--- description: Review of Prompt Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Prompt | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Medical Software](/directory/4/practice-management-software/software) > [Prompt](/software/316328/prompt) # Prompt Canonical: https://www.softwareadvice.co.uk/software/316328/prompt Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.uk/software/316328/prompt?page=2) > Prompt is the leading AI-powered EMR and practice management platform for physical therapy, occupational therapy, chiropractic clinics, and other rehab therapy practices. Designed to replace outdated PT EMR, OT EMR, and chiropractic EMR systems, Prompt unifies documentation, scheduling, billing, patient engagement, and analytics into one fully integrated workflow engine. Rehab therapy organizations switching from legacy EMRs routinely see strong, measurable improvements, including 20–25 additional visits per provider per month and 1 full day faster documentation sign off, helping clinics boost productivity, reduce burnout, and improve financial performance. Core Capabilities: -AI-Powered EMR + Practice Management: A unified platform for PT, OT, and chiropractic documentation, scheduling, billing, and compliance—optimized specifically for rehab therapy practices. -AI Documentation Assistance: Speeds up PT, OT, and chiropractic documentation, improves accuracy, and reduces after-hours workloads. -Coding Intelligence \& Revenue Optimization: Real-time coding support increases functional CPT usage for physical therapy, occupational therapy, and chiropractic services while strengthening revenue integrity. -Patient Engagement \& Outcomes Tracking: Digital intake, automated reminders, and outcomes tools that improve patient satisfaction and visit adherence across PT, OT, and chiropractic clinics. -Advanced Analytics \& Operational Insights: Real-time reporting on productivity, financial performance, documentation compliance, and provider behavior for multi-specialty rehab therapy organizations. Why Practices Choose Prompt: -Productivity Gains: 92% of documentation completed during work hours and up to 69% faster note finalization. -Clinics switching from older PT/OT/Chiro EMRs see 20–25 more visits per provider per month. -Revenue Growth \& Coding Performance: Up to 20% increase in functional CPT code usage resulting in $6–9K per clinician per year in recaptured revenue, plus an average lift of 12 percentage points in functional CPT usage after transitioning to Prompt. -Clinician Experience \& Retention: 45% fewer notes completed after hours, documentation completed one full day sooner on average, and many groups experience 35% lower provider churn. -Compliance \& Risk Reduction: Real-time compliance scoring and documentation transparency. Clinics improve audit scores by 4 points within 90 days. -All-in-One Efficiency: Eliminates the need for multiple disconnected PT EMR systems, OT note-taking tools, chiropractic billing software, and other standalone platforms. Supports single-location clinics and multi-site organizations with scalable, modern infrastructure. -Prompt isn’t just an EMR—it’s the AI-powered operating system for the future of physical therapy, occupational therapy, and chiropractic care. > > Verdict: Rated **4.8/5** by 51 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 51 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Prompt Therapy Solutions ## Commercial Context - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Please contact Prompt Health for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Activity Dashboard - Automated Scheduling - Billing & Invoicing - Calendar Management - Charting - Claims Management - Communication Management - Customisable Forms - Customisable Reports - Customisable Templates - E-Prescribing - EMR/EHR - Electronic Payments - For Physical Therapy - HIPAA Compliant - Insurance Eligibility Verification - Live Chat - Medical Billing - Multi-Location ## Support Options - Email/Help Desk - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [Medical Software](https://www.softwareadvice.co.uk/directory/4/practice-management-software/software) ## Related Categories - [Medical Software](https://www.softwareadvice.co.uk/directory/4/practice-management-software/software) - [Physical Therapy Software](https://www.softwareadvice.co.uk/directory/116/physical-therapy-software/software) - [Patient Scheduling Software](https://www.softwareadvice.co.uk/directory/4470/patient-scheduling/software) - [Electronic Medical Records Software](https://www.softwareadvice.co.uk/directory/8/electronic-medical-record-software/software) ## Alternatives 1. [Fusion](https://www.softwareadvice.co.uk/software/395326/fusion-web-clinic) — 4.3/5 (708 reviews) 2. [WebPT](https://www.softwareadvice.co.uk/software/1886/webpt-emr) — 4.2/5 (479 reviews) 3. [SPRY](https://www.softwareadvice.co.uk/software/379410/spry) — 4.8/5 (48 reviews) 4. [Nookal](https://www.softwareadvice.co.uk/software/364897/nookal) — 4.6/5 (89 reviews) 5. [OptimisPT](https://www.softwareadvice.co.uk/software/2298/optimiscorp) — 