About Vtiger CRM
Vtiger CRM pricing
Vtiger CRM has a free version and offers a free trial. Vtiger CRM paid version starts at US$42.00/month.
Alternatives to Vtiger CRM
Vtiger CRM Reviews for UK Users
Feature rating
- Industry: Information Technology & Services
- Company size: 11-50 Employees
- Used Daily for 2+ years
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Review Source
Easy to use and customizable
I have all the clients info in vtiger but the more important info that I save are quotes and invoices, when I want to plan some strategy I just have to prepare some reports form the tool so I know how was the interaction with a specific client the last quarter.
Pros
Its really easy to use and there are many options to customize the user experience
Cons
As a CRM I would like more tools to show some specific info to my clients but in this field they are very limited
Reasons for Switching to Vtiger CRM
I prefer vTiger cause is cost-effective and really easy to configure and use.- Industry: Computer Software
- Company size: 11-50 Employees
- Used Daily for 2+ years
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Review Source
Vtiger CRM vs Competition
overall, it's been great! The biggest bang for the buck for sure. It's still expensive but you get what you pay for and I highly recommend it.
Pros
The best thing I liked about this software was the ability to do sales, marketing and support all in one program. Our sales team is able to track opportunities and view sales funnel reports. The marketing team is able to email and tag the contacts to specific target audiences. The support team is able to use a ticket system in order to keep all projects and assistance notes in one place.
Cons
There are certain areas where you have to click here and there just to reroute you back to where you were. Like going from an opportunity to quotes and if you want to add notes, you have to go back to the opportunity and them go to your comments. Also the enterprise search tab doesn't always find everything you're looking for so you have to specifically go to contacts or organizations to find them.
Alternatives Considered
HubSpot Sales HubReasons for Choosing Vtiger CRM
Infusionsoft did not have a support ticket system and their sales portion is ok at best. The quotes aren't customizable the way Vtiger is.Infusionsoft is really good for marketing but that's about it.Switched From
KeapReasons for Switching to Vtiger CRM
We chose this because it addressed all 3 of our needs. (sales, marketing and support) We didn't want to have to purchase a whole other software and go through a whole other set up, when we can have it all in one place.- Industry: Information Technology & Services
- Company size: 11-50 Employees
- Used Daily for 2+ years
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Review Source
An affordable yet capable CRM for businesses of all kinds
I beleive vtiger was the reason we were really able to be comfortable in sales automation,
Pros
When starting out, Vtiger pretty much covered all the sales automation needs we had using the existing modules and very little custom work was required which is what you need as you get to know a piece of software.
Cons
The deployment process had quirks and had to redo it a couple of times, not difficult, just has to be done a certain way.
Alternatives Considered
Salesforce EssentialsReasons for Choosing Vtiger CRM
Cost was phenomenalSwitched From
NetSuiteReasons for Switching to Vtiger CRM
Ease of getting started- Industry: Industrial Automation
- Company size: 11-50 Employees
- Used Daily for 1+ year
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Review Source
QTE Training likes VTiger
See section pros
Pros
one of the most reasons was the accessibility of the data from wheresoever, that'S absolutely given. Another one is the Independence from Software-Systems. We are using MS and also Apple-Systems, no Problem.
Helpful is also the VT 360 App. whereever you are, and you spare time, just check for a customer or also call via mobile. the inside Team will see your activities immediately. Information that Counts.
Cons
The Adoption of the System towards some specific needs is somewhat poore. no custom Buttons available, the print-templates Editor is poor on formating and sometimes you also Need a work around for list variables to be shown.
It should have a customize package as from VT-Experts provided for teh serverbased solution (https://www.vtexperts.com/)
Alternatives Considered
SugarCRMReasons for Choosing Vtiger CRM
Salesforce was to expensive for the small Business we are onSwitched From
Salesforce Sales CloudReasons for Switching to Vtiger CRM
Cloud based System, pricing, easy maintainable
- Industry: Public Relations & Communications
- Company size: 501-1,000 Employees
- Used Weekly for 1+ year
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Review Source
VTiger is the best CRM for sales and customer acquisition
It is a very intuitive and dynamic program that has helped us to increase our sales, through different channels such as sending advertising and offers of our services by email. Also the project management is very easy to use planning and executing sales successfully. This software has helped us a lot to increase sales, the organization of the marketing department and bring in an orderly manner all the activities that must be done to close business and projects. A very useful tool that everyone uses in almost all departments of the company and that relieves the workload.
Pros
The customer tracking feature is very useful, as we can interact with them on different platforms such as Gmail and social networks. It has a free version which helped us in the beginning and we were able to adapt to the main functions easily. I use all the alerts and reminders and it is a great tool that helps me not to forget pending activities and clients I need to call and visit.
Cons
All the functions are easier to use in its web version, making it cumbersome and not very useful on the mobile app. The fields for customer information are very few, it should have more options for information or leave a blank space to fill it manually, so that all the information that is required is stored in the system.
