MasterControl Quality Excellence
4.5
(524 Reviews)
MasterControl Quality Excellence is the #1 Quality Management System (QMS) in life sciences. Built on an AI-driven...
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Intellect QMS AI
About Intellect QMS AI
Intellect is a quality management system designed to support quality processes and regulatory compliance through AI-powered cloud technology. It serves industries such as manufacturing, life sciences, pharmaceuticals, biotechnology and laboratories. The platform includes a drag-and-drop functionality, allowing users to create applications. Intellect offers 25+ pre-built applications such as CAPA, document control, audit management, employee training, and change management. The platform also offer reporting features including dashboards and compatibility with business intelligence tools. Additionally, it adheres to standards such as ISO 9001:2015, FDA requirements, GDPR, and SOC II.
Intellect QMS AI pricing
Intellect QMS AI does not have a free version and does not offer a free trial.
Starting Price:
Not provided by vendor
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Free Version:
No
Free trial:
No
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Misael
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- Industry: Medical Devices
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
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4.0
Reviewed on 08/11/2023
Fully customizable system if given enough time to work on.
Overall good. Has been a good experience with some technical roadblocks along the way. System works as configured.
Pros
Platform can be completely customized as a user needs. Can build templates, workflows, tables, apps, etc. Work well as a cloud app as to not be affected by company firewalls/servers. Most of the design practices make sense across the apps. Ability to add mass amounts of data works well. Admin panel & audit features are a great plus. Great error/troubleshooting logs.
Cons
Depending on your company needs, some apps require much more customization than others. Design speeds depend drastically on which version a user is on. Some on screen errors don't allow for much interpretation or troubleshooting. Site can sporadically log users out.
Response from Intellect
Thank you so much for taking the time to share your experience with Intellect’s QMS AI platform. We truly appreciate your feedback and are thrilled to hear that our platform is making a positive impact for you and your team.
Your insights help us continue improving and delivering value to our customers. Thanks again for your support!
Replied 27/10/2025
Taylor
- Industry: Pharmaceuticals
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
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5.0
Reviewed on 07/07/2025
The BEST QMS!
Intellect has changed the game for how our small company looks at quality. We have a one stop shop for everything we need when it comes to a QMS. The support we receive from intellect is AMAZING and we could not be happier with the product!
Pros
Intellect is easy to use, has many different applications that are beneficial to our team, and their team is quick to answer questions and solve problems
Cons
Designer portion can be a little difficult to use for beginners and companies that don't have a dedicated designer.
Alternatives Considered
Dot ComplianceReasons for Switching to Intellect QMS AI
We chose intellect based on their customer service, the product delivery, how efficient they were, and the user friendly platform.Response from Intellect
Thank you for the kind review! We believe in being customer-first at Intellect and appreciate that the recognition of the "easy to use" and customer service. Also, we appreciate your frankness of the con comment about the "designer portion", which we are working on in our next software release.
Replied 08/07/2025
Carlos
- Industry: Logistics & Supply Chain
- Company size: 1,001–5,000 Employees
- Used Daily for 1-5 months
-
Review Source
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3.0
Reviewed on 18/10/2023
Robust and highly customizable, but it may require more investment
There was no established QMS or process repository. Documents were not standardized. If a user left, the documents were lost. There was no process for approving and reviewing documents. Each department had its own document management. Complaint management, CAPA management had no follow up.There were no well documented audit plans with good follow up. With Intellect, we resolve this.
Pros
The site is robust and highly customizable.A well-structured work team. Good customer service from instructors and programmersAn training material is included with our site, and also they have a support platform.
Cons
A single customization could require multiple alterations across various tables and processes, which increases the the possibility of errors. The OOTB package is not clear. It is important to define if Intellect will help us to configure and see if it is possible the configurations that we request, since at the moment of the sale everything is "YES", however, it is important to define it beforehand to avoid surprises.
Reasons for Switching to Intellect QMS AI
Price and the highly customizable option.Response from Intellect
Thank you so much for taking the time to share your experience with Intellect’s QMS AI platform. We truly appreciate your feedback on the documents not being standardized but are thrilled to hear that our platform is making a positive impact for you and your team.
Your insights help us continue improving and delivering value to our customers. Thanks again for your support!
Replied 27/10/2025
Nava
- Industry: Commercial Real Estate
- Company size: 11–50 Employees
- Used Monthly for 6-12 months
-
Review Source
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4.0
Reviewed on 14/11/2025
Takes a Minute to Master
Pros
their “Smart Analysis” tool uses AI and you don’t need to be a developer to tweak workflows or build new “apps".
Cons
Takes time to fully configure and learn. with all the flexibility comes a learning curve Training can be hard
Response from Intellect
Thank you for leaving a review on Gartner Digital Markets. Your feedback helps us continue improving and delivering value. We appreciate your support of Intellect!
Replied 18/11/2025
Robert
- Industry: Medical Devices
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
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5.0
Reviewed on 01/10/2025
Great QMS Software Sytem
We have used several QMS software systems and Intellect QMS has been the best so far with an affordable price.
Pros
Intellect QMS is a great software platform for management of your documents, employee training, and has value for your money.
Cons
Intellect QMS has good training but it still takes a bit of work and engagement to navigate setting the system up.
Response from Intellect
Thank you so much for taking the time to share your experience with Intellect’s QMS AI platform. We truly appreciate your feedback and are thrilled to hear that our platform is making a positive impact for you and your team.
Your insights help us continue improving and delivering value to our customers. Thanks again for your support!
Replied 07/10/2025