--- description: Review of Survicate Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Survicate | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [NPS Software](/directory/4116/nps/software) > [Survicate](/software/31821/survicate) # Survicate Canonical: https://www.softwareadvice.co.uk/software/31821/survicate Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.co.uk/software/31821/survicate?page=2) > Survicate is the complete customer feedback platform that helps you gather continuous insights at scale and act on them with confidence. With advanced analysis tools, AI-powered insights, and 360-view customizable dashboards, Survicate helps you turn raw feedback into actionable strategies that boost customer satisfaction, reduce churn, refine products, and sharpen marketing efforts. Connect Survicate seamlessly with various native integrations and act on the collected insights instantly. Key features include: - Run highly targeted surveys via email, link, website, in-product, and mobile apps - Connect 40+ native integrations, like HubSpot, Braze, Slack, Salesforce, and more - Visualize real-time data with customizable Dashboards \& widgets - Analyze \& categorize feedback \& sentiment faster with the AI-powered Insights Hub - Instantly uncover trends and customer needs with the Research Assistant AI chat - Collect feedback in multiple languages to automatically reach a global audience Common use cases include: - Identify feature requests, uncover usability issues, and validate ideas directly with users. Prioritize roadmaps based on real feedback gathered via in-product, mobile, and web surveys. - Run post-interaction CSAT and NPS® surveys to understand customer satisfaction and improve performance. Spot detractors early and respond before they churn. - Collect insights to improve messaging, conversion, and brand positioning. Test landing page effectiveness or campaign recall with targeted surveys \& analyze results quickly with AI. Then, connect with 40+ native integrations to automate workflows \& personalize communications effortlessly. - Understand user experience inside mobile \& web apps. Catch negative feedback before it hits review sites by triggering contextual surveys based on app behavior​​. Aggregate reviews from external sites and easily categorize, extract insights, and analyze with AI. - Reach audiences in multiple languages through multilingual surveys with personalized logic. Capture consistent feedback globally while centralizing data for efficient analysis. - Use the AI-powered Research Assistant to summarize qualitative responses and trends at scale. Run continuous research with targeted surveys and surface unexpected insights through the Insights Hub​. > > Verdict: Rated **4.6/5** by 99 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 99 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Survicate - **Location**: Warsaw, Poland - **Founded**: 2013 ## Commercial Context - **Starting Price**: US$0.00 - **Pricing model**: Other (Free version available) (Free Trial) - **Pricing Details**: Survicate offers flexible plans for every stage of growth—starting with a Free plan (25 responses/month) ideal for beginners, and moving to Starter ($79/month) for short-term projects and basic AI-driven insights. The Growth plan ($49/month billed annually) unlocks unlimited active surveys, multilingual targeting, AI sentiment analysis, and team collaboration features, while Volume (from $299/month) and Pro (from $299/month) plans support high-volume, multi-channel feedback with deep targeting, mobile SDKs, dashboards, and advanced integrations. Enterprise plan (from $499/month) delivers full platform access, premium compliance like HIPAA, dedicated success management, and white-glove onboarding for organizations needing scalable, secure feedback operations. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, Polish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - A/B Testing - API - Access Controls/Permissions - Advocate Management - Alerts/Notifications - Anonymous Feedback - CRM - CSAT Survey Structure - Campaign Management - Conditional Logic - Continuous Feedback - Conversion Tracking - Customer Engagement - Customer Experience Management - Customer Segmentation - Customisable Branding - Customisable Questions - Customisable Reports - Customisable Templates - Customizable Fields ## Integrations (68 total) - AWeber - ActiveCampaign - Agile CRM - Airtable - Amplitude - Braze - Calendly - Campaign Monitor by Marigold - Close - Coda - Constant Contact - Copper - Customer.io - Drift - Drip ... and 53 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [NPS Software](https://www.softwareadvice.co.uk/directory/4116/nps/software) ## Related Categories - [Forms Automation Software](https://www.softwareadvice.co.uk/directory/4223/forms-automation/software) - [Customer Success Software](https://www.softwareadvice.co.uk/directory/4628/customer-success/software) - [Customer Engagement Software](https://www.softwareadvice.co.uk/directory/508/customer-engagement/software) - [Personalisation