--- description: Review of ALICE Receptionist Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: ALICE Receptionist | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Visitor Management System](/directory/4205/visitor-management/software) > [ALICE Receptionist](/software/29769/alice-receptionist) # ALICE Receptionist Canonical: https://www.softwareadvice.co.uk/software/29769/alice-receptionist Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.uk/software/29769/alice-receptionist?page=2) > ALICE Receptionist is a cloud-based and on-premise visitor management solution suitable for small, midsize, and large businesses across various industries. The key features of the solution are visitor registration, motion detection, badge printing, a company directory, and event management. ALICE Receptionist helps users to automate their visitor management process. Other features include department listings, two-way communication, employee notification, image capturing, and remote monitoring. The solution has a motion detection feature that greets visitors with a personal message when they walk into the detection range. It offers integration with cloud-based and on-premise communication systems such as Cisco, Avaya, and Microsoft Skype. ALICE Receptionist is available on a monthly subscription basis. Hardware components like wall-mounted displays, kiosks, and desktop systems are offered that are required for setting up the solution. It is available globally and offers multilingual support. Support is available via email and phone during business hours on weekdays. > > Verdict: Rated **4.5/5** by 39 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 39 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: ALICE Receptionist - **Location**: Las Vegas, US - **Founded**: 2011 ## Commercial Context - **Starting Price**: US$299.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Basic: $3,588/YR for 50 audio users and 5 video users. Premium: $4,788/YR for 150 audio users and 15 video users. Enterprise: $5,988/YR for 300 audio users and 30 video users. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: Dutch, English, French, German, Japanese, Portuguese, Spanish, Traditional Chinese - **Available Countries**: Albania, Andorra, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Canada, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland and 35 more ## Features - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Badge Management - Compliance Management - Contact Management - Customisable Branding - Customisable Forms - Customizable User Interface - Digital Signature - Document Management - Email Management - Employee Directory - ID Scanning - Identity Verification - Mobile Access - Multi-Language - Multi-Location - Onsite Registration - Patient Scheduling ## Integrations (7 total) - 3CX - Google Calendar - Microsoft 365 - Microsoft Azure - Microsoft Outlook - Slack - Tpad PBX ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support - 24/7 (Live rep) - Chat ## Category - [Visitor Management System](https://www.softwareadvice.co.uk/directory/4205/visitor-management/software) ## Related Categories - [Visitor Management System](https://www.softwareadvice.co.uk/directory/4205/visitor-management/software) - [Patient Check-In Kiosk Software](https://www.softwareadvice.co.uk/directory/3453/patient-kiosk/software) ## Alternatives 1. [Archie](https://www.softwareadvice.co.uk/software/501022/Archie) — 4.9/5 (81 reviews) 2. [Vizito](https://www.softwareadvice.co.uk/software/116376/vizito) — 4.7/5 (168 reviews) 3. [The Receptionist for iPad](https://www.softwareadvice.co.uk/software/29773/the-receptionist-for-ipad) — 4.8/5 (328 reviews) 4. [Swiftlane](https://www.softwareadvice.co.uk/software/330862/swiftlane) — 4.6/5 (88 reviews) 5. [Visitly](https://www.softwareadvice.co.uk/software/66857/visitly) — 4.5/5 (48 reviews) ## Reviews ### "Alice Saved Us $$$" — 5.0/5 > **Joseph** | *2 October 2018* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: Great support. Setup everything for us and checks in. > > **Cons**: Manual updates and no wireless option at the time. > > Been 2 years now and still going strong. ----- ### "Elevated contact-free greeting" — 5.0/5 > **Mabry** | *23 November 2022* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: We have thoroughly enjoyed the ease of use for clients, staff, and administrators. > > **Cons**: The back-office account is a little slow, but I hear changes are coming to that in 2023. > > It has been great\! We've had positive feedback from all who interact with ALICE. ----- ### "Constant bugs and poor customer support" — 1.0/5 > **David** | *30 April 2018* > > **Pros**: When it's working all is fine, which is rarely, the problem is that you have limited licences on set up and it's not made easy to purchase these or to renew them after their expiry > > **Cons**: Constantly have to check the system is working, high purchase cost, ongoing licence costs and extra costs for purchasing more licenses, customer support is very poor and system is full of bugs ----- ### "Remote reception to save money on employment costs" — 5.0/5 > **Colton** | *10 November 2022* | Financial Services | Recommendation rating: 8.0/10 > > **Pros**: This was impactful for us because we were able to cut the costs of an entire reception. ALICE serves its job well and provides a fairly easy start-to-finish solution for clients to reach the people they are wanting to get ahold of when they enter the building. > > **Cons**: The calls have a small delay when connecting to our phone system. That being said, it may very well be because we are using ZOOM phone service, but there is an audible delay between the client and the person answering the ALICE phone. You might be starting your sentence to realize someone else is already talking over you. Otherwise there are no cons that came to mind for this software. Keep that small detail in mind when choosing to set up this service. It's still very workable, though. > > People are quite impressed with an electronic reception, so it has a good bit of "Wow factor" to it. One disappointing thing (that really doesn't have anything to do with ALICE itself), is that we have a very hard/flat reception room, so everything echoes. Even after installing sound dampening it was hard to hear clients and for them to hear us. I suggest making sure that your reception area is built to dampen sound, otherwise you may experience the same frustrations that we have encountered.The ALICE team was very good in helping us reduce some of this, also suggesting an improved microphone which we installed. ----- ### "GreenSource Fabrication" — 4.0/5 > **James** | *16 November 2022* | Defense & Space | Recommendation rating: 8.0/10 > > **Pros**: Self check in with DoD, State Department, ITAR prescreening and vetting visitors > > **Cons**: The scanner disconnects too often and we have to reboot. It is waaaay better than a year ago, but still goes off-line for no apparent reason. > > The system functions as advertised and is a cost savings SAAS system. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.uk/software/29769/alice-receptionist?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/29769/alice-receptionist) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data