About BigTime

BigTime is an online time and billing solution designed to serve professional service firms like accounting, engineering, government contracting, legal and IT services. The integrated solution offers features like time and expense tracking, WIP management, task & workflow management, invoicing, billing and more. BigTime time tracking captures all time spent on projects or out of office activities through a mobile timesheet app. Employees can submit expenses through the online portal or directly from their mobile devices and attach scanned receipts. Once finalized, the solution automatically generates a digital expense report and submits it to the system for approval. BigTime also offers comprehensive project management features that help managers monitor project status, define tasks and activities, assign tasks and more. The built-in billing & invoicing tool helps businesses manage their accounting operations with automated expense calculations, multiple billing rates and receipt management features. Businesses can leverage pre-built reporting templates or create new templates to address their compliance and audit reporting requirements. Users can access the solution on their Android and iOS devices using the BigTime mobile apps. The solution can integrate with various accounting and ticketing solutions including QuickBooks, Slack, Zapier and more.
BigTime Software - The invoicing engine makes client billing a no-brainer. Utilize various calculators and PDF styles, industry-specific billing, and advanced rate and tax tables that can be modified to your specifications.
BigTime Software - Streamlined, well-designed timesheets promote use. Include just the fields you need, organized how you like. Lightning-quick lookups let you enter names, billing codes, and more with minimal keying. Use grid or line item views. Launch timers anywhere in B
BigTime Software - BigTime provides easy-to-read dashboards that reveal important information at a glance. BigTime offers detailed information at your fingertips with engagement, invoice, and report dashboards.
BigTime Software - Give your staff the tools they need to plan and execute your billable projects on time and on budget.
BigTime video
BigTime Software - The invoicing engine makes client billing a no-brainer. Utilize various calculators and PDF styles, industry-specific billing, and advanced rate and tax tables that can be modified to your specifications. - thumbnail
BigTime Software - Streamlined, well-designed timesheets promote use. Include just the fields you need, organized how you like. Lightning-quick lookups let you enter names, billing codes, and more with minimal keying. Use grid or line item views. Launch timers anywhere in B - thumbnail
BigTime Software - BigTime provides easy-to-read dashboards that reveal important information at a glance. BigTime offers detailed information at your fingertips with engagement, invoice, and report dashboards. - thumbnail
BigTime Software - Give your staff the tools they need to plan and execute your billable projects on time and on budget. - thumbnail

BigTime pricing

BigTime does not have a free version but does offer a free trial. BigTime paid version starts at US$20.00/month.

Starting Price:
US$20.00/month
Free Version:
No
Free trial:
Yes

Alternatives to BigTime

BigTime Reviews for UK Users

Feature rating

Value for Money
4.5
Functionality
4.4
Ease of Use
4.5
Customer Support
4.7
5 reviews of 636 View all reviews
Scott
Scott
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/09/2021

Best thing my company ever did

Now that we have made the switch to BigTime, we have begun to realize how much time was wasted using spreadsheets, outdated time tracking software, a different project management tool for each project. We are saving time and endless headaches.

Pros

Prior to BigTime, my organization used a hodgepodge of systems to track time, track expenses, and invoice. Having all three of those in one spot has saved us 40+ man-hours a month. The customer service is also fantastic. Our implementation specialist, [SENSITIVE CONTENT ] is very easy to work with and really knows his stuff.

Cons

Coming from a mess of different tools and consolidating into one simple, easy to use tool, it is really hard for me to say what can be improved at this point.

Alternatives Considered

NetSuite

Reasons for Switching to BigTime

The cost was a large driving factor, but simplicity was really the reason.
Krishna
Krishna
  • Industry: Hospital & Health Care
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 13/02/2023

BigTime is better than our Excel timesheet

Introducing BigTime completely revolutionized how we run our company. Our chat support session with [sensitive content hidden] this evening was quite productive. When our company's time tracking and billing systems were combined, it was a huge help.

Pros

The orientation procedure went really smoothly. We were given excellent assistance; even when we had queries in the period between sessions, the personnel responded quickly. The program is straightforward, and the mobile application is fantastic for our field staff.

Cons

Even though making adjustments to our invoicing system can be challenging at times, we've always received helpful responses from the staff that have allowed us to go forward with our plans.

Robyn
  • Industry: Architecture & Planning
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
0
Features
3
Ease of Use
2
Customer Support
4

3
Reviewed on 26/02/2019

Project Management/Budgeting

As someone who considers themselves tech savy, I am having issues with this software creating more issues than being helpful. The webinars should incorporate more consumer questions or feedback, especially if there are common themes with user questions or issues.

Pros

BigTime has the potential to be very user friendly, however, there is a learning process. Not everything is the same. For example, when I run one budget report, submitted time is not included, while in another report it is.

Cons

The data does not always auto populate and the software should be able to generate numbers and percents on its own... I should not have to go in and manually input % complete, it should be done on it's on as the team moves forward within the project.

Response from BigTime Software

Robyn,

Thanks for leaving this review and letting us know about your struggles and concerns. BigTime's flexibility does have it's downsides and often that comes into play in terms of the learning curve. However, we will have one of our Success Team reach out to you directly and help with these specific issues. In the meantime, definitely take a look at our Knowledge Base (http://kb.bigtime.net/), which has hundreds of articles on things like custom reporting (http://kb.bigtime.net/using-bigtime/using-reports/creating-your-own-reports-in-bigtime/creating-custom-reports/) and creating % complete invoices (http://kb.bigtime.net/using-bigtime/invoicing/creating-draft-invoices/creating-percent-complete-invoices/) which auto populates task percentages for you.

We hope this helps, and keep an eye out for an email from one of our Success Team members.

Thanks again,
BigTime's Customer Success Team

Replied 28/02/2019
Kimberly
  • Industry: Civil Engineering
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

4
Reviewed on 30/03/2023

[sensitive content hidden] was responsive and helpful

easy to use and the chat support is extremely helpful and useful.

Pros

ease of use and integration with QBO, invoicing and WIP tracking, easy to train for staff input of TS

Cons

slow to add some features that would be helpful for payments. Adding feature to charge client service fees for ACH and credit card payments, allowing us to edit payment post if entered incorrect or if Client over pays to track credits.

Lori
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
4
Ease of Use
4
Customer Support
3

4
Reviewed on 04/11/2019

Big Time

Time and Expense reporting for employees who work in different sites. Invoicing has simplified our billing system.

Pros

Ease of use for time reporting, expense tracking, invoicing and tracking jobsites. Mobile App.

Cons

Mobile App is very limited and a lot of glitches.

Alternatives Considered

Emburse SpringAhead

Reasons for Switching to BigTime

Spring Ahead was limited on tracking specific tasks. They did not offer invoicing or mobile app ability.

Response from BigTime Software

Lori,

Thanks so much for posting a review for us here at BigTime - we really appreciate your time and your feedback. We're happy to hear that you're finding the software easy to use for the tracking of your time and expenses, as well as invoicing and making things easier on the go. If you're having difficulty with the mobile app, please reach out to our Support Team for assistance and let your Customer Success Rep know too and we'll see what we can do to help.

Thanks again!
The BigTime Customer Success Team

Replied 05/11/2019

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