--- description: Review of TaxiCaller Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: TaxiCaller | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Transportation Dispatch Software](/directory/1690/taxi-dispatch/software) > [TaxiCaller](/software/297430/taxicaller) # TaxiCaller Canonical: https://www.softwareadvice.co.uk/software/297430/taxicaller Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/297430/taxicaller?page=2) > Ideal for businesses of all sizes, TaxiCaller's cloud-based solution streamlines dispatch and fleet management. Whether you're running a small operation or a large-scale taxi service, the platform can help you boost productivity and reduce overhead costs. TaxiCaller enables bookings through various channels, including your website, mobile apps, dispatchers, and even WhatsApp. The Caller ID and VoIP integration options make it easy to connect value-added services. It has step-by-step navigation so the driver can easily update the current status of their trips, check their schedule and update permits. You'll have access to comprehensive analytics and reporting tools, allowing you to stay on top of your business and make data-driven decisions with little effort. TaxiCaller makes it easy for passengers of all kinds to book your services, track their rides in real-time, and even pay in-app. With TaxiCaller, you can easily enhance the customer experience and build customer loyalty. > > Verdict: Rated **4.8/5** by 8 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 8 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: TaxiCaller - **Location**: Linköping, Sweden - **Founded**: 2011 ## Commercial Context - **Starting Price**: US$28.00 - **Pricing model**: Other (Free Trial) - **Pricing Details**: With TaxiCaller, there are no setup costs or binding contracts. You pay for what you use, usually a monthly activation fee per vehicle. Click the pricing link for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, Finnish, Spanish, Swedish - **Available Countries**: Albania, American Samoa, Andorra, Anguilla, Antigua & Barbuda, Argentina, Aruba, Australia, Austria, Bahamas, Barbados, Belarus, Belgium, Belize, Bermuda, Bolivia, Bosnia & Herzegovina, Brazil, British Virgin Islands, Bulgaria and 105 more ## Features - API - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Escalation - Automated Scheduling - Billing & Invoicing - Communication Management - Customer Database - Customer Management - Data Import/Export - Delivery Tracking - Dispatch Management - Electronic Signature - Employee Management - GPS - Geographic Maps - Geolocation - Historical Reporting ## Integrations (3 total) - Google Maps - Stripe - SumUp ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Transportation Dispatch Software](https://www.softwareadvice.co.uk/directory/1690/taxi-dispatch/software) ## Alternatives 1. 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[Driv.in](https://www.softwareadvice.co.uk/software/352771/driv-in) — 4.7/5 (114 reviews) ## Reviews ### "Taxicaller program has been a game changer" — 5.0/5 > **Dennis** | *18 October 2022* | Transportation/Trucking/Railroad | Recommendation rating: 10.0/10 > > **Pros**: The quick and responsive interaction with the software, the ability to pull up history, the GPS replay has been great and easy to work.The GPS function is quick and accurate The system has so many options that it can be customized to how you need it.The account charge system is great and getting better and has cut our cost of invoicing by thousands per month > > **Cons**: The only issue that i can comment on is the invoicing part needed some updating, I spoke to my contact with Taxicaller and he has notified me that before Christmas almost all of what i have requested will be implemented company wide. > > TaxiCaller has been great from the start our contact Jose Manuel Rodriguez has gone above and beyond anything that could be expected of one person.The customer service separates this company from any other company i have dealt with from the 24-hour support link for dispatchers with almost instant responses. Our account manager answers emails as soon as he gets them usually and has even helped while on vacation.Jose is always listening to suggestions and trying to implement everything we need. The software itself is quick responsive The onboarding process was great the help they provided every step of the way was above anything we received in the past by any other company and was FREE\!\! This is the first time we have experienced this as usually other companies has charged us thousands of dollars for onboarding.This is also the first time that a company was so confident in their product they don't require a contract.I can't stress enough how great this company has been and how much more efficient we are because of this software.The pricing of the software was a little bit more expensive but the change has saved us thousands in other areas of our business making this an easy choice ----- ### "JERSEY TAXIAPP." — 4.0/5 > **Paul** | *22 August 2019* | Transportation/Trucking/Railroad | Recommendation rating: 10.0/10 > > **Pros**: There is so much to like about TaxiCaller's software, the whole system has been set up to keep you in complete control. The portal is the main hub of your mobile management system, from here you basically run your taxi operation, you can change settings for both the customers and drivers app, run accounts and send invoices, set up automatic messaging, create zones for your area, enter taxi tariffs to give fare estimations, run reports and replays of individual vehicle tracking, etc. There's also the live dispatch screen, this shows the drivers GPS locations plus information on all the current bookings and a history page of all the closed jobs, there's also a very helpful 24/7 live link if you need to call TaxiCaller, plus you can send messages straight to the driver's screens. all in all, it's a great system that is not overpriced. > > **Cons**: There have been a few issues with the new user interface on the customer's app that we hope will soon be resolved\! they include the following, the menu lacks a help button or any instructions to show customers how to use the app? The IT team also removed a couple of useful features that were on the old interface and hopefully they will be reinstalled soon, this includes the further information box, this was really useful as some customers want to notify the driver about any special requirements or if they want to add in any extra directions to find their location, we know this can be added to the address bar by using the pencil icon but most customers don't realise that it can be used for that purpose. They also did away with the flight details information box which used to appear when a customers put in a booking request to be picked up from airport arrival, the driver needs this info to check flight arrival times or for delays. TaxiCaller said they will take our suggestions into consideration and will hopefully fix these issues on any future upgrades. ----- ### "Good package, modern interface, Easy to use" — 4.0/5 > **Ashish** | *30 June 2022* | Transportation/Trucking/Railroad | Recommendation rating: 9.0/10 > > **Pros**: Taxi Caller is very modern and straightforward as compared to other taxi dispatching softwares. It is a all in one package with a lot of features on one screen. It is operated in browser so its easy to work remotely with this. > > **Cons**: Sometimes it have some bugs and glitches and do not refresh automatically. ----- ### "An easy-to-deploy, easy-to-use system run by people who still care about customer service" — 5.0/5 > **Michael** | *13 December 2022* | Transportation/Trucking/Railroad | Recommendation rating: 9.0/10 > > **Pros**: Taxicaller offers a plethora of functionality and customization. It's easy to find a way to not only utilize the sofware within your operation but leverage it to improve your operation. You can deploy it in a day if you like but they also offer a lot of guidance for fleets that may require it. > > **Cons**: I really can't think of much. Any issues I've had with Taxicaller have been attended to promptly. And they take suggestions from customers seriously. > > As a fleet of over 50 we've been lucky enough to be paired with a dedicated account manager. I can say that the people at Taxicaller take customer service seriously, understand the unique challenges of our business and even have some good suggestions to help counter the continuing uncertainty in the industry. ----- ### "Happy With TaxiCaller" — 5.0/5 > **Bob** | *2 February 2023* | Transportation/Trucking/Railroad | Recommendation rating: 10.0/10 > > **Pros**: The ease of use, the support and they are very good when it comes to customizing it for us. > > **Cons**: Nothing really. Their tech team have been very helpful in adding and modifying many features according to our need. > > We have had it for about four years now and we are very happy with it. We have never had any technical issues at all. The customer service and support is excellent. Our rep \[sensitive content hidden\] is wonderful and he is always available for help. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/297430/taxicaller?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/297430/taxicaller) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data