4.3
Overall rating
Reviews

4.3
Overall rating
Reviews

About Cin7 Omni

Cin7 Omni is a highly configurable inventory management and order management solution with built-in EDI and integrations to all the popular ecommerce platforms, marketplaces, and 3PLs. It's best-in-class for all combinations of B2B and D2C sales channels, warehouses, shipping, and fulfillment. Cin7 Omni provides exceptional automations, workflows, reports, and analysis to enable brands, retailers, and wholesalers to operate efficiently as they scale and efficiently match demand to supply. The solution is ideal for retailers selling products such as fashion and apparel, flooring, furniture, electronics and appliances.
Cin7 Omni Software - Cin7 dashboard
Cin7 Omni Software - Cin7 orders dashboard
Cin7 Omni Software - Cin7 mobile device interface
Cin7 Omni Software - Cin7 connections
Cin7 Omni Software - Cin7 sales
Cin7 Omni Software - Cin7 products
Cin7 Omni video
Cin7 Omni Software - Cin7 dashboard - thumbnail
Cin7 Omni Software - Cin7 orders dashboard - thumbnail
Cin7 Omni Software - Cin7 mobile device interface - thumbnail
Cin7 Omni Software - Cin7 connections - thumbnail
Cin7 Omni Software - Cin7 sales - thumbnail

Cin7 Omni pricing

Cin7 Omni does not have a free version but does offer a free trial. Cin7 Omni paid version starts at US$349.00/month.

Starting Price:
US$349.00/month
Free Version:
No
Free trial:
Yes

Alternatives to Cin7 Omni

Cin7 Omni Reviews for UK Users

Feature rating

Value for Money
4.1
Functionality
4.2
Ease of Use
4.2
Customer Support
4.1
5 reviews of 589 View all reviews
Marcos
Marcos
  • Industry: Packaging & Containers
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
4
Customer Support
3

4
Reviewed on 12/07/2022

CIN7 is Great for the Middle Tier company looking to move from small business

CIN7 was easy to implement into our Techstack, When placing orders on CIN7 it was made with ease. But CIN7 only works with small to mid-level businesses. If your company continues to grow, You will grow out of CIN7.

Pros

CIN7 works excellently as a Sales Tool, CRM, and Order Management software when connecting your eCommerce platform. it is excellent for Small businesses looking to get a grip on a more enterprise-level Inventory Management system.

Cons

CIN7 works great for a company not focused on manufacturing and just distribution. Due to CIN7 not being able to Commit stock for Backorders. Also not being able to have a Barcode System is a negative aspect.

Alternatives Considered

Fishbowl, NetSuite and Zoho Desk

Reasons for Choosing Cin7 Omni

Zarmoney was only able to keep inventory, Not locations, and create sales orders.

Switched From

ZarMoney

Reasons for Switching to Cin7 Omni

CIN7 was just the right fit for us at the right time
Kieron
  • Industry: Wholesale
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
4

4
Reviewed on 03/10/2023

CIN7 in the first 6 months

With most software companies such as SAP or Dynamics you would have on-boarding members onsite for a period of time and people on the phone while you transition. I felt that the on-boarding system used by CIN7 is very frustrating, you have to watch several academy videos to teach yourself the system and everything is done by emails that take a while to be answered and zoom calls. If you are stuck and just want to press on you are hindered my the time it takes to get the answers you need or actions in place. That said My on-boarding members are very proactive and knowledgeable and have helped create and manipulate functionality. Overall I am really pleased with the results and the future possibilities now we are using cloud based systems and CIN7. Our day 1 transition to completely move away from our old system went a smooth as can be and by day 2 the business was 95% functioning normally with almost all orders out the door. I take that as a result and look forward to integrating more systems and apps via API in the coming months.

Pros

Moving to a new system is always a worry for a multi currency multi million pound business. I felt the transition from an outdated desktop system was pretty smooth. The import features are excellent and extremely flexible for Customer/Supplier lists, stock,PO's and SO's. The ability to have multiple currency cost pricing on inventory items is excellent. Adding contract and discount pricing to clients on an individual bases works really well. Stock kits or BOM work nicely and the connection to our external accounting package seems solid.

Cons

I feel the WMS side for the warehouse needs more attention. The ability to see more order detail from the order screen is required, the ability to expand an order view from that screen would have been really useful to see what items are on the job as a minimum without having to release to pick to see the order. The packing section does not allow to select multiple orders to the same destination for packing together. Not being able to allocate a supplier bill to multiple PO's without merging them into a single PO.

Reasons for Choosing Cin7 Omni

To become cloud based and more flexible with API integration. The ability to have multi currency costing of products was key as well as serial number and batch tracking.

Switched From

QuickBooks Desktop

Reasons for Switching to Cin7 Omni

Initially I wanted and all in one ERP so everything was managed under one roof. The costs for most of the systems I looked at were expensive annually but mainly for the on-boarding. CIN7 has an extremely competitive monthly cost and the on-boarding was a fraction of the cost.
Michael
  • Industry: Wholesale
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
1
Customer Support
1

1
Reviewed on 07/07/2023

Worst Inventory System - RUN

Run away - please do yourself the favour. It looks great from the outside, which is why we chose it. Spend a bit more money and invest in a good product

Pros

Cin7 Promises to do all the things you need

Cons

Cin7 has bugs throughout the system and the support is non existent to the point you simply cannot run a business using this software. We have had an inventory value difference of $80k that cannot be explained or fixed for over 12 months with zero support.

Alternatives Considered

MYOB Acumatica, NetSuite and SAP Business One

Reasons for Choosing Cin7 Omni

We needed a system that we could rely on and a support system that is existent

Switched From

MYOB Acumatica

Reasons for Switching to Cin7 Omni

Price and Functionality looked great, but the reality on the inside has been a horrible experience.
Brooke
  • Industry: Warehousing
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/07/2024

Brooke - AIR CTI Operations Manager

using other programs i have found CIN7 to be very user friendly

Pros

I liked to easy to use features, Things are set out simplified and its not complex or difficult to work out. The support provided was excellent. I had [sensitive content hidden] for the onbaording process and he was always very helpful

Cons

That your onboarding team are located in India. Made trying to access onboarding help difficult

James
  • Industry: Food Production
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/06/2023

Aman Solanki

Fundamentally changed every single thing that we do with every single order that we process. Has made it so that instead of five people inputting orders and potentially messing up because they were trying to go so quickly while doing other things, they're now freed up for other things!

Pros

Aman Solanki. Honestly, potentially the best help I've ever received for any product. Truly wouldn't be live on Cin7 without him, and I can't give him enough thanks. Knowledgeable without trying to lie about any limitations, insightful on different options I could explore without being over-complicated; everything you could ever want. Truly, truly incredible customer service.

Cons

Tax should be applied to individual items, rather than solely nominal codes / GL accounts - sure, I could create loads of accounts, but would be nice to be able to edit on each product. Also, would be nice if the selection for sales account showed whether it was purchases or sales, and the tax level.

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