About ActiveCollab

ActiveCollab is a project management solution for creative professionals. It offers cloud-based subscription plans or a self-hosting license. Projects are split into tasks and subtasks. Tasks can be filtered by the due date, assigned users, or custom labels. Dependencies between the tasks can be set, so there’s always an exact order of tasks. Automatic rescheduling allows for the child tasks to follow the change made to the parent task automatically. Tasks can be viewed as a timeline (with shown dependencies), a kanban board, a calendar, or a list. Users can track time and budget spent on each task, set hourly rates, send invoices directly from a project, and export reports. Automatic reminders for clients can be set when payments are overdue. ActiveCollab offers a platform where all the communication (comments, discussions, reactions, in-app chat), projects, tasks and files are centralized. Support is provided online and via email. Monthly, yearly and one-time price plans are available.
ActiveCollab Software - ActiveCollab Workload is a visual resource management tool built for agencies and creative professionals
ActiveCollab Software - Multiple task views currently showing a Kanban view of the tasklists and tasks
ActiveCollab Software - Everyone’s availability at a glance
ActiveCollab Software - My work with tasklists and tasks with high priority options, assignees, due dates and task dependencies
ActiveCollab Software - Calendar view with task dependencies
ActiveCollab video
ActiveCollab Software - ActiveCollab Workload is a visual resource management tool built for agencies and creative professionals - thumbnail
ActiveCollab Software - Multiple task views currently showing a Kanban view of the tasklists and tasks - thumbnail
ActiveCollab Software - Everyone’s availability at a glance - thumbnail
ActiveCollab Software - My work with tasklists and tasks with high priority options, assignees, due dates and task dependencies - thumbnail
ActiveCollab Software - Calendar view with task dependencies - thumbnail

ActiveCollab pricing

ActiveCollab does not have a free version but does offer a free trial. ActiveCollab paid version starts at US$3.67/month.

Starting Price:
US$3.67/month
Free Version:
No
Free trial:
Yes

Alternatives to ActiveCollab

ActiveCollab Reviews for UK Users

Feature rating

Value for Money
4.5
Functionality
4.2
Ease of Use
4.5
Customer Support
4.4
5 reviews of 401 View all reviews
Sinoun
Sinoun
  • Industry: Internet
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 12/12/2018

Great, but a lot of improvements can be made.

Overall, I like ActiveCollab, but I want to so bad love it more. There is a lot of potential with AC and room for improvement, and I really hope they listen to people's suggestions and needs! Either way, I do highly recommend ActiveCollab, especially if you're a web designer like me who manages hundreds of sites.

Pros

Before I decided to go with ActiveCollab a few years ago, I researched and tried all the project management softwares I could find. I ended up going with ActiveCollab for a number of reasons.

One, their interface is simple, practical, and easy on the eye. I found other project management softwares trying to hard and it essentially complicated simple things. Also, I loved how my projects can be displayed and searched. I know this sounds trivial, but when you manage hundreds of projects (websites), I need an interface that works for me. Their interface works perfectly for someone with my needs. I constantly have to go back and forth on so many notes for projects and ActiveCollab has made it user-friendly for me to do this.

Second, ActiveCollab had awesome customer service when I had any issues or questions. This was a big plus because I then knew I was in good hands.

Third, they had some add-ons other softwares didn't have so it was nice to have features I wanted to use all in one place, like time tracking and invoicing.

Fourth, it was reasonably priced.

Cons

While I went with ActiveCollab, I am still frustrated with some of their features:

One, I use notes A LOT. Their notes interface design looks like something from the 90's.

Two, while they have the invoicing option available, it's sub-par. There are a lot of things they can improve with their invoicing. I wish I could use it, but it's just very limited. An example of a limitation is that you can't even enter or send an invoice without "inviting" the client to join ActiveCollab. I tried testing an invoice by putting an email manually because they claimed you could, but nothing gets sent, unless I "invite" someone into my account. This is silly. Another issue I have with the invoicing is that it shows "Active Collab" as the sender and you do NOT have the option to change this. Kinda stupid.

Three, you only have a measly 3 ways to categorize or filter projects: Client, Category, and Label. This can be very limiting depending on what you're doing.

Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
3
Customer Support
0

4
Reviewed on 21/07/2020

Simple and extensive

It was very good to us during 6 years.

Pros

Web used Active Collab during several years in our servers. The database structure is very simple and allow us to create dashboards with user data.

Cons

Lack of features like kanban and of user interface improvements during updates

Alternatives Considered

Redmine , Jira and Basecamp

Reasons for Choosing ActiveCollab

Jira was so complicated and hard do mantain. I'm talking about 2009

Switched From

Redmine , Jira and Basecamp

Reasons for Switching to ActiveCollab

Price and simples maintenance
Verified Reviewer
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
2
Features
3
Ease of Use
3
Customer Support
2

3
Reviewed on 15/04/2021

Good choice for a basic project management tool but lacking when compared to Basecamp

ActivaCollab is still at the initial stage in terms of features even though they have been in the market for a couple of years. It serves our initial purpose of tasking team mates and tracking task conversation and progress but not more than that. Based on that, our usage is limited to basic tasking and we are considering and exploring migrating to a different system.

Pros

Onboarding is easy, interface is easy to use and understanding. It's also one of the cheapest option in the market. For features that are not available, the ActiveCollab team is keen to consider adding that feature though during our usage, we didn't really see the feature being rolled out.

Cons

I used to use Basecamp and when compared, there are a lot of features that are lacking in ActiveCollab such as being able to create a Gantt timeline, quite messy grouping of projects on the main home page, not able to add vendors (only can add clients, yet we do not use ActiveCollab to collaborate with clients). As a project management tool, we also would like to see how we can gauge the workload of each team mate and if each team mate might be overload within the day or week, this function at the moment is not available. Completed tasked are being archived and under archived, the completed tasks are not organised according to task list. Some features such as invoicing and budget management cannot be adopted by finance team as they uses a more advanced thou legacy system which includes a whole lot of other functions on top of merely invoicing.

Response from Active Collab

Appreciate the detailed feedback shared! We would recommend you to reach to our support teams to schedule a Calendly meet as we might have some workaround options to share with you that might help organising your work.

Replied 13/07/2021
Linda
  • Industry: Higher Education
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4

4
Reviewed on 26/11/2020

Flexible, easy to use system

We have been using AC for five years to manage projects in an in-house marketing and communications team. Overall, we've been able to adapt the system to our needs. AC makes it easy to stay out of email for day-to-day tasks like assigning work, reviewing work, checking on project status, etc.

Pros

Being able to:
- upload images and files into task discussion threads to facilitate easy review of work
- easily add and archive users
- run reports at the task, project, client, and user levels

Cons

- No integration with Microsoft Teams.
- Limited ability to manage user groups or fine-tune user permissions.
Most needed feature:
- The ability to mark notifications "unread" or "priority".

Malcolm
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 09/03/2022

Not Just Project Management! Superior Time Tracking and Reporting for Clients Too!

Pros

Time tracking. It's wonderful. We are able to track our time down to the specific task within projects. We can also label each project by client and bill clients based on the time we've specifically tracked for each task and project. All of this tracking also allows for reporting to our clients - down to being able to let them know how much time was spent on each task. Customer service is also amazing. One of our team members has made suggestions for new/alternate features/revised functionality, and things were updated fairly quickly! So good. Thank you!

Cons

I'd love to see the organization of the projects in a different way. Organized instead by client on the main page. The main page is otherwise less organized than I need it to be.

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