-screen or gesture, among many other options. All Grid apps can include an interactive digital signage component, enabling people not only to see the information they need, but also to request further details or take action. Grid apps can be connected to a wide range of devices, such as cameras, sensors, smart speakers, mobile phones and smartwatches. Grid apps can share data with each other, and with your existing data sources such as your Web site, inventory, or customer database. Combining apps and devices in innovative ways allows you to create unique experiences and smooth customer journeys. For example: sensors count the number of people entering and leaving a building through multiple doorways. When the occupancy limit is near, this sends an alert to managers via smartwatch or mobile. When the occupancy limit is reached, entrance doors are automatically closed, and a virtual queuing system is enabled. Screens outside the building inform visitors that the premises are full, tell them the expected wait time, and allow them to book a place in a virtual queue or book an online or in-person visit via their mobile device. Your visitor can now go elsewhere until they are notified of their turn - they can get a coffee or browse instead of standing in line getting bored and frustrated. This entire process requires no intervention from any member of staff. Surprise and delight your customers Customers and staff love this kind of technology. As more consumers become used to the idea of living in a smart home and talking to Alexa, Siri or Google, they're beginning to expect smart stores, smart hospitals, smart offices, smart hotels, and smart cities to deliver similar functionality. They love using their mobile devices, and they want to incorporate them into everything they do - they want the power and convenience of online technology, even when they're engaging with you in person, combining both physical and digital components. Grid enables you to offer "phygital" experiences that will increase engagement and loyalty, increase footfall and revenue, and increase productivity and staff usage. Why choose Ombori Grid? Grid is fast, flexible, and affordable. Once you create a free Grid account, simply select the apps you need. You can add or remove apps on demand - you're only billed for what you use. From the Grid console, configure and customize your apps to meet your specific needs and branding. You can then deploy them directly to wherever they're needed, across multiple locations. If the hardware is already in place, you can be up and running literally in minutes. Ombori Grid also includes developer tools to allow you to create your own Grid apps. Ombori Grid is a Microsoft Preferred solution, used all over the world, and is reliable at any scale. It can handle tens of thousands of devices across thousands of locations. For multi-national businesses, it supports multiple languages.
Ombori Grid Software - Ombori Grid Marketplace
Ombori Grid Software - Virtual queuing, appointment booking and visitor management made easy
Ombori Grid Software - Occupancy Control and People Counter monitor people flow and open or close doors as required
Ombori Grid Software - Interact with digital signage from outside the building
Ombori Grid Software - Smart recycling bins that reward donations
Ombori Grid Software - Guided selling kiosks boost revenues
Ombori Grid video
Ombori Grid Software - Ombori Grid Marketplace - thumbnail
Ombori Grid Software - Virtual queuing, appointment booking and visitor management made easy - thumbnail
Ombori Grid Software - Occupancy Control and People Counter monitor people flow and open or close doors as required - thumbnail
Ombori Grid Software - Interact with digital signage from outside the building - thumbnail
Ombori Grid Software - Smart recycling bins that reward donations - thumbnail

Ombori Grid pricing

Ombori Grid has a free version and offers a free trial. Ombori Grid paid version starts at US$5.00/month.

Starting Price:
US$5.00/month
Free Version:
Yes
Free trial:
Yes

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Ombori Grid Reviews for UK Users

Feature rating

Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5
3 reviews of 3
Erik
Erik
  • Industry: Oil & Energy
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/09/2021

Easy to deploy virtual queue and more

Powerful, versatile and easy to use.

Pros

Saas model that was really easy to set up, with some simple clicks. Gives me great tools to manage and balance demand. The experience is seemless and has a contemporary feel.

Cons

Integration with WhatsApp and similar apps could be useful (the notifications are currently sent in-app or as sms or email).

Dong
Dong
  • Industry: Banking
  • Company size: 501–1,000 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/09/2021

Fun experience with Covid-safe functionality

Modern and fun experience.
I would definitely recommend Ombori Grid to more people to experience!

Pros

The support of voice UI allows user to interact with voice and thus makes it Covid-safer. It's a cool and fun function in general.
The product is easy and intuitive to use.

Cons

It currently only supports removing background and replacing with predesigned background. However, it would be even more fun and interesting if it had supported filters and video recording.

Emilia
Emilia
  • Industry: Research
  • Company size: 501–1,000 Employees
  • Used Monthly for Free Trial
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/09/2021

Very easy solution

The option to wait outside (away from a crowd) will continue to be important for certain customers. That is the best feature I think.

Pros

Great flexibility in appointment booking and ad-hoc drop in
Great that you can reschedule if you need to
The option to wait outside (away from a crowd) has been very useful during the pandemic
No HW-investment is needed

Cons

Something to think of (for the future) is that it would be nice to see which member of the staff that was available a certain time, so customers can chose who they wanted to book the timeslot with.

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