About Xero

Xero is a global small business platform with 3.95 million subscribers which includes core accounting, payroll, workforce management, expenses and projects. Xero also has an extensive ecosystem of connected apps and connections to banks and other financial institutions, helping small businesses access a range of solutions from within its open platform to help them run their business and manage their finances. Xero is a FIFA Women’s Football partner. About Xero accounting software Xero provides small business owners, accountants and bookkeepers with powerful online accounting software and access to up-to-date financial data. It’s designed to make life better for small businesses, their advisors and communities around the world. It connects businesses with their bank, their advisor, accounting tools, payment services and third-party apps, so everything is securely available at any time, on any device. Benefits for small businesses Xero’s beautiful, easy-to-use small business accounting software automates and streamlines many day-to-day tasks, including bank reconciliation, quoting, invoicing, making and collecting payments, tax, managing employees, expenses, projects and payroll. Businesses can view up-to-date numbers on the Xero dashboard, in reports, and in analytics. It’s easy for businesses to see how they’re tracking, stay in control of cash flow and make informed decisions. Because Xero is cloud-based, businesses can work with their data easily from anywhere as well as collaborate with their accountant and bookkeeper. Many features are available on mobile, so people can run their business on the go. Support and learning Xero’s offers free 24/7 support, learning, and discussions at Xero Central, backed by a team of expert support staff. Customers are also invited to put forward and vote on product ideas. Responsible data use commitments Xero takes a defense-in-depth approach to protecting its systems and customer data. Data is protected by multiple layers of security, including encryption when it’s transferred and stored, and subject to strict privacy controls. Xero uses multi-factor authentication; software updates are free; and Xero does regular data backups. Xero is certified as compliant with ISO/IEC 27001:2013, complies with the Payment Card Industry Data Security Standard, and produces Service Organization Control (SOC 2) reports. Xero App Store Xero connects with more than 1000 third-party apps designed to solve everyday business challenges, get data flowing between Xero and other apps, and provide a more complete view of how a business is performing. The Xero App Store is the place to easily find, try and connect apps that are certified by Xero and reviewed by users. Pricing plans and free trial Xero offers a free trial of its accounting software for 30 days, and a range of pricing plans designed to suit different needs. Subscriptions to Xero are invoiced monthly. Accountants and bookkeepers get free access to Xero online accounting software and to Xero HQ when they sign up (for free) as Xero partners. Xero for accountants and bookkeepers Accountants and bookkeepers gain access to smart practice management software with tools for streamlined workflows, efficient compliance, and a cloud-based single accounting ledger for every client. They can collaborate within Xero with their colleagues or with clients, automate manual tasks, and access client records at any time. Xero’s integrated practice management software includes Xero HQ, Xero Practice Manager, Xero Workpapers and Xero Tax. Xero the company Xero is a global company with offices in seven countries and over 3.95 million subscribers. It’s a leader in online accounting across New Zealand, Australia and the United Kingdom, and has won multiple awards for its software and services. Xero is listed on the Australian Stock Exchange (ASX).
Xero Software - Xero dashboard
Xero Software - Xero personal dashboard
Xero Software - Xero bank reconciliation
Xero Software - Xero bank account management
Xero Software - Xero payroll overview
Xero Software - Xero inventory management
Xero video
Xero Software - Xero dashboard - thumbnail
Xero Software - Xero personal dashboard - thumbnail
Xero Software - Xero bank reconciliation - thumbnail
Xero Software - Xero bank account management - thumbnail
Xero Software - Xero payroll overview - thumbnail

Xero pricing

Xero does not have a free version but does offer a free trial. Xero paid version starts at £10.00/month.

Starting Price:
£10.00/month
Free Version:
No
Free trial:
Yes

Alternatives to Xero

Xero Reviews for UK Users

Feature rating

Value for Money
4.2
Functionality
4.3
Ease of Use
4.3
Customer Support
4.0
5 reviews of 2,861 View all reviews
Kathryn
Kathryn
  • Industry: Arts & Crafts
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/08/2019

Affordable professional level accounting software for small business

It's been easier to use Xero than I expected, but I had a nasty surprise at tax time when I realized the default accounts/descriptions for expenses did not correlate 1:1 to IRS categories. (I should have checked this more closely when I set up my accounts because it's a New Zealand company, and the previous product was local.) This means I will need to double-check all my transactions for 2018 and the IRS has my vastly overestimated tax payment until I can do that and file my return on an extension.

