--- description: Review of Support.cc Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Support.cc | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Service Desk Software](/directory/4256/service-desk/software) > [Support.cc](/software/318352/support-cc) # Support.cc Canonical: https://www.softwareadvice.co.uk/software/318352/support-cc > Support.cc is a cloud-based ticketing system that assists small and medium-sized enterprises in providing customer support. Users can handle client interactions, inquiries, issues, feedback, and surveys on the platform. It allows businesses to manage customer discussions across email, phone, chat, social media, and instant messaging, boost agent efficiency with smart automation, offer self-service and branded help centers, and measure critical performance indicators. > > Verdict: Rated **5.0/5** by 3 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 3 Reviews | | Ease of Use | 5.0/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 5.0/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: 500apps - **Founded**: 2019 ## Commercial Context - **Starting Price**: US$14.99 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Get 50 apps with Support.cc at Just $14.99 - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) - **Supported Languages**: Brazilian Portuguese, English, European Portuguese, French, German, Italian, Portuguese, Spanish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Analytics - Automated Routing - Chatbot - Customer Communication - Customer Database - Customer Support - Customisable Branding - Customisable Reports - Customisable Templates - Customizable Fields - Email Management - Email Templates - Feedback Management - Help Desk Management - Knowledge Base Management ## Integrations (5 total) - Amazon SES - Brevo - Gmail - Mailjet - SMTP ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Service Desk Software](https://www.softwareadvice.co.uk/directory/4256/service-desk/software) ## Related Categories - [Service Desk Software](https://www.softwareadvice.co.uk/directory/4256/service-desk/software) - [Help Desk Software](https://www.softwareadvice.co.uk/directory/4160/help-desk/software) - [Customer Support Software](https://www.softwareadvice.co.uk/directory/4658/customer-support/software) - [Customer Communications Management Software](https://www.softwareadvice.co.uk/directory/4742/customer-communications-mngt/software) - [Customer Service Software](https://www.softwareadvice.co.uk/directory/255/customer-service/software) ## Alternatives 1. [LiveAgent](https://www.softwareadvice.co.uk/software/109980/liveagent) — 4.7/5 (1753 reviews) 2. [Freshdesk](https://www.softwareadvice.co.uk/software/110247/freshdesk) — 4.5/5 (3409 reviews) 3. [Zendesk Suite](https://www.softwareadvice.co.uk/software/26892/zendesk-talk) — 4.4/5 (4072 reviews) 4. [Zoho Desk](https://www.softwareadvice.co.uk/software/393877/zoho-desk) — 4.5/5 (2211 reviews) 5. [Intercom](https://www.softwareadvice.co.uk/software/378292/intercom) — 4.5/5 (1131 reviews) ## Reviews ### "Value for money" — 5.0/5 > **Nikhil Kumar** | *4 October 2022* | Internet | Recommendation rating: 10.0/10 > > **Pros**: I got to know about support.cc from linkedin. I used a free account which was very easy, It helps me with different features like ticket management, contact management and CRM app integration. I recommend using it for your business > > **Cons**: All looks good for the price it is best in market ----- ### "Review of Support.cc" — 5.0/5 > **Rishu** | *4 October 2022* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: I got to know about support.cc from my business friend. I signed up for a free account and it was set up in minutes. It provides all the features like ticket management, contact management and CRM app integration for your business needs. I recommend using it for your business > > **Cons**: Nothing to dislike. Every feature is very good and user friendly. > > It is very good ----- ### "Helped my Business to grow" — 5.0/5 > **Verified Reviewer** | *4 October 2022* | Arts & Crafts | Recommendation rating: 9.0/10 > > **Pros**: We have used the support.cc app for free for 14 Days before subscription. The features are very user friendly and helped the business to grow. We use canned messages and group management options in the app. The price is unbelievably low, 500apps offers all 50 apps for just $14.99. I strongly recommend this app for business growth > > **Cons**: Nothing found so far, may be I’ll write after few more months usage ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/318352/support-cc) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data