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description: Review of Icinga Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Icinga | Reviews, Pricing & Demos - SoftwareAdvice GB
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# Icinga

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> The German company Icinga GmbH is an open-source manufacturer for infrastructure monitoring. Its customers include global enterprises, many government institutions, and numerous mid-sized companies all over the world and in all verticals.&#10;&#10;The solution is open source and free to use. Support subscriptions are payable.&#10;&#10;KEY FEATURES AND FUNCTIONALITY:&#10;&#10;Collect data and evaluate the performance of all systems for fast troubleshooting and future-proof capacity planning. The Icinga 6-in-1 Stack is an enterprise-ready solution that integrates easily in existing infrastructures and is unbeatable in configuration possibilities, automation, and scaling. Icinga stands out with its flexibility and is perfect for large and diverse environments. &#10;&#10;&#10;PRODUCT VALUES:&#10;&#10;• OBSERVE ENTIRE IT IN ONE PLACE:&#10;&#10;Gain full visibility on the health, work, and performance of all systems and applications. Icinga brings it all together, instantly informs users when an error occurs, and enables them to localize and solve it quickly. It helps prevent outages and optimize IT.&#10;&#10;• MONITOR MASSIVE AMOUNTS OF DATA:&#10;&#10;Manage workload with ease, gain speed and reduce error rates. Automatically import and synchronize third-party data from various sources. APIs allow users to manage configuration objects and resources in a simple, programmatic way. Use versioned config to roll back to older stages of monitoring.&#10;&#10;• MONITOR PRIVATE, PUBLIC AND HYBRID CLOUDS:&#10;&#10;Enjoy the uniform handling of monitoring different clouds and stay independent of a user's provider. Automatically synchronize with the state of the environment. Or run Icinga in the cloud.&#10;&#10;• GET THE CONTEXT AND RECOGNIZE TRENDS:&#10;&#10;Icinga collects metrics and searches for patterns directly in the user's log files and log management tools. Combine and visualize check results, metrics, and logs in one clean web interface and get a perfect overview.&#10;&#10;• GAIN A FAST OVERVIEW AND DEEP INSIGHTS:&#10;&#10;Only look at data that is important to understand the system’s overall health and certain aspects of it. Business process modeling, reports and custom dashboards help by merging scattered data for specific use cases. With Icinga’s built-in dashboards users can create custom overviews based on filtered results. &#10;&#10;• GET ALERTED AND REACT WITH CONFIDENCE:&#10;&#10;Receive notifications whenever important conditions are identified and be ready to react before issues become problems. Stay informed through any channel. Icinga allows easy management of teams, users, and contacts. Simply import contacts and guide teams by assigning them to specific parts of the environment.
> 
> Verdict: Rated **4.7/5** by 45 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 45 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Icinga
- **Location**: Nuremberg, Germany

## Commercial Context

- **Pricing model**: Other (Free version available) (Free Trial)
- **Pricing Details**: Icinga Monitoring is open source and free to use.  Annual subscriptions are available for official Icinga support plans and certain operating system specific packages (AL, RHEL, SLES). &#10;Contact Icinga for pricing details.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: Catalan, English, European Portuguese, German, Italian, Japanese, Russian, Spanish, Ukrainian
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- API
- Access Controls/Permissions
- Alerts/Escalation
- Alerts/Notifications
- Application Management
- Audit Trail
- Bandwidth Monitoring
- Capacity Management
- Configuration Management
- Customisable Reports
- Dashboard
- Data Visualisation
- Diagnostic Tools
- Downtime Tracking
- Event Logs
- IP Address Monitoring
- Incident Management
- Maintenance Scheduling
- Multi-Location Monitoring
- Network Analysis

## Integrations (22 total)

- AlertOps
- Ansible Automation Platform
- Azure Application Gateway
- Azure Virtual Machines
- BigPanda
- Elastic Observability
- Elastic Stack
- Grafana
- Graylog
- Hosted Graphite
- InfluxDB
- Jira
- NetBox Cloud
- OpsGenie
- PagerDuty

... and 7 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Application Performance Management Tools](https://www.softwareadvice.co.uk/directory/4140/application-performance-management/software)

## Related Categories

- [Application Performance Management Tools](https://www.softwareadvice.co.uk/directory/4140/application-performance-management/software)
- [Server Monitoring Tools](https://www.softwareadvice.co.uk/directory/4409/server-monitoring/software)
- [Network Monitoring Tools](https://www.softwareadvice.co.uk/directory/4307/network-monitoring/software)

