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About Pipedrive
Pipedrive is a web-based sales CRM software that helps sales teams of all sizes and industries close more deals. Used by over 100,000 companies, Pipedrive lets salespeople, business owners and everyone in between focus on selling with its customizable sales pipelines, real-time insights and powerful AI features.
Pipedrive’s simple interface empowers salespeople to streamline workflows and unite their tasks in one workspace. And with AI-powered tools that offer personalized sales tips, winning and renewing deals has never been easier.
Pipedrive pricing
Pipedrive does not have a free version but does offer a free trial. Pipedrive paid version starts at US$14.00/month.
Starting Price:
US$14.00/month
See pricing details
Free Version:
No
Free trial:
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Pipedrive Reviews for UK Users
Feature rating
5 reviews of 3,034
View all reviews
Igor
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
5
Reviewed on 24/05/2024
Great Starter CRM for New Users
Pros
Very easy to enter new contacts into the system, or to do a bulk import. Very Easy to search for contacts via the search query, including custom fields. You can select multiple contacts at the same time and edit their information in a multiselect format. Very easy to create custom columns that will enable you to organise the information that you need.
Cons
Not the best with organising tasks automatically or checking for overlapping tasks.They do not have a lead generation tool in the form of a lead capture technology or widget.Does not have an email marketing integration like more modern Real Estate CRM's
Response from Pipedrive
Igor, we truly appreciate your comments! Thank you
Replied 12/06/2024
Calum
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 1-5 months
-
Review Source
4
Reviewed on 06/01/2025
Fulfills my needs, 90% of everything is there and Works Great
Very easy to get going with the must have features.
Pros
Does everything I need without having to do massive amounts of configurations.
Great UI/UX, Fast and intuitive.
Data can be in easily managed in bulk and exported and imported back in.
Automation Tools and Integrations with Make.com, Zapier are relatively easy to setup
Smart Documents, great inclusion considering the alternatives out there are priced so high.
Email Integration is pretty solid, if you team are able to be transparent adds a lot of clarity to deals/organisations.
Cons
Missing some customisation features which could help with business rules you want your users to follow or understand.
Not all data is easily accessed via API or Excel.
Price, Product models to simplistic for my particular use cases.
Reasons for Choosing Pipedrive
Slow, Poor UI, Required much more configuration to get the basics.Switched From
Salesforce Sales CloudReasons for Switching to Pipedrive
Easy of use, Price, Feature set and IntergrationsResponse from Pipedrive
Hello Calum,
We appreciate your feedback!
Best regards,
Pipedrive Team
Replied 14/01/2025
Brandon
- Industry: Transportation/Trucking/Railroad
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
2
Reviewed on 22/11/2024
Basic Note Taking
The experience is really bland. I would consider this an oversided note taking platform. Way to many free options that are better.
Pros
It is a resource for basic information gathering.
Cons
It is not designed for complex data entry. Outside of text, there is no way to creatre formulas to help make the date compute beyond typed text.
Response from Pipedrive
Hello, Brandon,
Thank you for sharing your thoughts!
We appreciate your feedback regarding the platform. We’re always looking to improve and will consider your comments as we work on enhancing the platform.
If you’re looking for specific features, feel free to reach out to our team, and we’d be happy to discuss your needs.
Kind regards,
Pipedrive Team
Replied 06/12/2024
Josh
- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
4
Reviewed on 17/10/2024
CRM Built for Long Term Use
A definitely leap in use cases from the previous CRM I was using. Being able to integrate with my Google Calendar for tasks/events, and entering in a number of custom fields that I can filter by is very useful.
Pros
There are many ways to customize and complete tasks that can be set for each user. I can grow with the service, upgrading to higher tiers for more tools.
Cons
All the customization can make it difficult to decide how to best implement the services across the company. The base tier restricts the use of certain tools that would be extremely beneficial to a small start up, such as automated cadence emails.
Alternatives Considered
Salesforce Sales CloudReasons for Choosing Pipedrive
PipeDrive is a more robust CRM than LessAnnoying. It allows for much more customization and room for growth.Switched From
Less Annoying CRMReasons for Switching to Pipedrive
Salesforce is too complex for where my business is currently at. It would be too cumbersome to teach to a small business with tools that aren't necessary yet and not worth the price.Response from Pipedrive
Thank you for your feedback!
Replied 08/11/2024
Peter
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
4
Reviewed on 28/11/2024
Pipedrive user experience
I use pipedrive from a client onboarding point of view. This means I need to follow up with potental leads as they progress through the sales pipeline which eventuates with them being a customer. The ultimate goal is to have them onboarded as a customer. I like the fact that every correspondence is tracked including outlook emails. This means anyone associated with the client can visit one central point in Pipedrive and get a clear visibility of the status of the project.
Pros
Ease of use ......... Easy to progress names from Lead to Customer
Cons
Nothing from a sales point of view It gives clear visibility of the status of the client .
Response from Pipedrive
Hello, Peter,
Thank you for your feedback!
We’re glad Pipedrive is helping you manage client progress and track correspondence effectively. We appreciate your insights and are always working to improve the experience.
If you need any assistance, feel free to reach out.
Kind regards,
Pipedrive Team
Replied 06/12/2024
