---
description: Review of FraudLabs Pro Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: FraudLabs Pro | Reviews, Pricing & Demos - SoftwareAdvice GB
---

Breadcrumb: [Home](/) > [Fraud Management Software](/directory/4642/financial-fraud-detection/software) > [FraudLabs Pro](/software/299963/fraudlabs-pro)

# FraudLabs Pro

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> FraudLabs Pro Fraud Prevention Service is a fraud prevention solution that helps merchants to detect and stop fraud orders. FraudLabs Pro has more than 20 ready-made plugins covering most of the major eCommerce platforms. Users can also use an open API to access the fraud screening service.&#10;&#10;Key Features of FraudLabs Pro:&#10;- FraudLabs Pro score&#10;- Custom validation rules&#10;- FraudLabs Pro Merchant Network&#10;- FraudLabs Pro Merchant Area&#10;- Email notification of fraud orders&#10;- Mobile app notification of fraud orders&#10;- SMS Verification
> 
> Verdict: Rated **4.4/5** by 41 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 41 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: FraudLabs Pro
- **Founded**: 2004

## Commercial Context

- **Starting Price**: US$29.95
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: Pricing based upon no. of queries, sub account and, other features needed.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Aruba, Australia, Austria, Bahamas, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bolivia, Bosnia & Herzegovina and 161 more

## Features

- API
- Check Fraud Detection
- Custom Fraud Rules
- Data Discovery
- Data Verification
- Financial Transaction Approval
- For Banking
- For eCommerce
- Fraud Detection
- Payment Fraud Prevention
- Third-Party Integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Fraud Management Software](https://www.softwareadvice.co.uk/directory/4642/financial-fraud-detection/software)

## Alternatives

1. [PayPal](https://www.softwareadvice.co.uk/software/104664/paypal) — 4.6/5 (26301 reviews)
2. [Forter](https://www.softwareadvice.co.uk/software/383265/forter) — 4.7/5 (15 reviews)
3. [Formica AI](https://www.softwareadvice.co.uk/software/353363/formica-fraud) — 4.9/5 (14 reviews)
4. [Feedzai](https://www.softwareadvice.co.uk/software/224881/feedzai) — 4.7/5 (11 reviews)
5. [eftsure](https://www.softwareadvice.co.uk/software/194551/eftsure) — 4.6/5 (45 reviews)

## Reviews

### "Easiest way to lock down your shopify and stop being a victim of fraud\!" — 5.0/5

> **Landon** | *3 March 2020* | Marketing & Advertising | Recommendation rating: 7.0/10
> 
> **Pros**: If you've ever had to refund a large order after falling victim to credit card scams, you know how important it is to verify your charges... problem is we simply don't have the time or resources to do it alone. It couldn't be easier than a plug-in, and I haven't had any problems with false alerts.
> 
> **Cons**: I would just like to see more in-depth support on the more complex features like the API for integrating with other custom apps.
> 
> Great support responses when they were needed, quick to reply and plenty of documentation which is more valuable than great support to me sometimes, overall great experience.

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### "FraudLabs Pro is really for the Pros." — 5.0/5

> **Peter** | *19 July 2022* | Consumer Services | Recommendation rating: 10.0/10
> 
> **Pros**: The "micro" entry-level package is more than sufficient for many. For those who require more, there is an uplift which does come at a cost which is still inexpensive. The amount of data referenced and provided when required is more than sufficient for anyone to run a professional fraud prevention scheme.
> 
> **Cons**: Sometimes, wording can be confusing within the UI however, this isn't very often. A lot of FraudLabs, especially when you're using an integration is usually "set and forget" which is really good.
> 
> Overall, I see our company using Fraudlabs Pro for the foreseeable future. It's certainly a competitor against other companies providing similar services.

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### "Worthless" — 1.0/5

> **Kelly** | *25 November 2019* | Retail | Recommendation rating: 0.0/10
> 
> **Pros**: Thought is seemed to work somewhat with another fraud software company.
> 
> **Cons**: In the month of October, Fraud Labs cost me $25604.18 when it gave me thumbs up on 5 different customers. Ratings are as follows: 2 - 8's, 1 - 10 \&amp; 2 18's.
> 
> Trying to prevent fraudulent transactions. Thought it was working but I guess not. When you run a small business and you take a hit like 25K, it takes a while to recoup from that.

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### "Awesome product" — 5.0/5

> **Kiaya** | *6 June 2023* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: I really like the fact that it helps to weed out fraud and possible fake chargebacks
> 
> **Cons**: I had no things that I liked least. I am overall pleased with the experience.
> 
> Awesome

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### "AMAZING Suppport, Quality and Highly Advanced Technology, i am AMAZED\!\!\!" — 5.0/5

> **John** | *28 July 2017* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: Advanced Fraud Detection, Premium Support, Quality Services and so much more. I have been using FraudLabs Pro for a good 6+ months now, and FraudLabs Pro is a very advanced fraud detection system for the Hosting Industry, I highly vouch and rate them including the staff at FraudLabs Pro who are highly trained in fraud detection and they can assist you out, in a highly skilled manner. Thank you very much FraudLabs Pro for serving and protecting me and my business.
> 
> I have been using FraudLabs Pro for a good 6+ months now, and FraudLabs Pro is a very advanced fraud detection system for the Hosting Industry, I highly vouch and rate them including the staff at FraudLabs Pro who are highly trained in fraud detection and they can assist you out, in a highly skilled manner. Thank you very much FraudLabs Pro for serving and protecting me and my business.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/299963/fraudlabs-pro)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/software/299963/fraudlabs-pro> |
| en | <https://www.softwareadvice.com/financial-fraud-detection/fraudlabs-pro-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/299963/fraudlabs-pro> |
| en-GB | <https://www.softwareadvice.co.uk/software/299963/fraudlabs-pro> |
| en-IE | <https://www.softwareadvice.ie/software/299963/fraudlabs-pro> |
| en-NZ | <https://www.softwareadvice.co.nz/software/299963/fraudlabs-pro> |
| fr | <https://www.softwareadvice.fr/software/299963/fraudlabs-pro> |

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