--- description: Review of Voicespin Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Voicespin | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Call Centre Software](/directory/4588/call-center/software) > [Voicespin](/software/321083/conversation-analyzer) # Voicespin Canonical: https://www.softwareadvice.co.uk/software/321083/conversation-analyzer > VoiceSpin is a sales-oriented cloud-based AI contact center software provider offering a range of solutions for SMBs and large-scale enterprises, helping them manage their inbound and outbound communications, reach out to more leads faster, and turn more conversations into sales conversions. With VoiceSpin, teams can acquire international local numbers from various countries to expand the global reach. An AI-based auto dialer enables sales team to make thousands of outbound calls with minimal human input, while an intelligent lead and agent scoring and matching system ensures leads are always routed to the best-fitting agents to maximize sales conversions. VoiceSpin’s robust VoIP call center software can also streamline inbound call handling with features, such as IVR, advanced call routing, inbound call queues, queue callbacks, real-time dashboards, and customizable reporting and analytics. Integrations with the leading CRM systems, such as Zoho, Salesforce, HubSpot, and Pipedrive, will automate agent workflows and provide agents with more context for delivering more personalized experiences. Companies with more mature needs can additionally take advantage of bulk SMS text messaging, AI speech analyzer, and VoiceSpin messaging that unifies all digital communication channels, including email, chat, WhatsApp, Telegram, and other instant messaging apps and social media platforms into a single interface to optimize omnichannel customer communications. > > Verdict: Rated **4.8/5** by 5 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 5 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Voicespin ## Commercial Context - **Starting Price**: US$40.00 - **Pricing model**: Per User - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile) - **Supported Languages**: Arabic, English, Hebrew, Russian, Ukrainian - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize and 205 more ## Features - AI/Machine Learning - API - Activity Dashboard - Activity Tracking - Alerts/Escalation - Auto-Dialer - Automatic Call Distribution - Automatic Outbound Dialer - Blended Call Centre - CRM - Call Centre Management - Call List Management - Call Logging - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scripting - Call Transfer - Callback Scheduling ## Integrations (15 total) - ActiveCampaign - HubSpot CRM - HubSpot Marketing Hub - HubSpot Sales Hub - Insightly - Keap - Pipedrive - Salesforce Platform - Salesforce Sales Cloud - SugarCRM - Zapier - Zendesk Suite - Zoho CRM - Zoho CRM Plus - monday.com ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Call Centre Software](https://www.softwareadvice.co.uk/directory/4588/call-center/software) ## Related Categories - [Predictive Dialer Software](https://www.softwareadvice.co.uk/directory/1758/predictive-dialer/software) - [Telephony Software](https://www.softwareadvice.co.uk/directory/1710/computer-telephony-integration/software) - [Auto Dialer Software](https://www.softwareadvice.co.uk/directory/1564/auto-dialer/software) - [Conversational AI Platforms](https://www.softwareadvice.co.uk/directory/4010/conversational-ai-comparison/software) - [Call Centre Software](https://www.softwareadvice.co.uk/directory/4588/call-center/software) ## Alternatives 1. [Dialpad](https://www.softwareadvice.co.uk/software/74028/dialpad) — 4.2/5 (562 reviews) 2. [Genesys Cloud CX](https://www.softwareadvice.co.uk/software/323407/pureconnect) — 4.3/5 (262 reviews) 3. [HiperMe\!](https://www.softwareadvice.co.uk/software/416977/hiperme) — 4.8/5 (10 reviews) 4. [Ringover](https://www.softwareadvice.co.uk/software/120988/ringover) — 4.7/5 (868 reviews) 5. [Aircall](https://www.softwareadvice.co.uk/software/77031/aircall) — 4.2/5 (459 reviews) ## Reviews ### "Perfect" — 5.0/5 > **Jeries** | *30 November 2021* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: The fast response from support team and our Account Manager > > **Cons**: Sometimes we have problems with the lines ----- ### "“Lineup” review" — 5.0/5 > **Matan** | *18 December 2022* | Furniture | Recommendation rating: 10.0/10 > > **Pros**: I have been working with voicespin admin softwares for a few years now and I feel very comfortable working with the interface and being able to configure everything myself from extensions to queues and configuring new numbers myself. > > **Cons**: I would love to have an option to download the entire recordings content in bulk and I already know voicespin team were working on such a solution. > > My overall experience with voicespin is absolutely great.I will not replace them for another vendor even if the price was lower. Since I know they care about their costumers which for me is most Important. ----- ### "ok" — 4.0/5 > **Asaf** | *2 December 2021* | Computer Software | Recommendation rating: 5.0/10 > > **Pros**: It works daily. > > **Cons**: Sometimes main servers crushes There is no Emergency plan Cannot divert calls to another phone when there is a crisis ----- ### "Voicespin review" — 5.0/5 > **Igal** | *30 November 2021* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: Great service, great support, quality calls and willingness to answer the client needs. > > **Cons**: As far as my usage of the system i had no cons. ----- ### "Great service and support" — 5.0/5 > **Ben** | *2 January 2023* | Marketing & Advertising | Recommendation rating: 9.0/10 > > **Pros**: overall great service, our account manager \[sensitive content hidden\] always there to help resolve any issue we may have. > > **Cons**: support response time can be improved, no web chat on site. ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/321083/conversation-analyzer) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data