--- description: Review of Covetrus Pulse Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Covetrus Pulse | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Veterinary Software](/directory/4327/veterinary/software) > [Covetrus Pulse](/software/31981/evetpractice) # Covetrus Pulse Canonical: https://www.softwareadvice.co.uk/software/31981/evetpractice Page: 1 / 23\ Next: [Next page](https://www.softwareadvice.co.uk/software/31981/evetpractice?page=2) > Covetrus Pulse is a cloud-based veterinary practice management platform built to unify your practice’s workflows, enhance productivity, and let your team spend more time on patient care rather than administrative tasks. Pulse brings together everything your practice needs, from scheduling and medical records to inventory, client communication, and embedded payment processing, into one flexible, connected care environment for increasing efficiency and profitability. It also includes advanced automation and AI features throughout the exam’s journey to improve practice productivity. Key Features \& Capabilities: • AI-Powered Automation: Covetrus Pulse was one of the first veterinary tools to deploy AI to streamline daily tasks. It automates workflows (appointment and service reminders SOAP notes and treatment summaries for later review), enabling veterinarians to reclaim an average of 6 hours per week per DVM\* for more meaningful, clinical work. • Robust Practice Management Core: Appointment scheduling; electronic medical records (EMR); inventory tracking; client \& reminder communication; integrated payment processing; and reporting \& analytics to help identify trends and make data-driven decisions. • Cloud Access \& Flexibility: Because it’s cloud-based, your team can access records and manage workflows from any device, whether in the clinic or remotely. That removes the burden of on-site servers, improves resilience, and supports hybrid or mobile workflows. • Treatment Board \& Visual Workflow: Offers real-time patient status tracking, treatment planning, and resource scheduling in a visually organized layout. Visual alerts help staff quickly see what needs attention, to maintain momentum through each patient’s visit. • Comprehensive Integration Ecosystem: It supports over 250 third-party integrations, including labs, diagnostics, payment systems, insurance, bookkeeping, and inventory management. This means you can use familiar tools or incorporate specialized apps without switching platforms. Benefits: • Streamlined workflows – built-in integrations for seamless practice management, all in one place and accessible anywhere, anytime. • Staff Efficiency – Manage prescriptions, payments, diagnostics, and more within a single system. • Enhance client loyalty – Covetrus Comms integration streamlines client communications with online scheduling, automated reminders, texting, and more. • Built for the future of your practice – Pulse is highly customizable to fit the way your practice operates. Pulse is innovating more than ever with new capabilities like the real-time patient status tracking Treatment Board and Covetrus AI. Make Pulse the backbone of your practice. \* Covetrus internal usage data, 2025. > > Verdict: Rated **4.0/5** by 542 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.0/5** | 542 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 3.6/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Covetrus Software Services - **Location**: Portland, US - **Founded**: 1988 ## Commercial Context - **Pricing model**: Usage Based - **Pricing Details**: Contact Covetrus for more pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Accounting - Activity Dashboard - Appointment Scheduling - Billing & Invoicing - Calendar Management - Charting - Client Management - Communication Management - Confirmations/Reminders - Customer Database - Document Storage - E-Prescribing - Electronic Payments - Electronic Signature - Email Reminders - Imaging and X-rays - Inventory Management - Live Chat - Patient Portal - Patient Records Management ## Integrations (1 total) - Covetrus vRxPro ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Veterinary Software](https://www.softwareadvice.co.uk/directory/4327/veterinary/software) ## Alternatives 1. [DaySmart Vet](https://www.softwareadvice.co.uk/software/356421/DaySmart-Vet) — 4.6/5 (283 reviews) 2. [Instinct Science](https://www.softwareadvice.co.uk/software/319655/instinct-emr) — 4.9/5 (238 reviews) 3. [Shepherd](https://www.softwareadvice.co.uk/software/263143/shepherd) — 4.7/5 (87 reviews) 4. [ezyVet](https://www.softwareadvice.co.uk/software/133723/ezyvet) — 4.6/5 (277 reviews) 5. [Covetrus vRxPro](https://www.softwareadvice.co.uk/software/235609/prescription-management-software) — 4.3/5 (196 reviews) ## Reviews ### "Updated Covetrus Pulse Survey 2026 - Roy Taylor, Sr" — 3.0/5 > **Roy** | *19 March 2026* | Veterinary | Recommendation rating: 5.0/10 > > **Pros**: Client interface and lab functions are still the best and I do like the client communications to some degree. > > **Cons**: Still way too many button clicks in order to get anything done. I don't like that Client Communications, formerly Rapport doesn't go into the Medical Record without intervention. This should be a communication that is easier to put right in the MR. > > Much better than previously stated but I'm still having to figure things out without support. In fact my recent experience with World Pay and our credit card terminals still has me and the two \[sensitive content hidden\] very upset and concerned that we are being told how we must receive credit card payments and the lack of terminal receipts and end of day balancing. We have lost control of OUR business as it pertains to Credit Cards. ----- ### "Highly Recommend" — 5.0/5 > **Kyra** | *24 February 2025* | Veterinary | Recommendation rating: 10.0/10 > > **Pros**: I like that the platform is very customizable. There are certain things that you can do with this system that you cannot do with others. I love that there is a live chat option to get direct and quick support with any issues. Secondly, I like that there is a feature submission option which allows the people who actually use the platform to have a direct hand in new features that could be put into the system. > > **Cons**: The system can be quite complex which is great, but also frustrating when it takes 15 steps to one thing. > > Love it\! So much better than any PMS I've ever used. ----- ### "Bessemer Equine 2" — 4.0/5 > **Lindsay** | *19 March 2026* | Veterinary | Recommendation rating: 6.0/10 > > **Pros**: We do like how accessible the program is out in the field. We are a mobile practice, so we are more often than not stallside when needing to pull up the patient's history. > > **Cons**: The patient search function is not useful. We could type in the first 3-5 letters of a horse's name and it won't show the horse on the list of patients to choose from. When we are in a patient's file, click quick invoicing, it kicks us to the top of the owners list of horses instead of bringing us right to the patient's file we were just in. That gets frustrating. ----- ### "Pulse Review" — 4.0/5 > **Missie** | *28 February 2025* | Veterinary | Recommendation rating: 6.0/10 > > **Pros**: Being able to have all patient and client info available at a quick glance. We came from paper charts for most of it and invoicing off a program > > **Cons**: No internet, no use. Makes it hard to charge people out, put in notes, or even function. Not a fan of the accounting part of it. Just a little confusing but not a big deal. > > We like it for the most part. We've had it a year and still struggle sometimes but we'll figure it out or we call if need be. ----- ### "Converting to Pulse/Paperless" — 4.0/5 > **Jamie** | *19 February 2025* | Veterinary | Recommendation rating: 7.0/10 > > **Pros**: User friendly and has a lot of functionality > > **Cons**: 1. Conversion - pricing/packages/bundles corrupted so a lot of back end work to get ready 2. Not able to round up services/products to a quarter/half dollar/dollar. If I change the price to be an even number it loses the mark-up which is not ideal 3. Not able to add 2 inventory items to one product - have to create packages. This is confusing at cash out because team can see product, inventory and package. Hard to know which to choose. 4. The fact that inventory and service show when you have to create packages. > > The onboarding team (\[sensitive content hidden\] ) have been so helpful, responsive and understanding. I feel supported as we take on the new PIMS and going paperless at the same time. ----- Page: 1 / 23\ Next: [Next page](https://www.softwareadvice.co.uk/software/31981/evetpractice?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/31981/evetpractice) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data