---
description: Review of RECITE Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: RECITE | Reviews, Pricing & Demos - SoftwareAdvice GB
---

Breadcrumb: [Home](/) > [Call Recording Software](/directory/1718/call-recording/software) > [RECITE](/software/300784/recite)

# RECITE

Canonical: https://www.softwareadvice.co.uk/software/300784/recite

> RECITE is a complete call center solution for both contact centers, as well as for companies relying on IP Telephony. It provides organizations with a single platform for managing audio, video and chat interactions and includes business process management capabilities. With RECITE you can capture, process, analyze and ultimately act upon all interactions both customer-facing and in the back office.
> 
> Verdict: Rated **5.0/5** by 4 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 4 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Numonix
- **Location**: Boca Raton, US
- **Founded**: 2013

## Commercial Context

- **Starting Price**: US$1,500.00
- **Pricing model**: Per User (Free Trial)
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, New Zealand, Singapore, United Kingdom, United States

## Features

- API
- Archiving & Retention
- CRM
- Call Centre Management
- Call Tagging
- Event Triggered Actions
- File Transfer
- On-Demand Recording
- Recording
- Scheduled Recording

## Support Options

- 24/7 (Live rep)
- Chat

## Category

- [Call Recording Software](https://www.softwareadvice.co.uk/directory/1718/call-recording/software)

## Alternatives

1. [Fathom](https://www.softwareadvice.co.uk/software/423207/fathom) — 5.0/5 (807 reviews)
2. [Clari Copilot](https://www.softwareadvice.co.uk/software/88654/wingman) — 4.7/5 (313 reviews)
3. [Gong.io](https://www.softwareadvice.co.uk/software/75783/gong) — 4.8/5 (560 reviews)
4. [Ringover](https://www.softwareadvice.co.uk/software/120988/ringover) — 4.7/5 (859 reviews)
5. [LiveAgent](https://www.softwareadvice.co.uk/software/109980/liveagent) — 4.7/5 (1754 reviews)

## Reviews

### "Support is always on point\!" — 5.0/5

> **John** | *30 August 2016* | Utilities | Recommendation rating: 10.0/10
> 
> **Pros**: The software is pretty intuitive.  Not too much training is needed to administer the system and once it is setup and running in your environment, it just works.  There isn't much maintenance involved.
> 
> **Cons**: Not sure if this is a feature we do not have working correctly, but the users in the Recite software package do not actively sync with Active Directory.  What this means is we have to manually setup users when new employees are brought on.  It would be really smooth to have the integration to pickup new users accounts, DID setups, etc.
> 
> Their Skype for Business Recording software "Recite" is very powerful.  It integrates very well with Lync/Skype for recording.  Numonix Support is always there when anything comes up, and very knowledgeable.  They do not just fix the issue, they explain what was going on as well so you can learn from them.

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### "Solid Reliable Product that leaves other solutions in the dust." — 5.0/5

> **Mike** | *13 June 2018* | Recommendation rating: 10.0/10
> 
> **Pros**: Intuitive ease of use. Powerful feature sets included at no extra charge unlike the competition.  Several Infrastructure integration options makes it flexible/easy to deploy. Excellent support\!
> 
> **Cons**: Thinking about this I could not find any. Perhaps if it was free and one didn't have to pay for anything.

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### "Feature Rich, Easy to Use, Great Value" — 5.0/5

> **James** | *21 August 2017* | Capital Markets | Recommendation rating: 9.0/10
> 
> **Pros**: I like that I can easily find calls, set up my home screen dashboard with important daily data and manage recordings appropriately
> 
> **Cons**: Internet Explorer only which could be an issue for some users but I haven't found this to be a problem

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### "Excellent recording solution\!" — 5.0/5

> **Dario** | *27 July 2017* | Architecture & Planning | Recommendation rating: 10.0/10
> 
> **Pros**: The product is very simple to use and the support is really very good, when you need it they are ready to help you soon.
> 
> It has everything you need and even more.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/300784/recite)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/call-center/recite-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/300784/recite> |
| en-GB | <https://www.softwareadvice.co.uk/software/300784/recite> |
| en-IE | <https://www.softwareadvice.ie/software/300784/recite> |
| en-NZ | <https://www.softwareadvice.co.nz/software/300784/recite> |

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