I've had a much better experience importing data from financial institutions because Xero uses a well-known importing service that is trusted by the institutions.

I like being able to match multiple invoices to bank deposits because I usually don't run to the bank for each check. This will be more valuable as my company grows.

I should probably find an accountant to assist me with this, but I haven't found an accountant who understands both craft businesses and Xero.

Pros

Professional double entry software at a very affordable price
Accommodates both cash and accrual accounting
Links to financial institutions to get transactions
Uses standard importer recognized by the financial institutions instead of just trying to log in remotely (and triggering fraud alerts)
Can match multiple invoices to a single deposit transaction imported from bank
Can keep using Xero as company grows

Cons

Pre-existing expense categories/descriptions don't map 1:1 with IRS definitions, so I'm having to go back to all my receipts to make sure expenses are entered in proper accounts because I didn't realize this when I switched
More difficult to focus on specific expense categories to check transactions
Have not been able to import historic data from previous app (possibly because it's not double entry) so I am still paying the subscription on that software to retain access to my data
No integration with Craftybase, so I have to enter supply purchases and customer invoices there independently

Alternatives Considered

QuickBooks Online

Reasons for Choosing Xero

Outright depends on importing data from financial institutions but they were extremely unreliable (apparently they don't use a standard importing service and my credit union kept flagging them as hackers for remote logins) and customer service kept giving me the runaround. It also isn't "professional" double-entry bookkeeping and can't be audited. Outright can't handle Cost of Goods Sold properly and requires manual workarounds. It can't generate professional reports needed when applying for loans.

Reasons for Switching to Xero

QuickBooks introduced a special product for Etsy integration, but early adopters had problems with data disappearing and no way to recover it. Otherwise, the cost of QuickBooks to cover the same features I use in Xero would have been very expensive; even a QB consultant told me it's overkill for a business of my size. I forget which other products I looked at, but Xero was recommended by several owners of similar businesses.
Julian
Julian
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

5
Reviewed on 29/01/2024

Excellent accounting software

Been using Xero for years and have only good things to say. Its been a game changer for us.

Pros

Once it is setup, it will change the way you work. With a streamlined and easy to use interface it is great for day to day business, and for checking reports too. Bank reconciliation and reminders are super important features.

Cons

The chart of accounts was a bit confusing but understand it now.

Su
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
3
Features
4
Ease of Use
5
Customer Support
4

5
Reviewed on 07/02/2024

Xero is great for my small business

Xero is an excellent program, much more user friendly that Quickbooks.

Pros

It is easy to use and learns well, making useful suggestions as you go along. Invoice creation is simple and it's easy to keep track of who has paid you and who hasn't. The search function is great.

Cons

It would be good to be able to add new accounts / categories from the reconciliation page with an "add new" button for example on the drop down menu.

Andrew
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
2
Features
2
Ease of Use
3
Customer Support
2

2
Reviewed on 01/03/2024

Projects Feature/Module

We use Projects in our business which is critical to getting accurate real-time reporting, but is actually a waste of money and time. The features have not been designed with "Projects" in mind. It was as if someone at Xero decided it was a good idea to make this an add-on which users have to pay for.

Pros

Not much. It really only serves the accounts payable/receivable function fairly well.

Cons

It was touted to be the go-to software but in reality it is really no better that most others. It is frustratingly clunky to use.

Nancy
  • Industry: Restaurants
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

4
Reviewed on 26/01/2024

Great Software

Pros

really easy to use & can have a multiple tabs open at one time

Cons

needs more keyboard shortcuts & better access controls for users

Alternatives Considered

NolaPro, ZipBooks, TaxSlayer Pro and Wave

Reasons for Choosing Xero

Quickbooks is not user friendly at all and their support is terrible. They actually transferred one of my employees to me once when we called them for support.

Reasons for Switching to Xero

Xero was much easier to use & imports were required for our use case

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