--- description: Review of Inbox Health Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Inbox Health | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Medical Billing Software](/directory/11/medical-billing-software/software) > [Inbox Health](/software/298066/inbox-health) # Inbox Health Canonical: https://www.softwareadvice.co.uk/software/298066/inbox-health Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/298066/inbox-health?page=2) > Inbox Health is built for billing teams and directly addresses one of the fastest-growing problems in healthcare–the challenge of patient A/R. The platform automates patient billing and patient payments and modernizes the patient support experience.  Inbox Health allows billing teams to send clear medical bills immediately after service and accepts a variety of payment methods, including credit cards, digital wallet payments, ACH, phone payments, and paper checks. Patients pay through a HIPAA-compliant portal that they access using only their birthdate. The software meets patients where they are at by giving them the choice to communicate over the channel that they prefer (SMS, email, or snail mail). If a patient has questions about a bill, Inbox Health provides fast, empathetic support through the phone and live chat.  By improving the patient experience, billers see an increase in profitability, cash flow, and collection speeds. Inbox health makes it easy to set billing schedules and reach patients with the right message at the right time. With this secure software that delivers transparent medical bills, patients feel confident making timely payments and are happier with their providers. With Inbox Health, billing companies report a 60% increase in collection speeds in the first 60 days. Inbox Health provides billing companies an automated, streamlined platform that saves time, reduces paper statement costs, and results in fewer patient phone calls. > > Verdict: Rated **4.3/5** by 15 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 15 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Inbox Health ## Commercial Context - **Pricing model**: Other - **Pricing Details**: Please contact Inbox Health for more pricing information - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Scheduling - Automated Scheduling - Billing & Invoicing - Claims Management - Claims Scrubbing - Code & Charge Entry - Communication Management - Credit Card Processing - Customer Database - Customisable Dashboard - Customisable Forms - Customisable Reports - Customisable Templates - Document Management - Document Storage - Electronic Payments ## Integrations (6 total) - AdvancedMD Billing Services - CollaborateMD - NextGen - Office Practicum - Tebra - eClinicalWorks ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Medical Billing Software](https://www.softwareadvice.co.uk/directory/11/medical-billing-software/software) ## Related Categories - [Medical Billing Software](https://www.softwareadvice.co.uk/directory/11/medical-billing-software/software) - [Medical Billing Services Software](https://www.softwareadvice.co.uk/directory/3902/medical-billing-services/software) - [Patient Engagement Software](https://www.softwareadvice.co.uk/directory/3429/patient-engagement/software) - [Medical Collection Services Software](https://www.softwareadvice.co.uk/directory/3947/collection-services/software) - [Mental Health Software](https://www.softwareadvice.co.uk/directory/4548/mental-health/software) ## Alternatives 1. 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Inbox Health is always looking for ways to improve the software. > > It has been great\! \[SENSITIVE CONTENT\] and the whole team have done a great job\! ----- ### "Great return on investment" — 5.0/5 > **Debra** | *9 January 2023* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Ease of use and patient responsiveness across different practices and specialties > > **Cons**: I wish it would or could interface with Hospital information system (CPSI). We would have changed vendors in a heartbeat\! > > Very easy to teach front-line staff on it's capabilities, patient acceptance has been remarkable, and Inbox reporting and feedback is the best of any statement vendor we've ever utilized. ----- ### "RCM Director" — 1.0/5 > **Ginger** | *25 March 2026* | Hospital & Health Care | Recommendation rating: 0.0/10 > > **Pros**: I like that it sends out automatic link by text or email and sends out patient statement. Initial onboarding is not a problem. > > **Cons**: The customer Service is poor and clearly do not care about their clients. I have a ticket open and requested for a call in the hopes to work together and was told they dont do that and i can cancel my account. My issue has been opened for more than a month. Now I am paying for 2 services due to this problem > > Horrible company and do not care about the customers once you are on board. Customer service is extremely rude and there is no working with. Either I comply or cancel my account. ----- ### "Inbox review" — 4.0/5 > **Donna** | *3 December 2021* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: The interaction between patients and the Inbox team has freed my life up so much to run my business > > **Cons**: It’s not very intuitive in operation. It too a while for them to create training. I think it would be better to have reminders sent out from the application when there are errors in addresses and such that stop billing. We don’t go into the application daily just when necessary at this point because we are short staffed but it would be nice to get a report or something that lets us know about billing cycle errors > > I’m very pleased with what it has done for my clients and their patients. They have seen increased revenue ----- ### "Value Added Service" — 5.0/5 > **Dottie** | *23 November 2021* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: The implementation was seamless. Customer support is superior to any other software company I work with. My providers, their patients, and my staff love the ease of use of Inbox Health. We are more profitable and cost-effective with our time because of Inbox Health. > > **Cons**: The word used to describe an adjustment in the system doesn't make sense. Synching issues at times can be confusing. > > My staff can handle more accounts now that Inbox Health does a large portion of our patient collections automatically. Our providers revenue has increased and we are collecting in a shorter period of time then we ever did before. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/298066/inbox-health?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/298066/inbox-health) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data