---
description: Review of Zappix Digital Patient Engagement Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Zappix Digital Patient Engagement | Reviews, Pricing & Demos - SoftwareAdvice GB
---

Breadcrumb: [Home](/) > [Patient Engagement Software](/directory/3429/patient-engagement/software) > [Zappix Digital Patient Engagement](/software/311737/zappix-visual-ivr-solutions)

# Zappix Digital Patient Engagement

Canonical: https://www.softwareadvice.co.uk/software/311737/zappix-visual-ivr-solutions

> Zappix redefines patient care and elevates outcomes. By seamlessly connecting with patients through various digital devices, Zappix enables a new level of personalized and responsive communication. This patient engagement solution empowers healthcare providers to deliver engaging digital interactions for every type of patient.
> 
> Verdict: Rated **5.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 2 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Zappix

## Commercial Context

- **Pricing model**: Flat Rate
- **Pricing Details**: Contact Zappix for pricing details.
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Dutch, English, Italian, Korean, Spanish
- **Available Countries**: Albania, Andorra, Argentina, Austria, Belarus, Belgium, Bolivia, Bosnia & Herzegovina, Brazil, Bulgaria, Chile, Colombia, Croatia, Cyprus, Czechia, Denmark, Ecuador, Estonia, Falkland Islands, Faroe Islands and 48 more

## Features

- API
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Automated Scheduling
- Booking Management
- Calendar Management
- Campaign Management
- Chat/Messaging
- Communication Management
- Confirmations/Reminders
- Electronic Payments
- HIPAA Compliant
- IVR
- Live Chat
- Messaging
- Mobile Access
- Mobile Alerts
- Multi-Channel Communication
- Multi-Location

## Integrations (6 total)

- AWS AppSync
- Five9
- GENESYS
- Oracle Health Ambulatory Suite
- Twilio
- epicAi

## Support Options

- Chat

## Category

- [Patient Engagement Software](https://www.softwareadvice.co.uk/directory/3429/patient-engagement/software)

## Related Categories

- [Patient Engagement Software](https://www.softwareadvice.co.uk/directory/3429/patient-engagement/software)
- [Hospital Management Software](https://www.softwareadvice.co.uk/directory/4733/hospital-management/software)
- [IVR Software](https://www.softwareadvice.co.uk/directory/1572/ivr-system/software)
- [Patient Management Software](https://www.softwareadvice.co.uk/directory/3489/patient-intake/software)

## Alternatives

1. [Weave](https://www.softwareadvice.co.uk/software/158992/weave) — 4.3/5 (668 reviews)
2. [Bitrix24](https://www.softwareadvice.co.uk/software/128326/bitrix24) — 4.2/5 (984 reviews)
3. [LiveAgent](https://www.softwareadvice.co.uk/software/109980/liveagent) — 4.7/5 (1753 reviews)
4. [Zendesk Suite](https://www.softwareadvice.co.uk/software/26892/zendesk-talk) — 4.4/5 (4072 reviews)
5. [Zoho Desk](https://www.softwareadvice.co.uk/software/393877/zoho-desk) — 4.5/5 (2211 reviews)

## Reviews

### "Elegance with Ease" — 5.0/5

> **Jayne** | *8 September 2023* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: The ability to provide timely, most updated and accurate/easy to understand instructions, information and patient education materials with graphics and narratives along with reminders to the patient or caregiver of "things you need to do" set with a cadence as requested by the organization or physician is invaluable.  It prepares the patient for their procedure in a thorough and non-intrusive manner and provides confidence to the care team that the patient is reminded to follow through on their responsibilities in preparation for procedures or surgery.  This leads to better prepared patients and assists the care providers with providing timely patient information.
> 
> **Cons**: So far, I have not found anything that I would want changed at this time .
> 
> In a large system of care, with clinical affiliations, it is a challenge to ensure that patient education materials are consistent with one "source of truth" driving the approved source of information.   With the Zappix platform, we could deploy consistent and accurate patient education materials, (customized for local organization's specifics, ie directions, visiting hours, where to park, doctor's office locations, cafeteria or food locations, etc).  It also eliminates outdated materials, poor quality re-printed or photocopied patient materials and provides a level of confidence that the organizations are using the most updated patient educational materials.

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### "We Love Zappix" — 5.0/5

> **Glen** | *29 August 2023* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Very customizable.  The team is excellent and understands healthcare.
> 
> **Cons**: Nothing.  The team has been great over the last 1 1/2 years i have used their service.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/311737/zappix-visual-ivr-solutions)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/customer-experience/zappix-visual-ivr-solutions-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/311737/zappix-visual-ivr-solutions> |
| en-GB | <https://www.softwareadvice.co.uk/software/311737/zappix-visual-ivr-solutions> |
| en-IE | <https://www.softwareadvice.ie/software/311737/zappix-visual-ivr-solutions> |
| en-NZ | <https://www.softwareadvice.co.nz/software/311737/zappix-visual-ivr-solutions> |

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