## Alternatives

1. [ManageEngine OpManager](https://www.softwareadvice.co.uk/software/360394/manageengine-opmanager) — 4.5/5 (258 reviews)
2. [PRTG](https://www.softwareadvice.co.uk/software/151096/prtg-network-monitor) — 4.6/5 (254 reviews)
3. [ManageEngine NetFlow Analyzer](https://www.softwareadvice.co.uk/software/434812/netflow-analyzer) — 4.4/5 (89 reviews)
4. [Site24x7](https://www.softwareadvice.co.uk/software/360425/site24x7) — 4.7/5 (344 reviews)
5. [ManageEngine OpUtils](https://www.softwareadvice.co.uk/software/435468/manageengine-oputils) — 4.4/5 (129 reviews)

## Reviews

### "Icinga - customizable but not easy" — 4.0/5

> **Andraž** | *3 July 2023* | Information Technology & Services | Recommendation rating: 7.0/10
> 
> **Pros**: It is free and very flexible. Community is large and develops many extensions to the core project.
> 
> **Cons**: It has constant development that can be a problem with outside plugins that are not supported so professionally. Also core product needs some knowledge to set up and maintain. It is not just an install wizard.
> 
> We chose to build our own knowledge about Icinga systems, so we don't rely on any support or vendor. It has it's challenges that open source projects like that bring with them, but community is large and solutions are generally easy to find.

-----

### "Best monitoring for experienced linux system admin" — 5.0/5

> **Karsten** | *6 November 2024* | Industrial Automation | Recommendation rating: 10.0/10
> 
> **Pros**: Scalability, speed, security, usage of old monitoring checks are possible
> 
> **Cons**: nothing, its one of the best available monitoring systems. But its not a "click" tool than can be used by
> 
> Icinga cannot be used by inexperienced Linux system administrators. &#10;Also Windows "administrators" can also do little with it.

-----

### "Easy to use" — 4.0/5

> **Sebastien** | *1 April 2022* | Internet | Recommendation rating: 8.0/10
> 
> **Pros**: Easy to use, to install.&#10;HA capability and satellite usage are greats features &#10;Windows Installation
> 
> **Cons**: Reporting features are not great.&#10;If we need to create some reports of Availability module are not reporting somes informations or graph &#10;&#10;Grafana / graph  integration is not easy&#10;&#10;Documentation is not complete  &#10;&#10;Windows Integration and check are not easy to use. It will be great to install with the agent the powershell checks

-----

### "A cloud-native jack of all trades" — 4.0/5

> **Janne** | *5 April 2021* | Telecommunications | Recommendation rating: 9.0/10
> 
> **Pros**: Icinga is, even though it's already at this point in time a relatively mature open source project, getting updates released very frequently. It seems to be increasing the feature upside it has over its most direct competition, slowly, but surely. The API is also more straightforward in design over its direct competition.
> 
> **Cons**: Graphs and visualization over longer time periods is really lacking or if existing, really difficult to use. The .conf file configuration also feels very old school now in 2021.
> 
> Easy to deploy, in a cloud-native fashion using Icinga satellites, provides the core functionality nicely that anyone in their right mind is expecting from a monitoring system, but might lack some things that larger enterprises consider "mandatory".

-----

### "Reliable platform for network monitoring" — 4.0/5

> **Gabriel** | *28 April 2025* | Education Management | Recommendation rating: 8.0/10
> 
> **Pros**: Ability to monitor physical and virtual network interface for error and bugs detection in real-time. Collect critical metrics like bandwidth distribution, usage and network capacity support in peak season and use the data for improvement.
> 
> **Cons**: No dislike, only satisfied experience. Many new use case after the deployment and very effective in solving network errors and report insights.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/304512/icinga)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/software/304512/icinga> |
| en | <https://www.softwareadvice.com/network-monitoring/icinga-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/304512/icinga> |
| en-GB | <https://www.softwareadvice.co.uk/software/304512/icinga> |
| en-IE | <https://www.softwareadvice.ie/software/304512/icinga> |
| en-NZ | <https://www.softwareadvice.co.nz/software/304512/icinga> |
| fr | <https://www.softwareadvice.fr/software/304512/icinga> |

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