Software](https://www.softwareadvice.co.uk/directory/4276/personalization/software) - [Survey Software](https://www.softwareadvice.co.uk/directory/4503/survey/software) ## Alternatives 1. [SurveyMonkey](https://www.softwareadvice.co.uk/software/157864/surveymonkey) — 4.6/5 (10426 reviews) 2. [Jotform](https://www.softwareadvice.co.uk/software/433821/jotform) — 4.7/5 (2794 reviews) 3. [QuestionPro](https://www.softwareadvice.co.uk/software/153082/questionpro) — 4.8/5 (522 reviews) 4. [Microsoft Forms](https://www.softwareadvice.co.uk/software/402350/microsoft-forms) — 4.6/5 (320 reviews) 5. [Connecteam](https://www.softwareadvice.co.uk/software/109560/connecteam) — 4.6/5 (5058 reviews) ## Reviews ### "10/10 for Survicate" — 5.0/5 > **Charlotte** | *11 September 2024* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: We've been using Survicate for just over 3 months, and have been overly impressed with the entire platform. It's straightforward to set up and sync/integrate with any CRM. I love the ease of being able to send ad-hoc surveys out at different touchpoints of our Customer Journey. The dashboard is straightforward to navigate, and the reporting tool is ace. > > **Cons**: I haven't come across anything that I've not been happy with or found a workaround for. > > We've had a really positive experience and I would highly recommend. The help-centre is informative and when I've needed to contact the support team, they've always been quick to respond and super helpful. ----- ### "Survicate is the best survey app we've integrated with Salesforce" — 5.0/5 > **Belle** | *5 January 2026* | Human Resources | Recommendation rating: 10.0/10 > > **Pros**: Survicate's user interface is easy to configure and very intuitive compared to the previous survey apps we were using. It is also not expensive. It integrates seamlessly with our CRM. Also, their customer support is superb\! I have the best experience with their tech support who was knowledgeable and got my issue fixed in a jiffy. > > **Cons**: We were new to the app, so it took us a few moments to get things up. However, their support team was very easy to contact which made our transition to their app very convenient. > > I love the survey builder, very easy to use. Templates are also available that help make our process efficient. I also love how easy it is to navigate the platform. Reports and analytics help us analyze our survey data. ----- ### "Rapid survey deployment for continuous discovery but needing some more basic capabilities to make it truly self service" — 3.0/5 > **Ben** | *12 September 2024* | Information Services | Recommendation rating: 6.0/10 > > **Pros**: Relatively easy to use ability to set up survey logic for more complex surveys A decent set of integrations to connect to platform Responsive support team > > **Cons**: Inability to orchestrate or prioritize survey delivery in product. Inability to see available event based triggers within survicate for targeting inability to predict traffic based on segmentation and triggers > > Have enjoyed being able to rapidly set up and deploy surveys within the product. ----- ### "Survicate checked all of our boxes" — 5.0/5 > **Maddy** | *21 November 2024* | Human Resources | Recommendation rating: 10.0/10 > > **Pros**: The ease of use and capacity for customization. The support team is very responsive. We also appreciated that there were no limits to the number of surveys we could create, only the total responses, which allowed us to use the platform for several projects. > > **Cons**: Not much to dislike, to be honest. We had 0 pain points with Survicate once it was up and running and integrated into our systems. > > We had a wonderful experience with Survicate from start to finish. We really enjoyed the customization and ability to record partial responses. Being able to gather this kind of data and make it easy and fun for clients to provide feedback had a huge impact on our user experience and product journeys and roadmap plans. We were able to easily connect data to our Salesforce account as well as download reports directly from the website. There were also improvements and new features added regularly and the new insights feature is a wonderful addition to the platform. I truly have nothing negative things to say about the Survicate program and our experience. ----- ### "Easy-to-use templates and excellent customer support" — 5.0/5 > **Pauline** | *30 October 2025* | Hospitality | Recommendation rating: 9.0/10 > > **Pros**: Survicate makes survey creation incredibly easy. I appreciate the intuitive design, pre-set templates, and ready-to-use question ideas that save time while keeping surveys professional-looking. > > **Cons**: The platform is a bit pricey for occasional use. Since we don’t run surveys every month, keeping a full-year subscription doesn’t make financial sense, so we subscribe only when needed. ----- Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.co.uk/software/31821/survicate?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/31821/survicate) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data