--- description: Review of eWay-CRM Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: eWay-CRM | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Manufacturing Software](/directory/4704/manufacturing/software) > [eWay-CRM](/software/31005/eway) # eWay-CRM Canonical: https://www.softwareadvice.co.uk/software/31005/eway Page: 1 / 34\ Next: [Next page](https://www.softwareadvice.co.uk/software/31005/eway?page=2) > CRM tools within e-Way CRM are integrated with Outlook, allowing for further use and expansion of the system. With this solution, marketing is done efficiently because it can assist in creating strategic plans, sending bulk emails, generating leads and evaluation. The CRM, together with Outlook, stores data about the customers and allows users to access them. The platform also offers a project management module that allows automation of the workflow. Additionally, assessment of the business performance is possible with the analytics tool available. Professionals can also use it as a web application or via mobile devices. It works offline so employees can track business opportunities and engage with customers, even from remote locations. > > Verdict: Rated **4.5/5** by 822 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 822 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: eWay System - **Location**: Kansas City, US - **Founded**: 2008 ## Commercial Context - **Starting Price**: US$20.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Czech, English, Slovak - **Available Countries**: Australia, Canada, Germany, Ireland, Slovakia, South Africa, United Kingdom, United States ## Features - API - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - Ad hoc Reporting - Advocate Management - Agile Methodologies - Alerts/Notifications - Appointment Management - Appointment Scheduling - Assignment Management - Auto-Dialer - Autoresponders - Batch Processing - Bid Management - Billable Items Tracking - Billing & Invoicing - Billing Rate Management ## Integrations (21 total) - 3CX - Constant Contact - Copilot - Ecomail - GPS Commander - Leady - Mailchimp - Make - Microsoft 365 - Microsoft Copilot Studio - Microsoft Outlook - Microsoft Power Automate - Microsoft Power BI - Microsoft SharePoint - Microsoft Teams ... and 6 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Manufacturing Software](https://www.softwareadvice.co.uk/directory/4704/manufacturing/software) ## Related Categories - [Customer Success Software](https://www.softwareadvice.co.uk/directory/4628/customer-success/software) - [Auto Dealership CRM Software](https://www.softwareadvice.co.uk/directory/3171/dealership/software) - [CRM for Small Businesses](https://www.softwareadvice.co.uk/directory/489/small-business/software) - [iPad CRM Software](https://www.softwareadvice.co.uk/directory/433/ipad/software) - [Contact Management Software](https://www.softwareadvice.co.uk/directory/434/contact-management/software) ## Alternatives 1. [HubSpot CRM](https://www.softwareadvice.co.uk/software/1854/hubspot) — 4.5/5 (4464 reviews) 2. [Salesforce Sales Cloud](https://www.softwareadvice.co.uk/software/2764/salesforce-sales-cloud) — 4.4/5 (18785 reviews) 3. [Zoho CRM](https://www.softwareadvice.co.uk/software/392464/zoho-crm) — 4.3/5 (6977 reviews) 4. [Bigin by Zoho CRM](https://www.softwareadvice.co.uk/software/392397/bigin-by-zoho-crm) — 4.7/5 (732 reviews) 5. [Kylas Sales CRM](https://www.softwareadvice.co.uk/software/216694/kylas) — 4.8/5 (597 reviews) ## Reviews ### "A Reliable and Mature CRM for Everyday Work" — 5.0/5 > **Mikuláš** | *6 January 2026* | Business Supplies & Equipment | Recommendation rating: 10.0/10 > > **Pros**: What I like most now is the stability of the system and how well it supports daily workflows. The Outlook integration continues to be a major advantage, and over time the CRM has proven to be reliable, flexible, and well-suited to our sales and customer management processes. > > **Cons**: Currently, the main drawback I see is the more complex setup of some advanced features. For new users, getting oriented in the system can be challenging at first and may require some training. > > Overall, my experience with eWay-CRM is very positive. The system is stable, reliable, and consistently supports our sales and customer processes. I appreciate the continuous product development, its flexibility, and the high-quality customer support that helps resolve requests quickly. ----- ### "Practical CRM Tool with Clear Project Overview" — 5.0/5 > **Verified Reviewer** | *22 December 2025* | Professional Training & Coaching | Recommendation rating: 8.0/10 > > **Pros**: eWay-CRM is an accessible and user-friendly system that allows us to easily keep track of our customers and related information. The software integrates well with our daily workflow, making it simple for our team to adopt and use consistently. In particular, we appreciate the clarity and structure of the Project Management module, which helps us maintain a clear overview of ongoing projects and related activities. > > **Cons**: One drawback is that the new version of Outlook does not seem to integrate properly with the system. At the moment, we are still using the classic Outlook interface to ensure full functionality, but this will not be a sustainable solution in the long term as support for the old version is expected to be phased out. > > Overall, it is a practical and efficient tool that supports us well in organizing our customer and project administration. ----- ### "eWay CRM for email communication" — 4.0/5 > **Freek** | *27 November 2025* | Import & Export | Recommendation rating: 8.0/10 > > **Pros**: I like the Deals and Projects modules that keep all emails, notes and documents in one place and make tracking work very easy. > > **Cons**: Internal communication within projects and deals in Teams is not available, so staff must switch tools and messages sometimes get lost. > > For email communication with clients and suppliers it is the best and most affordable CRM we have used, simple to work with and reliable. ----- ### "Pretty good CRM for Outlook" — 3.0/5 > **Petra** | *3 March 2026* | Logistics & Supply Chain | Recommendation rating: 5.0/10 > > **Pros**: A pretty good overview of clients and their activities. It's right in Outlook, which makes record keeping a easier. A good overview of the amounts of individual orders and a total summary and last interaction with the customer. Certain notifications and reminders for sending emails or completing tasks are also useful. > > **Cons**: Probably the more data there is, the slower it is and the more it freezes. For me, the search filter is confusing. When saving an email for a specific occasion, I always have to check whether it has been attached to that occasion or attached to the wrong client. ----- ### "eWay - All in One place" — 5.0/5 > **Petra** | *30 March 2026* | Education Management | Recommendation rating: 9.0/10 > > **Pros**: The integration with Outlook, including the automatic transfer of information, is just brilliant. This was the main reason for choosing the system: one place = all information, without needing to go anywhere else. We also have it connected with Pohoda (our invoicing software) and with our website — specifically the front page where clients register for training sessions. > > **Cons**: Because we have everything in one software — all information in a single system — our infrastructure costs have increased since the installation and purchase (cloud hosting, RAM, storage, etc.). As a result, synchronization has become a bit slower for us, and unlike before, it can’t be simply turned off and on to trigger an initial sync of “my” activities so that I can continue working. This means that I don’t immediately see what my colleague has entered. And one thing that disappeared — the ability to convert a mobile phone call into a diary entry with a single click. That feature was perfect for tracking time spent on calls, but it’s no longer available. Now it must be entered manually, which is a pity. > > We have the system customized to our needs, so we use it for absolutely everything — from marketing, inquiries, quotes, and client and supplier orders, to work logs, attendance, and invoicing based on completed work. It also monitors invoice payments for us. eWay is the central brain of our company, where I have all information about business opportunities, projects, trainers, schedules, and communication with clients and suppliers in one place. The great thing is that we don’t need to open anything else — we simply arrive at work, open Outlook, and everything is right there in front of us, very easily accessible. ----- Page: 1 / 34\ Next: [Next page](https://www.softwareadvice.co.uk/software/31005/eway?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/31005/eway) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data