--- description: Review of Kipu Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Kipu | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Patient Portal Software](/directory/1475/patient-portal/software) > [Kipu](/software/3226/kipu) # Kipu Canonical: https://www.softwareadvice.co.uk/software/3226/kipu Page: 1 / 10\ Next: [Next page](https://www.softwareadvice.co.uk/software/3226/kipu?page=2) > Kipu offers a cloud-hosted platform specifically designed for large-scale, multi-provider behavioral and addiction therapy centers. It integrates essential tools to enhance the functionality and patient services of such facilities. With its HITRUST certification, Kipu ensures data security for the users. It streamlines and unifies workflows throughout the care spectrum within a single, intuitive interface, empowering healthcare teams to achieve superior patient results. Kipu provides a suite of features aimed at streamlining patient health management and facility operations. Its patient charting system allows for easy record updates and scheduling features to help manage appointments and staff shifts efficiently. A patient portal lets individuals access their health information, fostering active participation in their care. Eligibility checks reduce claim denials by verifying insurance coverage ahead of time. Additionally, outcome tracking helps monitor treatment effectiveness. Kipu includes reporting and analytics for insight into operations and patient care, clinical and toxicology lab integration for easy access to lab results and medication management tools for precise medication tracking. Communication features ensure staff coordination, while telehealth capabilities support remote patient consultations. Additionally, occupancy management helps optimize facility resource use. The solution features Kipu CRM, tailored for behavioral health and addiction treatment, handling everything from referrals to admissions. When combined with Kipu EMR, it creates a cohesive platform that improves results by reducing duplicates and mistakes, cutting down on consulting expenses and avoiding the difficulties of modifying standard systems. Key benefits of the system include streamlined referral management, allowing for simplified tracking and processing. Additionally, marketing automation tools enhance and optimize marketing efforts.  The platform features Kipu RCM, which protects revenue and establishes a stable financial foundation for treating more patients. It simplifies operations using integrated workflows and detailed payer information that span the complete patient experience, from pre-admission through post-discharge. The automation and an effective claims engine minimize the need for manual tasks, enhance cash flow and free up billing teams to focus on more strategic tasks. Kipu RCM's key features include automated billing and invoicing, which lessen manual labor and boost accuracy. It efficiently manages insurance claims, leading to fewer denials. Additionally, it offers detailed financial reporting, providing insights necessary for effective revenue management. > > Verdict: Rated **4.7/5** by 216 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 216 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Kipu Systems - **Founded**: 2012 ## Commercial Context - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: Canada, United Kingdom, United States ## Features - API - Accounts Receivable - Activity Dashboard - Alerts/Notifications - Annotations - Appointment Scheduling - Batch Processing - Billing & Invoicing - Calendar Management - Cash Flow Management - Charting - Chat/Messaging - Claims Management - Claims Scrubbing - Claims Tracking - Client Database - Client Portal - Clinic Interoperability - Clinical Notes - Coding Assistance ## Integrations (13 total) - CTM - CallRail - Constant Contact - DialogTech - DialogTech Call Tracking - Formstack Forms - Gmail - Google Analytics 360 - LeadsBridge - Mailchimp - Microsoft Outlook - Telemetric - Twilio ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Patient Portal Software](https://www.softwareadvice.co.uk/directory/1475/patient-portal/software) ## Related Categories - [Patient Portal Software](https://www.softwareadvice.co.uk/directory/1475/patient-portal/software) - [Psychiatry Electronic Medical Records Software](https://www.softwareadvice.co.uk/directory/178/psychiatry-emr-software/software) - [Telemedicine Software](https://www.softwareadvice.co.uk/directory/4564/telemedicine/software) - [iPad EMR Software](https://www.softwareadvice.co.uk/directory/14/tablet-pc-emr-medical-software/software) - [Mental Health EHR Software](https://www.softwareadvice.co.uk/directory/16/mental-health-emr-billing-software/software) ## Alternatives 1. [BestNotes](https://www.softwareadvice.co.uk/software/3124/bestnotes) — 4.5/5 (198 reviews) 2. [Alleva](https://www.softwareadvice.co.uk/software/365334/alleva) — 4.5/5 (282 reviews) 3. [TherapyNotes, LLC](https://www.softwareadvice.co.uk/software/5615/therapynotes) — 4.7/5 (960 reviews) 4. [TheraNest](https://www.softwareadvice.co.uk/software/390303/theranest) — 4.4/5 (1032 reviews) 5. [AdvancedMD for Mental Health](https://www.softwareadvice.co.uk/software/66045/advancedmd) — 4.0/5 (7 reviews) ## Reviews ### "The pros and cons" — 4.0/5 > **Zabriel** | *30 December 2024* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: The very easy to use system. It wasn’t hard to catch on either. > > **Cons**: The constant hiccups with the system and the rate at it moving slowly at times > > I would recommend kipu over other EMR systems. ----- ### "Kipu is a good system\!" — 4.0/5 > **Erica** | *2 September 2025* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: I like how I was able to build or edit my own forms. I love the chat feature. I like how the nurses can order and send prescriptions within the the same place. I love the dashboard and the filters on the side bar. > > **Cons**: No cons for me at this moment. I know billing and other departments have some issues within the system. > > For me as an admin person, I really love Kipu. I love the ability to create and edit my own forms. I loved that I was able to learn a lot on the back end. ----- ### "KIPU for Behavioral Health" — 5.0/5 > **JOEY** | *28 March 2024* | Hospital & Health Care | Recommendation rating: 3.0/10 > > **Pros**: I love that it is all in one place if I search a client I can see whom and what happened last. > > **Cons**: I would appreciate better notifications and less issues internally, bugs etc. they do fix them quickly > > I have used it for the past 1.75 years and it works so well in co junction with our outpatient team ----- ### "Kipu Making Health Care More Sufficient" — 5.0/5 > **daniel** | *11 February 2026* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: I’ve been using Kipu for our behavioral health documentation, and overall it has been a positive experience. The system is designed specifically for addiction and mental health treatment, which makes charting and treatment planning more straightforward compared to general EHR platforms. I appreciate the structured templates and the ability to customize notes to fit our workflow. > > **Cons**: There was a bit of a learning curve at first, but once the team became familiar with it, documentation became more efficient. It has helped us stay organized and maintain compliance. While no system is perfect, Kipu has been a reliable solution for our needs. > > Kipu is a secure software to use and one that keeps you updated. It has many options so you are not stranded. ----- ### "Happy RN-Hypnotherapist" — 5.0/5 > **Jennilyn** | *4 June 2024* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: As an RN of 35 years I have used many systems for charting. I have found Kipu to be efficient, simple and timely. I highly recommend to any health care organization > > **Cons**: I frequently have to reset my password and I get frustrated > > My experience has been Very positive and I highly recommend ----- Page: 1 / 10\ Next: [Next page](https://www.softwareadvice.co.uk/software/3226/kipu?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/3226/kipu) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data