About BigTime

BigTime is an online time and billing solution designed to serve professional service firms like accounting, engineering, government contracting, legal and IT services. The integrated solution offers features like time and expense tracking, WIP management, task & workflow management, invoicing, billing and more. BigTime time tracking captures all time spent on projects or out of office activities through a mobile timesheet app. Employees can submit expenses through the online portal or directly from their mobile devices and attach scanned receipts. Once finalized, the solution automatically generates a digital expense report and submits it to the system for approval. BigTime also offers comprehensive project management features that help managers monitor project status, define tasks and activities, assign tasks and more. The built-in billing & invoicing tool helps businesses manage their accounting operations with automated expense calculations, multiple billing rates and receipt management features. Businesses can leverage pre-built reporting templates or create new templates to address their compliance and audit reporting requirements. Users can access the solution on their Android and iOS devices using the BigTime mobile apps. The solution can integrate with various accounting and ticketing solutions including QuickBooks, Slack, Zapier and more.
BigTime Software - Real-time, actionable insights into your professional services firm
BigTime Software - Submit and approve expenses with ease
BigTime Software - Custom invoicing made simple
BigTime Software - Gain a big-picture view into operational insights to make adjustments to how resources are managed
BigTime Software - Keep track of your most important asset: time
BigTime Software - Client approvals
BigTime video
BigTime Software - Real-time, actionable insights into your professional services firm - thumbnail
BigTime Software - Submit and approve expenses with ease - thumbnail
BigTime Software - Custom invoicing made simple - thumbnail
BigTime Software - Gain a big-picture view into operational insights to make adjustments to how resources are managed - thumbnail
BigTime Software - Keep track of your most important asset: time - thumbnail

BigTime pricing

BigTime does not have a free version but does offer a free trial. BigTime paid version starts at US$10.00/month.

Starting Price:
US$10.00/month
Free Version:
No
Free trial:
Yes

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BigTime Reviews for UK Users

Feature rating

Value for Money
4.5
Functionality
4.5
Ease of Use
4.5
Customer Support
4.5
5 reviews of 550 View all reviews
Jean P.
  • Industry: Marketing & Advertising
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/03/2021

Accounts Receivable/Accounting Manager BigTime Review (Not project management)

The training was really amazing. And the capabilities made it well worth the switch from Productive.

Pros

The customization and the ability to track just about anything you want for project management, profitability and invoicing. And the integration with Quickbooks.

Cons

I wish more fields were customizable. The handful that they allow you to rename are great, but more would be better! I wish there was a 45 day training session to ask questions that arise after using for a bit.

Alternatives Considered

Adobe Spark, Microsoft Teams and monday.com

Reasons for Choosing BigTime

Productive was very limited, and the budgeting side was terribly difficult to navigate especially with our high volume of monthly retainers

Switched From

Productive

Reasons for Switching to BigTime

I was not part of the research that was done. I was given the final choice to test and work with the sale rep to ensure that it performed the way we needed it to. If I was not happy we would have gone back to the drawing board. But, I know one of our main objectives is to track project profitability and this is so far doing what we needed it to do.
John S.
  • Industry: Architecture & Planning
  • Company size: 11-50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 12/11/2020

Onboarding

Pros

The onboarding process and support has been seamless so far and we expect to be fully converted in 60 days total.

Cons

Always room for improvement, but we haven't had any with BigTime yet. We need to sort out some details in our Quickbooks Desktop projects to align when integrating.

Alternatives Considered

Deltek Vantagepoint

Reasons for Choosing BigTime

Ajera is not intuitive for making regular changes to project schedules, staffing and resources. Reports are traditional and the entire platform is not HTML, very antiquated in how it operates.

Switched From

Deltek Ajera

Reasons for Switching to BigTime

Initial Cost, ongoing training and costs to implement custom tools and reports, and implementation timeline was significantly higher in comparison. The smaller size of our company (20) was not a good fit as Deltek requires a full time person in addition to PM's/bookkeeping/accounting to manage.
Scott D.
  • Industry: Computer Software
  • Company size: 11-50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/09/2021

Best thing my company ever did

Now that we have made the switch to BigTime, we have begun to realize how much time was wasted using spreadsheets, outdated time tracking software, a different project management tool for each project. We are saving time and endless headaches.

Pros

Prior to BigTime, my organization used a hodgepodge of systems to track time, track expenses, and invoice. Having all three of those in one spot has saved us 40+ man-hours a month. The customer service is also fantastic. Our implementation specialist, Neil is very easy to work with and really knows his stuff.

Cons

Coming from a mess of different tools and consolidating into one simple, easy to use tool, it is really hard for me to say what can be improved at this point.

Alternatives Considered

NetSuite

Reasons for Switching to BigTime

The cost was a large driving factor, but simplicity was really the reason.
Jenna G.
  • Industry: Accounting
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
2
Features
2
Ease of Use
2
Customer Support
3

3
Reviewed on 01/08/2019

Bigtime

Overall this is for big company's with employees over 100 plus to time manage them but need a better system for invoicing.

Pros

I like that you are able to create your own engagements per client.

Cons

I least like the invoice part as it does not function how it is suppose too. There are to many steps for it to be integrated into QuickBooks.

Alternatives Considered

QuickBooks Desktop Enterprise

Reasons for Switching to BigTime

They company told me it was an easy use.

Response from BigTime Software

Jenna,

Thanks so much for this review- we really appreciate hearing from all our customers here at BigTime! We are very glad to hear that you're happy with our engagements and how you can create unique engagements per client, but we're sad to hear that you feel that invoicing is not working for you. There are many ways you can use BigTime's invoicing, and there are many help features that can help you learn how. Here are just a few:

Knowledge Base Articles/Videos:
http://kb.bigtime.net/using-bigtime/#invoicing
http://kb.bigtime.net/using-bigtime/invoicing/posting-invoices-to-quickbooks/
http://kb.bigtime.net/using-bigtime/invoicing/posting-invoices-to-quickbooks/video-tutorial-post-invoices-to-quickbooks/

Our Invoicing Webinar:
https://youtu.be/yt2LrF9mRAk
Schedule a Live Webinar here: https://www.bigtime.net/webinars/

Also, feel free to reach out to us here at Customer Success - we'd love to help you learn more about invoicing!

Thanks again,
The BigTime Customer Success Team

Replied 05/08/2019
Josh F.
  • Industry: Mechanical or Industrial Engineering
  • Company size: 11-50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/06/2021

Fits our business needs

Easy to use and provides the right kind of insight into our project budgets and overall financial health of work in progress.

Pros

Combining project budget and staff utilization management in one solution, with deep accounting integration.

Cons

Activity tracking for project management tasks is less developed than the rest of the platform

Alternatives Considered

NetSuite

Reasons for Choosing BigTime

BigTime offered a more integrated solution for our professional service company

Switched From

Harvest

Reasons for Switching to BigTime

NetSuite was too complicated and expensive for our needs.

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