--- description: Review of Streem Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Streem | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Call Centre Software](/directory/4588/call-center/software) > [Streem](/software/322074/streem) # Streem Canonical: https://www.softwareadvice.co.uk/software/322074/streem > Streem is a cloud-based solution that helps businesses provide remote support to customers using augmented reality (AR) and artificial intelligence (AI) technology. Professionals can record videos of customers’ spaces and share them with team members according to requirements. Using StreemCore organizations can conduct video calls with clients and remotely resolve their queries. Managers can utilize StreemShot to capture the images and model/serial numbers of on-site items and create detailed call logs for technicians Streem facilitates integration with several third-party applications including Five9, Amazon Web Service, Salesforce and more. > > Verdict: Rated **3.7/5** by 3 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.7/5** | 3 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Streem - **Location**: Portland, US ## Commercial Context - **Pricing model**: Other (Free Trial) - **Target Audience**: 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - CRM - Collaboration Tools - Customer Experience Management - Customer Management - Dispatch Management - Job Tracking - Mobile Access - Quotes/Estimates - Reporting & Statistics - SMS Messaging - Troubleshooting - Video Call Recording - Video Support - Work History ## Integrations (1 total) - Salesforce Platform ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Call Centre Software](https://www.softwareadvice.co.uk/directory/4588/call-center/software) ## Related Categories - [Call Centre Software](https://www.softwareadvice.co.uk/directory/4588/call-center/software) - [Field Service Management Software](https://www.softwareadvice.co.uk/directory/4540/field-service/software) - [Augmented Reality Software](https://www.softwareadvice.co.uk/directory/4248/augmented-reality/software) - [Pest Control Software](https://www.softwareadvice.co.uk/directory/512/pest-control/software) - [Customer Service Software](https://www.softwareadvice.co.uk/directory/255/customer-service/software) ## Alternatives 1. [Synchroteam](https://www.softwareadvice.co.uk/software/14400/synchroteam) — 4.4/5 (95 reviews) 2. [Freshdesk](https://www.softwareadvice.co.uk/software/110247/freshdesk) — 4.5/5 (3408 reviews) 3. [Jobber](https://www.softwareadvice.co.uk/software/3660/jobber-lawncare) — 4.6/5 (1420 reviews) 4. [QuickBooks Enterprise](https://www.softwareadvice.co.uk/software/49801/qb-enterprise) — 4.5/5 (20613 reviews) 5. [ServiceTitan](https://www.softwareadvice.co.uk/software/155551/servicetitan) — 4.3/5 (325 reviews) ## Reviews ### "My time with Streem" — 5.0/5 > **Shôn** | *16 June 2021* | Construction | Recommendation rating: 10.0/10 > > **Pros**: Ease of use. Having had to deploy Streem out to over 800 people in our organisation, from the highly technical to technophobes, it has been a pleasure to introduce software that simply works, easy to pick up, intuitive and very fast to deploy. > > **Cons**: Really hard to find negatives, getting senior management to understand the value of the software and the customer engagement it delivers. > > Nothing but positive, the level of support working with the team at Streem has been unbelievable, always on hand to help, and happy to listen help us understand how we can further use Streems functionality ----- ### "Great tool during pandemic" — 4.0/5 > **Troy** | *16 October 2021* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: I especially like keeping a video on file of our interactions with customers so that I can share this with my employees prior to them going out on the job. > > **Cons**: It doesn't always work 100% of the time for every customer. Some customers are a little apprehensive about clicking on the items that they have to click in order to make the program work from there end. > > Absolutely, one of the best things I've ever done for the business\! As a business owner, I am not that interested in running around in a truck and quoting jobs all day but it's very easy for me to schedule four or five virtual calls from 5 to 7 and get those knocked out and send a quote to my customers and then all they have to do is hit approve and we just made money without having to go to the customer's house directly, I didn't pay anyone, no gas or wear and tear on the truck, and we are not out there getting or spreading disease. ----- ### "Great concept, execution and support need work" — 2.0/5 > **Cristal** | *11 May 2019* | Consumer Services | Recommendation rating: 5.0/10 > > **Pros**: I liked that you were able to keep history of the contact and video sessions, and also that you could take pictures by getting a screenshot > > **Cons**: It feels like one of those software program that isn't at it's prime yet, it's very finicky, would love to see how it works in the future once it's developed more. ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/322074/streem) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data