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description: Review of YouScan Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: YouScan | Reviews, Pricing & Demos - SoftwareAdvice GB
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# YouScan

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> YouScan is an AI-powered social listening platform, designed to empower brands, agencies and startups in monitoring consumer opinions and mentions of their products or brand, thereby enabling the discovery of invaluable insights. The platform offers text, image, and sentiment analysis, trend detection, smart alerts, auto-categorization, spam filtering, visual insights, and recently announced – Insights Copilot, an intelligent social media listening AI Agent.&#10;&#10;By leveraging YouScan, marketers, researchers, CX experts, and PR professionals gain a comprehensive understanding of their customer base by delving into three pivotal aspects:&#10;&#10;1. "What they say"&#10;&#10;With the aid of YouScan's robust text analysis capabilities, particularly the integration of AI Agent – Insights Copilot, effortlessly comprehending consumer opinions about brands, competitors, and events becomes a reality.&#10;&#10;2. "What they do"&#10;&#10;YouScan's Visual Insights delve into the world of social media images, providing an in-depth analysis of real-life interactions between people and brands or products. This includes the identification of brand logos and the generation of automated reports infused with visual content analysis.&#10;&#10;3. "Who they are"&#10;&#10;YouScan's Audience Insights feature proves indispensable in understanding the demographics, interests, and occupations of people engaged in discussions pertaining to brands and various topics across social media platforms.&#10;&#10;Additionally, YouScan offers seamless integration with numerous third-party CRM, HelpDesk, and messenger applications, like Slack and Microsoft Teams. Comprehensive customer support is provided  through multiple channels, including phone, email, and extensive documentation.
> 
> Verdict: Rated **4.9/5** by 114 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 114 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: YouScan
- **Location**: Egkomi, Cyprus
- **Founded**: 2009

## Commercial Context

- **Starting Price**: US$499.00
- **Pricing model**: Other (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Brazilian Portuguese, English, Spanish, Ukrainian
- **Available Countries**: Albania, Andorra, Anguilla, Antigua & Barbuda, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Barbados, Belarus, Belgium, Belize, Bermuda, Bolivia, Bosnia & Herzegovina, Brazil, British Virgin Islands, Bulgaria and 91 more

## Features

- @mentions
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Tracking
- Alerts/Notifications
- Audience Analytics
- Audience Engagement
- Audience Targeting
- Benchmarking
- Boolean Search
- Brand Tracking
- Campaign Analytics
- Campaign Management
- Charting
- Collaboration Tools
- Commenting/Notes
- Competitive Analysis
- Competitor Monitoring
- Content Management

## Integrations (8 total)

- Freshdesk
- HubSpot CRM
- Instagram
- Meta for Business
- Microsoft Teams
- Slack
- Twitter/X
- Zendesk Suite

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Social Media Monitoring Software](https://www.softwareadvice.co.uk/directory/4221/social-media-monitoring/software)

## Related Categories

- [Social Media Monitoring Software](https://www.softwareadvice.co.uk/directory/4221/social-media-monitoring/software)
- [Social Media Analytics Tools](https://www.softwareadvice.co.uk/directory/3525/social-media-analytics-tools/software)
- [Social Listening Tools](https://www.softwareadvice.co.uk/directory/4477/social-listening-tools/software)

## Alternatives

1. [Brandwatch](https://www.softwareadvice.co.uk/software/191170/brandwatch) — 4.2/5 (255 reviews)
2. [Infegy Atlas](https://www.softwareadvice.co.uk/software/126196/infegy-atlas) — 4.6/5 (83 reviews)
3. [Sprout Social](https://www.softwareadvice.co.uk/software/423495/sprout-social) — 4.4/5 (606 reviews)
4. [facelift](https://www.softwareadvice.co.uk/software/83880/facelift-cloud) — 4.4/5 (131 reviews)
5. [Clootrack](https://www.softwareadvice.co.uk/software/389628/clootrack) — 5.0/5 (16 reviews)