4.5/5 (62 reviews) ## Reviews ### "Exceeded my expectations in a really positive way\!" — 5.0/5 > **James** | *13 December 2025* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Intuitive user experience, integrated technology such as the AI sidekick tool, and really effective and responsive support staff. Implementation is really seamless, and their onboarding team has really thought of everything. I use this software daily and I've had a really great experience with this so far. They also have a lot of good partners for integrating features such as faxing, merchant processors, RTM features, and home exercise program softwares. > > **Cons**: The onboarding process is extremely thorough, and for a small business owner that runs a solo practice, it can be very daunting. Cash-based billing features still need to be developed to make it easier for practices that are not billing insurance. Last thing I would say is that I would love other options to integrate with merchant processors. They only allow for one vendor at this time. > > It's a fantastic all-in-one solution that helps the clinician and business owner succeed. Great support. Awesome features. Intelligent integration of AI services that went above my expectations. Would recommend to (mostly) everyone. ----- ### "Prompt Review" — 4.0/5 > **Felicia** | *8 May 2025* | Medical Practice | Recommendation rating: 8.0/10 > > **Pros**: Prompt is very user friendly, and has been an easy system to train new staff on. I like that it's web based and can access from anywhere. Love the option to download reports or have a quick view. The Prompt team is always quick to respond and help out with any feature requests. > > **Cons**: The system sometimes lags after an update is made. Normally, any issues get resolved pretty quickly. > > I've had a positive experience with Prompt so far. I enjoy that there is multiple ways to do similar tasks ----- ### "Effortless Scheduling and Documentation with Prompt." — 5.0/5 > **Ann** | *3 March 2026* | Outsourcing/Offshoring | Recommendation rating: 9.0/10 > > **Pros**: What I liked most about Prompt is its intuitive interface and how easily it streamlines scheduling, billing, and documentation, saving time for clinics. > > **Cons**: WhatI dislike about Prompt is occasional lag, a slight learning curve for new staff, and some features needing extra setup. ----- ### "Not a fan of Prompt wouldn't recommend them" — 2.0/5 > **Nicole** | *16 July 2025* | Medical Practice | Recommendation rating: 1.0/10 > > **Pros**: There are nice features with prompt, the billing feature is usually pretty easy and straight forward. > > **Cons**: It's way overpriced for what it is. Most of the features cost extra so you will pay an astronomical amount to get it to do all the things you'd want in an EMR. Customer service is horrible, multiple people reply to the email so you never really get an answer to the initial problem, response are delayed and you can usually find them online before you get a real answer from their customer service. It's not user friendly, the notes take forever to complete, the AI feature works sometimes but not always so it can take longer. The templates help but it's still a lot of unnecessary clicking to add in all the parts of the evaluation or progress note. It's glitchy, it will log you out randomly and you have to refresh to get the tab opened back up and find your note. ERA enrollment instructions were incorrect, costing time with enrollments. Was told multiple wrong information regarding billing tab use and claim submission. It will reject claims but they aren't actually rejected so you will waste time tracking down that information. It doesn't always attach/remove the signed tag when you attach signed progress notes/POC so those will stay in the unsigned documents tab and you will fax them again if you're not careful thereby increasing your cost to SRfax and annoying your providers with multiples of the same POC. It creates more work than helps. > > I've had a lot of issues with prompt. I wouldn't recommend them for smaller practices. They don't seem to know what they are doing when it comes to smaller clinics or startup clinics and you will waste a lot of time and money. ----- ### "Prompt Review" — 5.0/5 > **Lauren** | *7 May 2025* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: I enjoy the access to Prompt the most - It is very easy to use and having access to this EMR on any server is great. This system is extremely easy to teach/learn and navigate. > > **Cons**: I dislike the amount of updates and how often the system goes down. The Prompt team is very responsive and does their best to fix issues, but this does happen more often than not. > > Overall, Prompt is a very user friendly EMR and I prefer this over previous EMR systems I have used. From an admin standpoint, it is easy to navigate/read and has great reporting systems. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.uk/software/316328/prompt?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/316328/prompt) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data