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description: Review of rater8 Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: rater8 | Reviews, Pricing & Demos - SoftwareAdvice GB
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Breadcrumb: [Home](/) > [Reputation Management Software](/directory/4509/reputation-management/software) > [rater8](/software/313432/rater8)

# rater8

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> rater8 is the industry's leading reputation management solution, designed to help healthcare organizations effortlessly cultivate patient reviews, collect feedback, and drive practice improvement.&#10;&#10;Through integrations with 100+ EHR and practice management systems, rater8 automatically sends review requests via text or email to patients immediately after checkout. Rather than letting patients choose where to leave a review, rater8's algorithm intelligently directs them to the review sites and listings that need the most attention across Google, Healthgrades, Vitals, and more. Healthcare organizations can quickly build a balanced online reputation, soar to the top of search results, and ultimately book more appointments — all without lifting a finger.&#10;&#10;rater8's user-friendly platform allows administrators to monitor and respond to patient reviews from a centralized dashboard. Advanced reporting offers beautiful visualizations for analyzing survey volume, net promoter scores, and star-ratings of providers. Gain better oversight, identify star performers, and improve practice operations. Benchmark and compare performance to peers to drive improvements in patient experience.
> 
> Verdict: Rated **5.0/5** by 182 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 182 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.9/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: rater8

## Commercial Context

- **Starting Price**: US$109.00
- **Pricing model**: Per User (Free version available)
- **Pricing Details**: Monitoring: FREE&#10;raVE Lite: $89/doctor/month&#10;raVE Pro: $109/doctor/month&#10;raVE Pro+: Custom — contact us\!
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- AI/Machine Learning
- Alerts/Notifications
- Customer Experience Management
- Customisable Reports
- Customisable Templates
- Dashboard
- Data Import/Export
- Feedback Management
- HIPAA Compliant
- Monitoring
- Multi-Location
- Negative Feedback Management
- Patient Engagement Software
- Performance Metrics
- Ratings/Reviews
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Reporting & Statistics

## Integrations (42 total)

- Acumen nEHR
- AdvancedMD EHR
- Azalea Health
- CGM webPRACTICE
- CareCloud
- Cerbo
- ChartPath
- ClinixPM
- CureMD
- DrChrono
- ECLIPSE
- EPIC
- Elation
- EyeMD EMR
- Greenway Practice Management

... and 27 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Reputation Management Software](https://www.softwareadvice.co.uk/directory/4509/reputation-management/software)

## Related Categories

- [Reputation Management Software](https://www.softwareadvice.co.uk/directory/4509/reputation-management/software)
- [Patient Engagement Software](https://www.softwareadvice.co.uk/directory/3429/patient-engagement/software)
- [Review Management Software](https://www.softwareadvice.co.uk/directory/4285/review-management/software)

## Alternatives

1. [Trustpilot](https://www.softwareadvice.co.uk/software/364802/trustpilot) — 4.5/5 (1202 reviews)
2. [TrueReview](https://www.softwareadvice.co.uk/software/193489/truereview) — 5.0/5 (150 reviews)
3. [Birdeye](https://www.softwareadvice.co.uk/software/86768/birdeye) — 4.7/5 (702 reviews)
4. [Swell](https://www.softwareadvice.co.uk/software/178288/swell-cx) — 4.6/5 (355 reviews)
5. [Okendo](https://www.softwareadvice.co.uk/software/353128/okendo) — 4.9/5 (223 reviews)

## Reviews

### "Great program\! Your company NEEDS this\!" — 5.0/5

> **Rebekah** | *9 February 2026* | Medical Practice | Recommendation rating: 9.0/10
> 
> **Pros**: I like the ease of access and how user friendly it is. It makes it very easy to navigate and go in and do what I need to do very quickly.
> 
> **Cons**: The only thing I wish was that it had an accessible app to use that would make quickly logging in and doing anything more convenient.
> 
> Overall experience has been a very positive one. This company has helped my company get the reviews we so desperately needed

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### "Outstanding Platform" — 5.0/5

> **Kolbe** | *22 December 2025* | Medical Practice | Recommendation rating: 9.0/10
> 
> **Pros**: Our practice loves that rater8 is very simple to navigate, get stats on how well our practice is doing, automatically sends out reviews to patients and we can easily toggle if we want more surveys from patients or more reviews from patients. The price for rater8's services are very nice when comparing to other companies similar to rater8.
> 
> **Cons**: AI assisted responses could be expanded a little bit. The responses feel like they're pre-generated and not actually AI. Seems to always follow the same pattern (Thanks for high rating \&gt; It's encouraging to receive rating \&gt; our practice strives for excellence).
> 
> My experience with rater8 has been fantastic\! Our providers seem to like it and have no complaints. Seeing updates to the platform is always exciting. Our Team Manager, \[sensitive content hidden\]&#10;, always makes the meetings fun and positive\!

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### "Easy to use\!" — 5.0/5

> **Monica** | *3 November 2023* | Medical Practice | Recommendation rating: 5.0/10
> 
> **Pros**: It is easy to respond to our reviews and generate reports.
> 
> **Cons**: Response time to answer reviews is limited to 30 days. If you can't respond within that timeframe then you won't be able to do so from rater8.
> 
> They have helped grow our ratings for several of our providers, some of which had very low scores prior to utilizing rater8.

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### "Enhancing Patient Care" — 5.0/5

> **Summer** | *25 September 2024* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: I like the management of our reviews. Not only does the integration with our EHR help build our online reputation and cut a clearer picture of operations with internal surveys, but it also helps us manage and correct issues patients may be having in real time, helping us to create a better patient experience.
> 
> **Cons**: I don't have any complaints. Comparatively, similar companies offer addititional marketing tools, which would be great to utilize, but I think Rater8 has perfected what they do by staying focused on reputation building and data collection and that just doesn't compare to other companies.
> 
> I've had a great experience with Rater8. Very responsive team, and the software is very easy to navigate.

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### "A Valued Partner\!" — 5.0/5

> **Thomas** | *25 September 2024* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: We love the rater8 review and reporting dashboard, our account rep, and the outstanding technical support on every single question or change request that comes up. They are attentive to our growing needs as an organization.
> 
> **Cons**: No cons. From top to bottom, our organization has been extremely pleased with rater8\!
> 
> rater8 has exceeded all expectations and has helped our organization lean into patient feedback as a valuable tool for continual operational enhancement.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/313432/rater8)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/reputation-management/rater8-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/313432/rater8> |
| en-GB | <https://www.softwareadvice.co.uk/software/313432/rater8> |
| en-IE | <https://www.softwareadvice.ie/software/313432/rater8> |
| en-NZ | <https://www.softwareadvice.co.nz/software/313432/rater8> |

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