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About sharetribe
Sharetribe is a cloud-based no-code marketplace builder that extends infinitely with code. The platform enables users to design, launch and manage custom marketplaces. It offers the following benefits:
- Launch your marketplace in one day without coding.
- Extend infinitely with code once you need it.
- Grow your business to any size.
For anyone who wants to build an online marketplace, no matter the technical skills. From aspiring entrepreneurs with just an idea to professional web developers who build for their customers, Sharetribe is the fastest way to build a successful online marketplace business.
sharetribe pricing
sharetribe does not have a free version but does offer a free trial. sharetribe paid version starts at US$29.00/month.
Starting Price:
US$29.00/month
Free Version:
No
Free trial:
Yes
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sharetribe Reviews for UK Users
Feature rating
5 reviews of 59
View all reviews
Mark
- Used Daily for 1+ year
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 20/12/2017
Sharetribe's platform makes it easy to develop and deploy a robust marketplace quickly.
Sharetribe provides a hosted marketplace platform, including PayPal and Stripe payment gateways, that my company eXcesS Capacity leverages to rapidly develop, deploy and market a web property where businesses rent, sell and buy underutilized resources.
Pros
Sharetribe's marketplace platform incorporates essential functionality such as workflow, listing customization, notifications, PayPal and Stripe payment gateways, ratings and reviews, and much more.
Sharetribe's customer support is very knowledgeable and responsive to my questions and requests.
The Sharetribe Marketplace Academy is informative about how marketplaces should be built, deployed and marketed.
Cons
While there are gaps in functionality, the features provided with a product that has evolved since 2008 are rich.
Sharetribe support is interested and responsive to its users enhancement suggestions.
Megan
- Industry: Arts & Crafts
- Company size: Self Employed
- Used for 6-12 months
-
Review Source
Value for Money
3
Features
3
Ease of Use
5
Customer Support
5
5
Reviewed on 01/02/2021
Sharetribe is a great platform
Sharetribe is a really interesting platform and their customer service is out of this world! I would recommend it especially if you are planning on creating a services or rental marketplace. multi-vendor retail is a little tricky in some areas but they're adding features all the time and are receptive to requests (although requests are always subject to development demand and timelines, of course). Considering the quick set up, amazing customer support and tutorials available, I would highly recommend giving it a try to see if it will work for your unique marketplace.
Pros
Sharetribe's customer service is amazing: quick (despite timezone differences), friendly and solution focused. The initial set up is guided via a checklist for different areas of your marketplace and is very easy to follow. The look is pretty clean and the filter features are built in and really powerful. There are a lot of tutorials and supporting documents available if you're trying to figure out something new and if you still have trouble, they're always happy to help. There are also a lot of case study examples of Sharetribe marketplaces out there so you can really see what's possible for what you're trying to do.
Cons
I found that since my marketplace focuses on peer to peer sales (not rental or service based), I ran into some features that weren't available or possible to implement on Sharetribe. There is a lot of customization possible but there were a few things that I felt were important for the specific result I was looking for that made it difficult for me. Despite this, I have had a great experience with Sharetribe and they helped me launch my initial marketplace which has been essential in my business growth.
Reasons for Switching to sharetribe
The ease of initial set up was certainly a huge draw but mostly, the people I interacted with at Sharetribe were easy to communicate with and I felt like they understood my questions and concerns. They were able to respond in a way that made Sharetribe feel like a safe place to begin despite not having any experience with building a marketplace.
Ran
- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Value for Money
1
Features
1
Ease of Use
2
Customer Support
1
1
Reviewed on 11/07/2020
Save your time and money
Landing pages are so important for any website. Your options to have one with Sharetribe is to pay them a ridiculous fee to host one page, I agree with reviewer [SENSITIVE CONTENT HIDDEN], it really is a joke. Their landing page design looks cheap and clunky, customisation is extremely limited, you can’t even change the font from white to black (unless you are using a white background, in which case the font is black automatically) so you are forced to choose dark images otherwise you can’t see the font. The alternative they offer is for you to host and design your own landing page and they will host your platform on another domain. They clearly know little about how SEO works as that option is not viable.
When you realise that the platform has so many limitations, they advise you to self-host the platform as the code is open source, that way you can customise it how you want. I only wish I had done this from day one, I would have saved myself a lot of time, money and hassle.
Pros
Quite easy to set up if you have little technical knowledge.
Cons
In the past 8 months, I have received misleading advice, I have been told a number of things are possible with Sharetribe Go using custom script, then after speaking with five separate developers, I now realise that this is in fact untrue. On numerous occasions, I have had to chase multiple times for a response, because apparently my emails randomly went into their spam folder. I have also received differing support from two support advisors, it feels as if they are not all on the same page and they are not really aware of the platform’s capabilities and limitations.
The most shocking part is that they make many of their own assumptions. One which led them to schedule my subscriptions for cancellation without my consent and then not inform me, despite them saying “we always do the cancellation upon the customer request and never on our own.” When I realised what they had done and called them up on it, their response was “You would have gotten a notification on [SENSITIVE CONTENT HIDDEN] to let you know about this scheduled cancellation in case you wanted to change something.” [SENSITIVE CONTENT HIDDEN] would have been two days prior to them cancelling my subscription. What Sharetribe deem as acceptable behaviour is shocking, particularly when they do things that they claim they never would.
The platform itself has the bare basics for features and lacks the ability to customise, and in my opinion is not worth the expensive hosting fees.
Response from Sharetribe
Thank you for your candid review and for sharing your poor experience. We apologize that your experience with us did not meet your expectations. We have learned from this situation and will continue to be particularly cautious in how we communicate about the possibilities and limitations of custom script.
We hope that you can find a way to continue your project in the way you best see fit, on a platform that provides the best growth environment for your marketplace. We wish you the best of luck.
- The Sharetribe team
Replied 06/08/2020
Verified Reviewer
- Industry: E-Learning
- Company size: Self Employed
- Used Daily for 1+ year
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 25/05/2024
Great product with fantastic support and a great product roadmap
Pros
The ShareTribe team has created a fantastic marketplace software that allows entrepreneurs to build and launch quickly. It comes with the vast majority of the all of the feature you need to launch a product, service or rental marketplace and the UI/UX, content management system and customizability are all best-in-class.
On top of building a great product, the team at ShareTribe is fantastic! They respond to support tickets quickly and in great detail, and are incredibility helpful. They offer insights for custom marketplaces too even though I have a third-party developer building it. ShareTribe is also continually improving their product and launching new features. There are several features that I have personally requested that I have seen them launch in the last several months. They clearly listen to their customers.
Overall ShareTribe has been a great partner and I'd highly recommend to anyone building a marketplace.
Cons
There are a few minor aspects of the content management system that would make it easier to customize the look and feel of your marketplace without code. For example, it would be great to have a bit more flexibility when designing static pages. There are currently a bunch of templates, but it's fairly rigid if you don't use custom code.
However, the ShareTribe team is always improving the product and they are rolling out new features and improvements seemingly bi-weekly that address this.
Steve
- Industry: Leisure, Travel & Tourism
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 29/01/2024
Love Sharetribe
Great experience. Custom support is very responsive.
Pros
It was a perfect way to de-risk our project. We used Marketplace Studio from their partner list for custom development. Started out using 90% Sharetibe functionally and as we found product market fit and kept building out features, we are now using 10% Sharetibe.
Cons
We can honestly say that there was not much that we didn't like. We have spent $11,000,000 building out the last custom marketplace, so using Sharetribe was an absolute game changer for us.