## Reviews

### "Indispensable Tool, Unparalleled Support" — 5.0/5

> **Leoné** | *6 November 2025* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: The feature set is where Youscan truly shines. The Insights Co-pilot is, without exaggeration, a game-changer. The ability to analyse images, the brilliant TikTok integration, and the sophisticated auto-categorisation have fundamentally changed not only the way we work but also the quality of our outputs. We are uncovering deeper, more nuanced insights from visual data and emerging platforms that were previously out of reach.
> 
> **Cons**: The platform interface has certain limitations, such as the inability to compare different date ranges.
> 
> Youscan has become an indispensable part of our daily workflow. From the very beginning, the platform impressed us with its ease of implementation. The interface is remarkably intuitive, allowing our team to get up and running with a minimal learning curve—a rare balance of power and simplicity.&#10;&#10;Our Customer Success Manager, \[sensitive content hidden\], is absolutely phenomenal. She is more than just a support contact; she's a true partner to our team. Her proactive check-ins, tailored training sessions, and incredible knowledge of the platform ensure we are always maximising its capabilities.&#10;&#10;&#10;What's more, the entire Youscan team genuinely listens. Our feedback is not only heard but actively implemented by the tech team, demonstrating a real commitment to client success. In a crowded market, Youscan distinguishes itself with a powerful platform and a customer-centric culture that is second to none. We cannot recommend it highly enough.

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### "Great for everyone" — 5.0/5

> **Khojiakhmad** | *6 November 2025* | Banking | Recommendation rating: 10.0/10
> 
> **Pros**: This service allows you to maximize the depth of research of customers' opinion about the brand. It allows you to create dashboards and has a wide range of functionality, from text mentions to voice and visual mentions, which in turn perfectly combines with the improvement of customer experience.
> 
> **Cons**: It is difficult to single out weaknesses, the first thing that comes to mind is a slight difficulty with the configuration of the cabinet, where you need to manually specify the command for the platform, but even this is easy to learn thanks to the staff of the company.
> 
> Overall, YouScan is a great service if you want to monitor your audience's opinion of your brand in a timely manner, evaluate the results of advertising campaigns and track the overall impression of your brand online

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### "A Game-Changer in Social Listening & Visual Insights" — 5.0/5

> **Sage** | *17 September 2025* | Marketing & Advertising | Recommendation rating: 7.0/10
> 
> **Pros**: YouScan has completely transformed the way our team approaches social media monitoring. It’s not just another listening tool—it’s a platform that actually delivers intelligence we can act on. The biggest game-changer for us has been the logo recognition feature. We’re now uncovering brand mentions in user-generated content that would’ve flown completely under the radar before. This has helped us surface valuable insights and even detect high-profile mentions that were previously invisible to traditional text-based tools.&#10;&#10;We’ve used other platforms in the past, but none have come close to what YouScan offers in terms of visual analysis and AI-driven context. It’s helped us spot trends earlier, understand how our brand is being seen and shared, and even flag emerging opportunities or risks—all in real time.&#10;&#10;Simply put, YouScan has raised the bar for what we expect from a social listening platform. It’s become an essential part of how we track our brand presence and stay ahead in an increasingly visual online world.
> 
> **Cons**: I don't like that YouScan charges per feature - it would be much nicer if features were inclusive with builds within that.
> 
> Overall, our experience has been great. The features have set our team apart and the YouScan team has been nothing but great to work with\!

-----

### "quick and useful social listening source" — 4.0/5

> **Giancarlo** | *20 February 2026* | Marketing & Advertising | Recommendation rating: 8.0/10
> 
> **Pros**: It's very intuitive. Not that difficult to understand and a quick source for recollecting and analyzing data.
> 
> **Cons**: There is some problems with no recollecting specific data. For example, I am searching for cars data, and gives some bikes data too.

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### "Great coverage and valuable alerts for our brand" — 5.0/5

> **Verified Reviewer** | *3 September 2025* | Oil & Energy | Recommendation rating: 10.0/10
> 
> **Pros**: The platform collects data from many different sources and provides reliable and accurate results consistently.
> 
> **Cons**: The pricing is a bit on the higher side, but the value makes up for it, especially considering the quality of insights.
> 
> YouScan helps us track mentions in social media and online news not only by keywords, but also by finding logos in images and subtitles in videos. This gives us a much wider picture of what people are saying. The dashboards are simple to use, and the alerts make sure we don’t miss anything important.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/310323/youscan)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/software/310323/youscan> |
| en | <https://www.softwareadvice.com/social-media-monitoring/youscan-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/310323/youscan> |
| en-GB | <https://www.softwareadvice.co.uk/software/310323/youscan> |
| en-IE | <https://www.softwareadvice.ie/software/310323/youscan> |
| en-NZ | <https://www.softwareadvice.co.nz/software/310323/youscan> |
| fr | <https://www.softwareadvice.fr/software/310323/youscan> |

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